Posts made by Crimp On_62210811129

I completely neglected to inquire if FTP was working correctly before the firmware update?
My FTP is set up for "clear video and picture", and both show up.
I have not tried "fluent" or "balanced" (Bought 5MP cameras, so I want 5MP!)

I updated firmware on two RLC-410-5MP and two RLC-420-5MP cameras on 6/3. Process went smoothly and cameras function well. No stuttering video on live play or playback through client app. I also FTP motion recordings to my PC (using Filezilla FTP server) and they continue to show up. Those recordings play well also.

I keep past versions of camera firmware in order to "go back" if I need to, but so far have never done so.

My experience has been that insects appear to be drawn to the infrared LED's which come on automatically when the camera switches from "day" to "night" mode. Even though they are very (very) small, they come very close to the camera and thus appear "big" and "very bright", which triggers the motion detection algorithm.

What I finally did was install a separate source of light which comes on after dark and is several feet away from the camera. One is about 8 ft. and the other two are 3-4 ft. Bug that are drawn to those lights do not appear to affect my cameras. One of the disappoints I had with the original 4MP Reolink cameras was that there was no option to disable the built in nightlight. The newer camera models allow that option.

This is the product I purchased. They seem to work for me, although the mounting bracket is a bit awkward.
https://www.amazon.com/gp/product/B075ZYG89D/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

While there is a chance that someone who watches this customer forum may have a clue, you may be more likely to get a knowledgeable response by emailing support@reolink.com and describing the situation in some detail. (What are you watching on? LTE or home computer?) They will probably ask for the UID of the camera, so I would include it in the initial email. I do not have a "Go", so I don't know if it is possible to create additional user accounts so that Reolink support could access it directly.

I know it is frustrating that the direct support is only email (from Hong Kong I believe).

Please be aware that Chrome does not actually DENY access. Chrome throws up a WARNING encouraging the user not to proceed, but there is an option on the page (maybe called "more information"?) where the user can say, "Go to the web page ANYWAY and quit nagging me.")

This is correct. No matter how many devices are connected to a port (such as through yet another switch), the maximum connection rate is 100mb. This applies to every port, including one used for "uplink". If the uplink port is limited to 100mb, then it might be (theoretically) possible to run 12 camera feeds through it. The math is a bit fuzzy because it depends on whether the cameras are simultaneously FTPing recordings to an FTP server (as mine do).

The big surprise (to me) was that many 8-port "PoE switches" actually have only 4 PoE ports on them, with the remaining ports being "not PoE".

Please excuse my ignorance. I have forgotten how a customer "registers" an email address to receive notification when firmware or client software is released. It is a little tedious logging into the web site every day or so to check when new releases happen so seldom.

RLC-410WS, RLC-410-5MP, RLC-420-5MP, Windows Client, and the original Argus.

Thanks

I know of only one way to guarantee "no spam" on a user forum: employ moderators to screen every post. That's ghastly expensive. I notice that Netgear's forums only have moderators approve images inside posts. Doing that would kill those crazy ads with the full color pictures.

Could you explain more. Which application on these various platforms? Which device(s) had a default gateway of 0.0.0.0 (which renders the network unavailable)?

I believe you are correct. The battery operated cameras do not have a way to view video separate from the Reolink Client program (Mac or PC) and the Reolink "app", which uses the Amazon Cloud.

Not the camera for you. My guess is that most of the battery powered cameras function this way.

Yes, indeed. This could be part of "daily housekeeping" while waiting for the coffee (tea?) to be ready.
On balance, having this "unmoderated" forum requires less staffing resources and provides faster response.
I find these posts really annoying.

Oh, damn. I skipped over the camera type "Argus". No motion setting grid on Argus. (My Bad, sorry).
The Argus line uses a PIR heat measuring sensor, which actually activates the camera. The RLC "powered" cameras keep the processor running 24/7 doing things like comparing each screen, pixel by pixel.

Sorry to have wasted your time. (I have no clue how to delete an embarrassing post.)

On my Reolink Windows Client v7.2.2.33, when I click on Device Settings, Alarm, and click the Motion "Setup" button, I get the attached screen with a grid where I can select which part(s) of the screen motion is detected in.
MotionScreen.jpg

You are smart to think ahead. Only four of these cameras can be powered directly from the four PoE ports on the switch. The 5th camera will need to use a power supply or a PoE injector. I have 5mp cameras wired to a similar PoE switch (I purchased a "gig" switch for no particular reason). The maximum bit rate on my 5mp cameras is about 8196bps. So, four of these and one 4mp camera should max out at about 40mbs, or half of the maximum uplink rate on your switch.

I think you are "good to go".

WiFi has no provision for "user name". WiFi access points broadcast network "names" (SSIDs) and have an (optional) password. If this WiFi network requires a user name, that sounds like a form of authentication AFTER a device is connected to the access point. (Such as in hotels, coffee shops, airports, etc.) I know of NO WiFi security camera that has a provision for this.

If you come across a camera that IS able to do this, please post a link to it.

I believe the answer is "no". There is other (free) software that can connect to other cameras as well as certain models of Reolink cameras. (Blue Iris is one. I have not tried it myself.)
Only the "RLC" cameras support ONVIF. The battery powered cameras do not.

When I tired of replacing batteries on my Reolink Argus cameras, I discovered a hidden USB port inside the battery compartment (under a sticker). I now power my Argus with USB. Not as mobile as they once were, but no more batteries! The E1 might have a hidden "inspection" port somewhere.

5.5x2.1mm seems to be one of the common sizes. I see that USB->DC converter cables come in all sorts of sizes. What was not obvious to me is that neither measurement has anything to do with how long the plug is.

Is there a particular advantage to running a USB cord to the camera instead of using the power supply that came with it? It seems to that "a cord is a cord" Both plug into "something", such as an electrical outlet. I SERIOUSLY recommend emailing support@reolink.com with the question. I find at least three questions on Amazon asking about the power connector, with three different answers. If I had one, I would get out my calipers and measure it (but I do not).



Question:
Looking for spare power plug for reolink e1 pro? with restricted access to outlet i need to obtain an extra plug or know the plug size. thanks
Answer:
Hello, the size is φ2.8*9mm. Any problems, please feel free to contact us on support@reolink.com.

Another answer:

Question:
The power cord provided w/the reolink e1 pro is 8ft long, but i need a longer one when attaching to the ceiling. does reolink have longer cords?
Answer:
Hi, the power cord for E1 Pro is 5.5mm*2.1mm. Now we do not have the extension cable for that.

Question:
What size barrel jack is the power input? I need a longer cable.
Answer:
hello, the size of the charging port of the camera is φ2.8*0.65mm, you might check the proper extension cable for it.

I just now used VLC Player on a Reolink RLC-410-5MP. Took a snapshot, which came out at 2,560x1,920 pixels.

Maybe you are being too specific with VLC. All I entered into VLC was "rtsp://<ip of camera>" I did not put in the "554", user name, password, etc. It popped up a login box. I entered user name and password. And, "Voila". Streaming at 5MP.

My understanding is that battery powered cameras are not activated until the PIR sensor detects motion, and thus cannot record before "waking up". My RLC "powered" cameras do record 5 seconds prior to motion detection. That is the main reason I decided not to deploy more battery (Argus) cameras and instead deploy the RLC PoE or transformer powered cameras.