Best posts made by joseph_1979

@ben-l_363180304232580 There is the horizontal range under Detection Alarm. Ensure you have the latest firmware. Go to Reolink download center and check it out.

@rob_631717169750022 You can download it from the above link and install it. It's safe. I have been running this client for 4 days without any issue.

@user_630032533872721_630032533872721 I haven't yet seen it in the roadmap.

@yuri_601168383385686 In the user management add them as USER. USERs are not allowed to alter device settings, just to change password.

@rob_631717169750022 So you have to wait until deployed to your region. So far client seems quite stable.

@ermaconsolini_619748074721328 I have these options on various cams older than the DUO but have a newer firmware. So I suggest you to email Reolink support and check if your firmware is the latest. Include the hw version in your email. If these options are not available then write a simple one line bash script (find /myfolder -mmin +5 -exec rm -f {} \;) and add it to the crontab (assuming Linux).

@user_651490629161069_651490629161069 Absolutely good suggestion. Perhaps multiple monitoring points under the control of a schedule.

@ramms_119 Good to hear that. I have it running on Win 10 and 11 respectively.

@user_655116840280159_655116840280159 Excellent. Will definitely be appreciated by the members.

@gpborges_691254708244639 This should be the way forward to close the gap with competitors.

@gary-d_344027431432324 Previous clients were 32bit and the 8.10.x clients are 64bit. Therefore to run them you need a 64bit Win OS.

@ermaconsolini_619748074721328 Under FTP do you have Generate Subfolder by? If yes select CLOSE and the file will always be at the root defined in the ftpuser profile. If no then you need to add the folder in the script. It's fairly easy to delete folders older than 1 day for example...........find /ftpuser/* -mtime +1 -exec rm -rf{}\;

@big_ted I wrote to senior support and so far no action has been taken. All their websites, documentation and APIs have to be constantly updated and available to their customers. This will definitely offload emails from support. For instance every 2 to 3 months I ask for any newer firmware for each model. They need to act quickly and efficiently in every aspect.

@alvaro2 It also depends on the power output of the router. I have an Argus 3 Pro on 5G and it is at least 17m away from router. I do not have any connectivity issue .

That's expected from plastic when exposed to long hours of direct sunlight. I did install an aluminium cover on top of the camera and so far still in original colour.

@user_659735806574608_659735806574608 Yes, stratum 2 receives time from stratum 1 servers and then act as a server for stratum 3. This is widely used in Telcoms networks to synchronise various networks in particular those still using the SDH as interconnection. If I recall correctly this is specified in ITU-T standard G811. Once I have implemented a synchronisation network for an operator based on 2 Caesium clocks (Primary and secondary) as stratum 1. But in case of the camera they use the NTP protocol to get the time.

@user_750994276589749_750994276589749 We have already suggested them to implrment an event history log as it is cumbersome if the object crosses various cameras. We simply click on the event which shall start the associated clip.

@rob_631717169750022 I did ask senior support to have it even on single view. Didn't get any reply yet.

@rainman If you want to have full access to the files then remove the SD from the camera and insert it in the SD slot of the computer. Otherwise you have read permission from the clients.

@tucker3738_367076416745686 1210A has been discontinued. Try to email Reolink support.

@ramms_119 Yes I noticed this from the instant I upgraded. As you stated it was working really well on previous version. Support notified.