Best posts made by joseph_1979

@chopstix

Regardless of the chemistry (uh the days where we had to learn all those formulas !!) of the batteries implemented on Reolink bat cams, cold weather will impact their ability to function. Since batteries run on chemical reactions, and as temperatures drop, these reactions are slowed down and increasing the resistance (the electrolyte becomes more viscous and less conductive at low temperatures), limiting the battery’s operating capacity. Even though lithium-ion batteries perform the best in cold temperatures, they still have a safe operating temperature range that should be followed. Additionally, they have a built-in Battery Management System that prevents them from unsafe operating conditions and won’t allow the battery to operate outside the safe temperature range or accept or charge when the internal temperature of the battery drops below 25°F.  

Reolink states that their batteries should be charged at temperatures between 0°C and 45°C (32-113°F), and do not use the camera if the temperature drops below -10°C(14°F). But this is the engineering threshold which is lower than the design one. It will operate at more extreme temperatures as customers have witnessed. This, of course, reduces life span and performance. 

Here in Europe it's sunny with temperature reaching 18 degrees Celsius.

@alvaro2 Good. But the problem of the guard point deviation will never be solved. I also noticed that in total darkness the E1 OD is not so sensitive even though the sensitivity is set to high. At day time it's brilliant though. So they need to optimize the detection during total darkness. The integrated IR seems to be inadequate. I can add an external illumination to it but this is not the appropriate solution.

@md It depends. If it is a 9 inch wall then you definitely need the junction box which costs less than 8 bucks. Being a senior engineer I do read most manuals before I start the job.

@user_623715019411529_623715019411529 I have both the RLC511WA and the E1 OD connected to 5GHz WIFI and never had any issues of disconnections. If you have disconnections that it is surely a WIFI issue. So you have a mesh router and a number of APs configured as mesh. Ensure that 5GHz signal is quite good at each camera and assign different SSID for 2.4G and 5G band and connect the cameras to the 5GHz only. This shall ensure that the camera will always connect to this band. If you still have the issue then connect the cams to the 2.4G band and monitor.

Ensure also that you have the latest firmware installed.

@user_585783633887262_585783633887262 If trunking has not been prepared before finishing the house then the only option is WIFI. But should not pose an issue at all as there is adequate bandwidth. Let's see the outcome after the arrival of Samsung EVO SDXC.

@big_ted But why user has to check? Clients, cameras and NVRs should regularly check for updates and report to the Admin. This is already being implemented by other camera suppliers. For instance when you run an application it will check for updates and if there is a newer version, it will prompt you that there is a new version. Similarly there is a scheduler which triggers a camera to reboot........they can add the request here or included every time the cam is rebooted. This should send a push message notification or email to the user. But of course Reolink servers should be dimensioned to handle this and the download traffic.

@user_666755818377270_666755818377270 Go to client main menu...upper right hand side...and disable hardware acceleration.

If you are unable to run the client then I let you know what setting to change.

Note that the most recent Win client version is 8.8.4. You can download it from Reolink download center.

@user_585783633887262_585783633887262 the way you described the facts it seems to me a firmware issue. It's hard to believe that all SDs became faulty within days apart and which have been in use for a few months. The common task done on all cams is the firmware upgrade. Check with the new SDXC and if it doesn't work then ask Reolink to push you the previous firmware.

@user_647233810104382_647233810104382 You can use the scene mode to achieve this. Follow this link https://support.reolink.com/hc/en-us/articles/360026049414-What-is-Scene-Mode-and-How-to-Set-the-Scene-Mode-for-Your-Cameras-on-Reolink-App

@hidara_642318071419425 I don't see any setting which allows you to disable jpeg compression. Maybe you can email Reolink support for further clarification.

@clarkjoebob_386998004736156 Never heard of. Try to restore the camera. If unsuccessful then email Reolink support.

@alvaro2 Many customers are awaiting the roadmap of their products for 2023. Hopefully we will see it soon.

@daniels1973_751452936073460 Under Alarm Setting set motion sensitivity to High and smart detection to 50. Under Record untag any motion, just leave person and visitor. Under push notification untag any motion and person (assuming you don't want to be notified for each person passing infront of the house).

@alvaro2 The megapixel count is not the end of the story. The only thing more megapixels will give you is the ability to enlarge and crop pictures without individual pixels becoming visible.  A better lens will always produce better images regardless of the megapixel count.

@kjamaa_648727942344743 Which model?

@big_ted I do have the TrackMix WIFI model and have upgraded the firmware through the Windows client. I found some issues during testing and were resolved.

@dg Good point especially if the NVR is in remote site. Mem and disk usage will definitely be required too.

@reolink-oskar We really miss Wild Life. Awesome video.

@reolink-fiona 1 or 2 sec should be enough to mitigate triggering upon light switching.