Best posts made by joseph_1979

@tucker3738_367076416745686 We have requested to add a schedule to the spotlight. I do suggest you to submit your request to support too.

@s-stoessler_71959255531 You are a true honest Brit. As long as they are functioning and deliver what is expected then as you said...they are all superb.

@andrewadventure_658285543473233 I had an issue whereby one barely hears me at the doorbell but I heard him normally at the mobile side. Reolink gave me a firmware upgrade and in the Android client they added the speaker volume control.

@reolink-fiona I am aware of this. We need a list so we can check who has accessed the camera. And it should be read only abd cannot be modified or deleted not even by the admin.

@christian Hello Mister. Can you please install DirectX 9 and re-install v8.11.0? Let me know if this fixes the issue.

@andrewadventure_658285543473233 Send an email to Reolink support. They are quick to reply during working days.

@kristof Agreed. Have a nice day.

@reolink-lorenz Can you please add a link to download the app? Thanks.

@xantre Follow these links

For 8, 16 and 36 channels NVR:

https://store.reolink.com/poe-ip-cameras/

How to connect POE NVR to WIFI cams:

https://support.reolink.com/hc/en-us/articles/360004346714-How-to-Make-Reolink-WiFi-Cameras-Work-with-Reolink-PoE-NVRs?gclid=Cj0KCQjwk7ugBhDIARIsAGuvgPYqqd4pRfe0ctnaHJ0Kz_UY6QIHwBZOCOuUn4UNirlJD1b35nf_yFkaAqEMEALw_wcB

@kristof I asked them to restrict the users from the account by observing the various phrases used. Spammer is using different IPs and so it is not easy to block based on IP. But prefer to answer a query rather than having to block these idiots.

And I am busy with mega projects. I log during my breaks to divert my mind on something else :).

@reolink-lorenz Once again we have the issue of the notification sound. It is taking the default notification sound and not the one selected. Please ask dev team to fix it and provide an updated client.

@gaël-vanhuynegem_409453155840166 Can you check whether you have sealed correctly the reset button? Maybe you have moisture and is keeping the firmware in cyclic reload. Try to spray some contact cleaner.

@macartan-mcquaid_30924514265 I suggest you to email support at support @ reolink . com (delete spaces). I don't think that Reolink dev team checks the site.

@ramms_119 Totally in agreement. I have been leading a team of programmers and we share the project (code) in real time. We rigorously test the application before releasing it to ensure that existing and new functions work as expected. We used to dedicate substantial time in testing but it really paid off. Excellent reputation and trust.

Sharing code among developers has many benefits, including time and money saved and increased innovation. There are so many tools out there to choose from.

@stef Please email Reolink support and ask them for the recent firmware for E1 OD. Just include the hardware version. Keep cameras and clients updated.

I guess they were from different batches. But anyhow it is easy to upgrade once you have the file.

@email_525317533946102 Just one, the Reolink battery Trackmix plus 4G with big solar panel.

I have the Argus 3 Pro and Ultra together with DUO 2 battery model and I untag motion detection. Only AI as otherwise I will receive an avalanche of false alarms.

@reolink-lorenz These panoramic cameras are really marvelous. What I wish to see is to have full screen in view mode and having a stronger mounting.

@user_653223226212358_653223226212358 You see. I was confident that your firmware was quite old. Then enjoy and let us know if you need further clarifications.

Occasionally email support to see if there is a firmware update. Sometimes the download center site is not updated.

@kimchigun We have requested this for each detection object together with a schedule for sensitivity. Maybe during the night one needs to increase the sensitivity.

I suggest you to submit your request to support. The more requests they get from customers the higher the probability of being implemented.

@laphunhon_689657095459000 I suggest you to send these requests to Reolink support. They prioritise features in accordance to the number of requests received.

We have already proposed these features.

Rich notification is awesome with action. This, of course, requires further processing at their application servers and may require a subscription. This is being done for WIFI doorbell.

I recall old Android clients which when clicking on the notification , it used to take you to the recorded video but I cannot understand why this has been removed. We also requested that when a user select the playback, the client should point to the last clip.

Event logging is required for cases where the object has been detected by various cameras and you want to go through in accordance to the sequence of events.

Motion tagging is under development and we hope to see it soon. Most probably this will be on new cameras. Maybe Lorenz can provide further details on when this shall be available