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Wishing you all the love and happiness that only Easter can bring. Have a joyous celebration with your family! Enjoy each day and what you need to do, do it today.
@user_688413853466839_688413853466839 Toggle again VPN and add exception to Reolink appl.And ensure you are on 4G/5G and try to lower the resolution. Avoid HSPA.
@user_653223226212358_653223226212358 You see. I was confident that your firmware was quite old. Then enjoy and let us know if you need further clarifications. Occasionally email support to see if there is a firmware update. Sometimes the download center site is not updated.
@reolinkshayla Only customers within the US and CA can call free this freephone number. Anyone else will incur charges as Telcos will consider this as an international call. Therefore you may opt to have a UIFN which shall be free from all countries or else let callers use whatsapp or a similar platform.
@big_ted Indeed. This 64 bit client brought lots of issues to Reolink customers especially those who are not technicals. I am running the 8.10.3 and have forwarded my complaints to support but their reply was not what I was expecting. Hope there will be improvements.You needed to add the cameras because when you updated the client, the configuration has been moved to the 64bit client.
@user_679517071716589_679517071716589 All you need is Filezilla/Cerberus ftp server application running on a PC and allow the cameras to upload the recorded files via FTP/FTPS. Moreover there are cloud FTP hosting services which you can subscribe to until Reolink upgrade their cloud service to accept all Reolink models.
@user_815206675906696_815206675906696 It has powerful spot lights as illustrated at https://reolink.com/product/argus-track/
@big_ted This was not catered for in the 8.8.5 client upgrade routine. It should have deleted the 32 bit version and install the 64 bit. No rigorous testing. I have them both but I know how to handle them.
Virgin Media VM routers till HUB 5 don't support POE on their Ethernet port (most home BB routers eg Sagemcom, Thompson, etc don't support POE) and so you need to purchase a POE switch (if the camera is POE) or a POE injector if the camera doesn't support POE but have an Ethernet port (data) and power port. Ensure that the POE injector/switch can support both the 802.3at and 802.3af in active mode as Reolink have some models which support one mode and not the other. Moreover check that the power output of the POE injector/switch meets the power requirements of the camera. Which E1 model you have purchased? I have the E1 OD and this doesn't support POE. Data and power are distinct and so here you need a POE injector. Note that the voltage is at 12V and it consumes around 1A at max load.....so you need 12W as the power output of the injector. Reolink have a range of camera models you can choose from. Ensure that you know well your requirements and try to find the model which suits you most. Battery operated cams are flexible and useful where there is no power outlets in the vicinity. But they have their downfalls too. They cannot record continuously and lack the pre-recording (say 15s) before the camera is triggered. So if the object passes the FOV quickly then you might miss the object. And yes battery operated cams don't support FTP/S but can store the video on to the internal SD or the cloud. I still cannot understand why they can store it to the cloud and not to an FTP server. Anyhow it's their strategy and design.
@nick_26792935116 On Reddit I have seen Reolink admin stating that the standalone hub shall be available in June.
@nacster_1969 I already stated that I have no issue in installing and running any of the 8.10.x clients. I have them on three PCs with both Win 11 and 10. No need to look for ZX81, Spectrum, QL, Commodore, BBC, etc........ we know it and we used to code games and programs in assembly language...Z80, 6502, MC6809 etc. If you want I can teach you assembly language, C++, python, networking, Telecom, IMS, etc. So be respectful. The supplier will sort the issue as they did in the past.
@kevin_476142842638551 Good.
@big_ted Indeed. Software has no limitation other than one's imagination. Just dream it and implement it. That's what I did when I was a software developer in C++/Assembly.There was a member who asked you for the download/upload speed (plus ping and jitter if possible) on your StarLink connection in Australia. Maybe he lives there too :). Do you experience any delays?
@nacster_1969 I know that it can be frustrating but Reolink is one of the companies which listen to its customers. Indeed sometimes it takes time to implement but they have their priorities and strategies.I encounter these issues with big companies on multi-million equipment (bigger than CISCO since you are in the networking). I do all the investigation, collect all the traces and logs and we together sort out the issue. It's useless to complain at the wrong place. One has to follow the correct procedure.
@ks This has been solved in the new Android client 4.35.0.7 by adding the volume control. This shall be shortly available in google play.
@big_ted hope there is one from this community.
@user_694180074676378_694180074676378 It seems an issue specific to your environment. On my 8.10.4 it is working correctly. It's not easy to know why the calendar is not being popped up. Is your java updated? Try to run the client as Administrator. Try to install it again. If still unable to get the calendar then email Reolink support.
@jfbaro_664228245382261 Not yet. No dates provided so far.
@reolink-daisy Inspirational design. We wish to have more F1.0 cams with wider vertical FOV and more robust communication protocol. And of course we would like to see some of the most requested features. Thanks and keep it up.
@crimp-on_62210811129 I cannot reproduce your screen blinking issue when zooming in/out using the mouse wheel. I tried on Fluent, Balance and Clear. I am running 8.10.4 on Win 10 64bit. Tomorrow I will check my other notebook running Win11.
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