Best posts made by joseph_1979

@jfbaro_664228245382261 facial and license plate recognition still not yet in the roadmap announced by Reolink. Facial and license recognition require substantial processing power and storage and so this entails for a home base unit which Reolink don't have so far.

@nsk This has been requested.

@crimp-on_62210811129 I conducted the tests on Argus 3 Pro and DUO 2 at clear resolution and full screen on both Win 10 and 11 and couldn't reproduce the black screens. And I did scroll the mouse wheel as fast as I can. Do you have other applications running in parallel with the client? Do you have adequate video RAM? Can you check whether there are services which have higher priority which are causing interrupts? Can you set the priority of the client to high and check?

On a different note but the subject being the 8.10.4, the stream mode setting is being ignored when set from a network outside the LAN on which the cameras are installed. So you set the stream mode as CLEAR on the live and move to the Playback tab..........without selecting any clip and you go back to the previous live window of same camera, the stream mode takes again the default setting which is FLUENT. I checked this on a number of cameras and got the same behaviour.

However, if I repeat the same procedure with the notebook connected to the same LAN as the camera then the stream mode settings are correctly set and retrieved (the client use the private IPs of the cameras to communicate). Maybe Reolink introduced this so as to minimise the time it takes to display the live stream. I started to experience this since 8.10.2. I did report this and have been told that this is a design. But I am still pushing for this to change.

@kevinspires_470015863324826 The doorbell will not call your smartphone but will send a push message notification and/or email. Follow this link on how to enable push notification https://support.reolink.com/hc/en-us/articles/360004189214-How-to-Enable-Push-Notifications-on-iOS-and-Android-Phones/

@reolink-daisy Fantastic deals...keep them coming.

@jfbaro_664228245382261 AV1 could be the future of codecs, but older codecs like H.254 and H.256 have their merits as they offer better compatibility and lower encoding time on current hardware.

@joseph_1979 Update: I am testing the E1 OD Pro 8MP and so far the camera always returned to its guard point position. The picture is crystal clear and the tracking works fairly well but if the object is a bit fast it will not track it.

@reolink-daisy Whenever I see members attaching screenshots with UID I immediately inform them to delete or hide the UID. IPs if they are private it's OK.

@user_702445053329578_702445053329578 Issue can be the ISP bandwidth or the Radio Acceess network bandwidth (mobile which i do not think unless you are on 4G). I think the issue is your upload speed of 24Mbps. That's too low. 8MP camera may peak at 18Mbps. Recall that from camera side the upload bandwidth is important and from your smartphone the download speed. When you have the issue try to measure the UL speed either from pc or smartphone connected to your home network.

@user_702496898662565_702496898662565 I suggest you to email Reolink support. They shall reply within 24 hours. I don't have any nvr and so I cannot help. First check this out https://support.reolink.com/hc/en-us/articles/10355774385945-Troubleshooting-for-RLN36/

@reolink-daisy Kindly go through our comments in thread https://community.reolink.com/topic/14545/trackmix-wifi

@t-saint_696989900566706 If there is no activity within 10s the camera returns to its guard point position. However, this is readily available on the Trackmix models through two parameters, namely, object stops and object disappears timers. Please email support and see if they can apply it on your model.

@myreolink_533265780207845 Exactly. But if you set any motion then it will be recorded and you will be annoyed if push notification is enabled on any motion too.

@big_ted In order to keep customers satisfied, Reolink should ensure synchronicity with the developments of each client.

@davidandrewpowell81_526149738635440 I suggest you to roll back to 8.8.5 on the other pc and wait till they fix it. You are not the only one to encounter this issue. I cannot reproduce and so cannot delve through.

I saw some have drag the camera out of the liveview. Others have deleted and added cams.

In my opinion when upgrading to 64 bit client they should have done a clean up of the installed client and its data and then proceed with the fresh installation. The 64 bit client is using the same data of the 32 bit client.

@user_704522064679100_704522064679100 Restoring/Resetting the camera will set the parameters to their default factory values with the exception of the WIFI settings. This is done purposely as otherwise you will have to bring down the camera and connect it to the router and set up the WIFI configuration..

@reolink-daisy Can we have the specs please?

@strangerjona_704168632094884 Last year I did ask for sound detection but seems not yet on their priority list.

It seems that the priority list is based on customers request to support. So please send your request on support(at)reolink(dot)com Replace (at) by @ and(dot) by . Sometimes the site restricts us from adding ULR.

@p0zeta20_671917366853819 Send email to support(at)reolink(dot)com Replace (at) by @ and (dot) by .

@seb_526812765704330 I agree. I told them you need to be in synchronicity amongst all platforms. If you introduce a feature...make it available on all clients at the same time. FULLSTOP.

Yes, fw....we saw it once and then nothing. Not even the email subscription for fw upgrade has ever worked...at least to me. If not working then remove it. My sister has TAPO....if there is fw upgrade on any of the cameras she receives a notification on the client. This is fantastic and easily to implement. The playback is by far better. We are telling them where to improve but they don't listen to us.