Best posts made by joseph_1979

@laurent-rullier_363104639807654 If the POE switches are connected to the router, connect the NVR LAN port to the either the router or to any of the POE switch. Then be careful about the DHCP if this is activated on the router. You can have one DHCP on a network unless you are quite competent in networking.

eg

@user_636369519505420_636369519505420 Reolonk is working on it. Hopefully we shall see it implemented soon.

@user_746623229407444_746623229407444 Check out this link https://www.reddit.com/r/reolinkcam/comments/xfepdf/diy_rich_notification_for_your_cameras_pushover/

@seb_526812765704330 Correct. Sometimes the website is not updated. Every 4 months I request support to check whether there is any newer firmware for all my cameras.

@kristof it has to be wiped as otherwise it is recoverable. And this should be extended to ftp too. Once file has been successfully transferred there should be an optional function to delete the file after a specific time set by user. After all the embedded os is Linux and so easily achievable. It's a matter of priority.

@pierre-gielen_288801745879289 Definitely sending emails from the camera directly. A lot of members did implement this until Reolink comes with a finite solution :(.

FTP just transfer the file to an ftp server. So you need an application to go through the file and detect the object which triggered the detection and send this to your smartphone. For sure it will take much longer. If I recall correctly your application won't start analysing until file transfer has been completed and this implies minutes. So you will definitely stay with pushover.

Nothing to lose to experiment with FTP. This is fun........... at least when I do troubleshooting on mega systems it's fun. IMS/Mobile/Fixed/LI/Networking etc

@user_746623229407444_746623229407444 Something went wrong. I cannot understand why they don't use the community to assist them in testing. There are brilliant people here who can assist without requesting anything.

@ben-l_363180304232580 There is the horizontal range under Detection Alarm. Ensure you have the latest firmware. Go to Reolink download center and check it out.

@reolinkshayla Wonderful. When shall we get the doorbell firmware update pls?

@user_773510003101839_773510003101839 Exactly. Let see.

@yuri_601168383385686 In the user management add them as USER. USERs are not allowed to alter device settings, just to change password.

@user_633508167262216_633508167262216 You're welcome. Enjoy a glass of fine wine.

@tiaan_781250483077293 This is rather based on push notification and so you need to click on the received notification which will start the application or it will pop up if you are in the application as your case. This is not practical at all.

Implementation should be based on registration of both doorbell and client. One can use either XMPP + SRTP (whatsapp) or SIPS + SRTP(VOIP). Competitors (arlo, wyze, eufy, etc) implemented the voip method.

@egmontr_304656000733347 Kindly submit your request to Reolink support on https://support.reolink.com/requests/ . Shortly Reolink shall update the client to have a different ring tone if the doorbell button is pressed. However, we, as customers, are requesting Reolink to call the smartphone as is being done by competitors. We receive lots of push notifications for a myriad of appls and so we need to have an incoming call on our smartphone when the doorbell button is pressed. Their proposal as an interim is fine but we need a SIP call.

@user_784852006310042_784852006310042 v7 is 32bit client and v8.1x.x is a 64bit client. Of course as upgrades are released, new features are added or improved.

@user_654306224615431_654306224615431 In the past I had one or two issues with push notifications. One was on Argus 2 and I resolved it by restoring the cameras. I was not on site and so had no means of capturing any traces.

On the second occurrence I was on site and so I captured some traces at the router and the smartphone sides. So when I activated push notification from my smartphone on a particular camera (identified by its UID), the client requested a token from Google FCM and subsequently provided in the response message. Then the client forwarded the token (with other parameters such as UID) to Reolink message application server. So far so good. When the camera detected motion, an alert message was sent to the pushx.reolink.com application server. However, the push message notification was not being sent by Google FCM. At the same time I was receiving push notifications for other applications. So I concluded that the issue was at Reolink message application server. It turned out that they were doing some upgrades on these servers. I told them to inform customers of any planned maintenance.

Thereafter I didn't had any further issues on push notifications other than the tone which sometimes they mistakenly change during the upgrade.

And yes they need to be more consistent between clients. Why I cannot enable/disable ports from the Android client or change the restart time? I informed support several times.

@user_651490629161069_651490629161069 Absolutely good suggestion. Perhaps multiple monitoring points under the control of a schedule.

@user_661498710020166_661498710020166 Follow this link https://support.reolink.com/hc/en-us/articles/360037976953-How-to-Add-Reolink-Cameras-to-Amazon-Alexa

@gralin So far none of my cameras did ever invoke an upgrade. I keep record of their current version and every quarter I email support to check whether there has been any newer fw. Note that for battery cam, the only way is to ask Reolink support to add it to your cam profile (identified by UID) and then it will be automatically updated.

@gpborges_691254708244639 This should be the way forward to close the gap with competitors.