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@kristof I asked them to restrict the users from the account by observing the various phrases used. Spammer is using different IPs and so it is not easy to block based on IP. But prefer to answer a query rather than having to block these idiots. And I am busy with mega projects. I log during my breaks to divert my mind on something else :).
@user_803260535316688_803260535316688 I have already emailed support and explained how it should work. It should be based on VOIP or XMPP similar to what has been implemented by their competitors.
@kimchigun Only a few models as indicated in the link https://support.reolink.com/hc/en-us/articles/360008563054-Introduction-to-the-Wokring-Principle-of-Patrol-for-Reolink-Cameras/
@macartan-mcquaid_30924514265 I suggest you to email support at support @ reolink . com (delete spaces). I don't think that Reolink dev team checks the site.
@email_525317533946102 I suggest you to email your request on support(@)reolink(dot)com.
@fxn_329751914586312 Have you added the apn?
@email_525317533946102 Just one, the Reolink battery Trackmix plus 4G with big solar panel.I have the Argus 3 Pro and Ultra together with DUO 2 battery model and I untag motion detection. Only AI as otherwise I will receive an avalanche of false alarms.
@rodp Can you try from a different smartphone?
@kimchigun And if you intend to purchase a cam with tracking capability, note that sometimes the Trackmix and E1 OD will not return to their guard position. I am experiencing this on both models. It seems to be a gearing issue. My personal observation.
@kimchigun We have requested this for each detection object together with a schedule for sensitivity. Maybe during the night one needs to increase the sensitivity.I suggest you to submit your request to support. The more requests they get from customers the higher the probability of being implemented.
@user_679396783857823_679396783857823 Agreed. Submit your request to https://support.reolink.com/requests/
@email_525317533946102 I suggest you to take it up with their support on support(@)reolink(dot)comI have E1 OD and Trackmix with auto tracking and sometimes they don't revert to their guard position. So i have to manually set it again. Problem is with the gear mechanism. My solution was to disable autotracking as these are on my remote summer house.Note that E1s are known to suffer from this problem.
@ml_812798949916887 According to their roadmap, this shall be available during 2Q2024.
@tomsreolink First run the 8.8.5 and get the UID of NVR (and that of cameras if and only if they are not directly connected to NVR ports). Uninstall both the 32 and 64 bit clients so it will also clear the relative directories under application data. Then install the v8.15.6 and add the NVR (and cameras if they are not directly connected to NVR).
@kraze_644556700938245 This is fairly easy. Check them out and let me know. If they work you shall receive 200OK ... like SIP for answer message 200OK :). Note that the Escape sequence is only needed for Win.To enablecurl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd\":\"SetNetPort\",\"param\":{\"NetPort\":{\"rtspEnable\": 1}}}]" "https://#IP_CAM/cgi-bin/api.cgi?cmd=SetNetPort&user=#USER&password=#PASSWORD" To disablecurl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd\":\"SetNetPort\",\"param\":{\"NetPort\":{\"rtspEnable\": 0}}}]" "https://#IP_CAM/cgi-bin/api.cgi?cmd=SetNetPort&user=#USER&password=#PASSWORD"
@neil_chaplin_is_450076909830276 Unfortunately this is not yet available. I have already suggested support to have1. A scheduler for each recording object type2. A scheduler for detection zone for each object type3. A scheduler for sensitivity for each object type4. A scheduler for the push/email notification for each object type5. A scheduler for the scene mode
@ml_812798949916887 That's the norm. Check this link https://support.reolink.com/hc/en-us/articles/900000641926-A-Brief-Introduction-to-Reolink-Cloud/
@user_664640953340025_664640953340025 I have asked for SIP calling on the doorbell camera for quite some time to close the gap with their competitors who already provide. Maybe they can provide the SIP client and then we register with a VOIP service provider.
@user_797298437054680_797298437054680 Only tracking is available on the TrackMix.
@domkal_775112654221518 It is still not working as expected and the last update I received from support was that they are working on an improvement. I have no idea of what they shall improve and when it shall be available. Now we are on the fifth month since their statement. As I stated to work as expected they have to go to the drawing board and implement it using VOIP.
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