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@matt-bruman_695767958503581 Use this link https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.11.0.exeI suggest you to email support. I don't have the fish eye and so I can't help you.
@maxuline Thanks a lot. I have subscribed to be informed once a new fw is available for all my cams. I didn't receive any email and so the service is not working.Installed. They should have added the pet detection, 5G preference, etc. These are routines which have already been deployed on other units. So most of the coding has been done and tested. The network issue was that if there is a power outage on the router, there are instances where camera won't connect to the WIFI. I had this and did report it several times.
@big_ted I wrote to senior support and so far no action has been taken. All their websites, documentation and APIs have to be constantly updated and available to their customers. This will definitely offload emails from support. For instance every 2 to 3 months I ask for any newer firmware for each model. They need to act quickly and efficiently in every aspect.
@user_783048988528819_783048988528819 That's what I would have done too.
@user_654306224615431_654306224615431 I always tell them, use the genuine members of the communities (here, reddit and FB) and they will surely perform the appropriate testing. There are people out there who are really expert in a number of fields. For some of us these are gadgets in comparison to what we are responsible of.
@user_750994276589749_750994276589749 We have already suggested them to implrment an event history log as it is cumbersome if the object crosses various cameras. We simply click on the event which shall start the associated clip.
@gigareolink_674886542127139 Kindly send your request to Reolink support. The more requests the higher the probability of having a Linux client.
@reolinkshayla yeah it is filthy due to spray. And it isn't rightly installed....that's why I said that
@tucker3738_367076416745686 1210A has been discontinued. Try to email Reolink support.
@hdn What is the firmware of your doorbell?
@kimchigun Standalone Floodlights are no longer being produced. Really pity. I got one and happy with its functionality.
@tucker3738_367076416745686 We have requested to add a schedule to the spotlight. I do suggest you to submit your request to support too.
@vodkan_410792752525441 Email support. They should have add it similar to a smartphone. Ensure it is on HSPA as otherwise you have issues.
@ebaruk_673045617504343 I have no idea. I am a customer like you. You may submit your query to their support on support(@)reolink(dot)com They are using a number of old modules.
@reolink-fiona I am aware of this. We need a list so we can check who has accessed the camera. And it should be read only abd cannot be modified or deleted not even by the admin.
@meyer_161450607886522 Install the 64bit version from https://bit.ly/41LhWCh
@og These are old NVRs and their hw doesn't support the DUOs models together with the trackmix as detailed in this link.https://support.reolink.com/hc/en-us/articles/900000602543-Hardware-Version-of-Reolink-NVRs/But if you do not intend to add 8M/12M, DUOs and Trackmix and doorbell then keep them till they become faulty.
@kristof Agreed. Have a nice day.
@user_746623229407444_746623229407444 Normally they implement the feature on the camera and then they extend it on the NVR. You can reach their support on support @ reolink . com (delete spaces). I am a customer too and assist members wherever possible.
@medway-computers_685415553384577 Therefore some firmware as the E1.
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