Posts made by joseph_1979

@jwilliams104_366956968054923 Watch this video on how to add another sound to notification sound list https://m.youtube.com/watch?v=3i-cMmKOnMQ

But now you have myraids of sound to chose from.

@user_698976851124366_698976851124366 Try to delete the camera and add it again.

@jimbrown-net In my opinion you should address this requirement to Reolink support.

@user_699546038657198_699546038657198 Which model? Try to reboot the camera and check again. You may also extract the SD and check it out in the PC. It may be an SD issue. What is the brand of the SD?

@boricua_659778394566667 So the micro USB to USB type C adapter was not provided? With the adapter it should be charging. Ensure the solar panel points to the South and tilt it to the appropriate angle for your latitude. Give it some time. You shall see the battery charging icon. If not try to change the adapter and also try to charge it directly from a charger.

If you have bought the camera and the solar as a kit then the adapter should be there. Please contact Reolink support.

@rac8006_698631963971833 Better that you email Reolink support.

@user_699161836855451_699161836855451 I am running v8.10.4 on both win 10 and 11 and have no issue. It must be the C++/dll library.

@christian-meneghini_543174703677572 We have already requested this per detection object.

@albummi Currently some of their cameras (DUO 2, Trackmix, etc) have the IFTTT feature to switch on the floodlight and its siren. But the inverse doesn't apply. To achieve this they need to add IFTTT in their floodlight which I think it is not that difficult. I do observed that the sensitivity of the cameras relying on pixel changes per frame aren't that sensitive during the night. And I did ask Reolink to have sensitivity based on a schedule (e.g. 40% during daylight and 50% during the night). Here we give them a lot of brilliant ideas but it takes time to implement. Of course they have their strategy and their priorities.

@glenn_glennsson I just untag 'others' from the Recording and Push Notification and have no issue at all.

@snelling_369913647870160 Customers requested to have their own sound and so Reolink added this feature under the Notification category (Android). It is rather difficult to satisfy all requests but I see this as the most flexible. But as I stated you may ask Reolink support to send you the old sound file.

@shane The export config has been removed from new firmware. And if you export the config I do not think there is the import function. When you click browse, locate a folder on your PC where to save the configuration. Nevertheless there is not much configuration on the cameras unless you have tens of units.

@albummi A flexible IFTTT will do that. So far Reolink IFTTT covers the IoT.

@albummi We have asked for this feature to be integrated within the scene mode for some time now. No date has been provided.

RLC-523WA Follow this https://www.youtube.com/watch?v=CzBTo3fLJ94 or https://www.youtube.com/watch?v=Ya1AzRmEAAs

@kevinspires_470015863324826 The doorbell will not call your smartphone but will send a push message notification and/or email. Follow this link on how to enable push notification https://support.reolink.com/hc/en-us/articles/360004189214-How-to-Enable-Push-Notifications-on-iOS-and-Android-Phones/

@busywork24_169237310456014 This is nearly 3 years old. Have you checked with Reolink support whether there had been a newer firmware? I have the first generation E1 OD and the guard point deviates every now and then and so I have to manually set it again. Reolink support notified about this hw (gears) problem.

@iamthejody_679232939831426 Can you email Reolink support on https://support.reolink.com/hc/en-us/requests/new/ ? I don't have the NVR and so I cannot help you.

@bertdebondt_312190272442529 So you are logging on to the cameras from a different network. When you move from cam to cam the stream mode setting is always set to FLUENT. Even if you are on the same camera and you swap between Live and Playback, the stream mode set changes to Fluent irrespective to which mode it has been set. The settings are stored and retrieved correctly if and only if the PC and the cameras are on the same network. I did report it to Reolink support since v8.10.2 but so far this has not been fixed.

@thomas-novin_576390231425578 It has been removed with the new client. Send a request to Reolink support at https://support.reolink.com/hc/en-us/requests/new/. Maybe they can send you the file.