Posts made by joseph_1979

@user_950705089183897_950705089183897 Sound type on the HHP cannot be changed.

@reolink-alyson Thanks Alyson. Looking forward.

Added after upgrade:

Finally when selecting Playback it plays the last recorded video. This should have been like this from day 1.

Now Reolink should focus on providing enhance features as requested by lots of us.

@bj2019_331492530823419 Have a look at https://support.reolink.com/hc/en-us/articles/29091105847961-Why-Reolink-Camera-Keeps-Repeating-Beep-Sound-or-Welcome-Voice-Prompt/

@reolink-alyson Time flies too fast. So we were 16 years younger :). Keep innovations coming and listen to your esteem customers.

@user_955956730097806_955956730097806 That's what most customers do. They use their own WIFI which covers all the site. This is what I did in my installation and I connect the HHP to the managed POE switch. The issue I see is that the eth port is 100Mbps and this impose restriction on the amount of streams one can do on the HHP. It should have been 1G from day 1.

@user_954875024576700_954875024576700 But during the night there is additional current drawn by the IR lights. I only communicate through emails and they reply within two days.

I already told them to remove this restriction. But there have been lots of scams and they have restricted to one post per day.

@chopstix It's a potential compatibility issue with Bosch FlexiDome cams. Reolink NVR is mostly meant for Reolink cameras. Not the full ONVIF standard seems to be implemented by Reolink.

@chopstix Most probably there are other brand cameras involved in the setup? Though there is the standard defining ONVIF many vendors differ in implementation.

@denis-kurtini_182280131903643 The new fw check feature does not work and so you need to email support to push you the newest fw.

@user_954875024576700_954875024576700 So there is an issue in the power adapter. Camera seems not having enough power and invokes a restart. Have you protected the cable leads with weatherproof amalgamated tape or something similar?

@whereiswaldo7_874284060438706 You can achieve this through Home Assistant.

Follow the tutorial in this link. https://www.home-assistant.io/integrations/reolink/

@thirtyninth I do have the WIFI doorbell and never had any issue with upgrades. But when installed, do you get success?

@reolink_221560981663948 which models? Only one procedure to delete any cam from HHP.

From Windows just extend the list of connected cams to HHP, right click on the cam to delete and click delete. HHP should assign the old password you had before connecting it to HHP.

@user_954875024576700_954875024576700 We need to determine whether the issue is WIFI network or the camera restarts. We need to establish at what time this occurs.

So I propose you to run this script. So open powershell Windows and paste this script and press enter. You might need to increase the count number. There is a delay of 2 s. Replace the IPs with that of your camera and another device to compare with. And the folder where to store the results....mine in folder Dummy

Test-connection -ComputerName 192.168.1.73, 192.168.1.113, google-public-dns-a.google.com -count 1000000 -delay 2 | select @{n='TimeStamp';e={Get-Date}}, Address, ProtocolAddress, ResponseTime | export-csv c:\Dummy\pingresult.csv -append -NoTypeInformation

@user_603084915834975_603084915834975 Use 2 ports (or 4 ports) Gigabit POE+ extender. Check at Amazon as site restricts me from pasting URLs.

Ensure it is active.

@reolink_221560981663948 Follow this link https://support.reolink.com/hc/en-us/articles/33883674141977-How-to-Change-Camera-Order-Remove-Device-from-Reolink-Home-Hub/

@royce-daniel_924817384280236 Have a look at https://support.reolink.com/hc/en-us/articles/32832044594329-How-to-Set-Up-Reolink-Encoding-Format-for-Optimal-Video-Quality-and-Efficiency/

@user_954875024576700_954875024576700 Just for a test can you connect it to 2.4G?

@friedhofsblond_74434013315 Good to hear you managed to copy the files. I thought you want to copy from the SD installed on the camera.

As for the front button check this out https://support.reolink.com/hc/en-us/articles/30119956817945-Introduction-to-Reolink-Home-Hub-Series/?slug=home-hub-home-hub-pro

@user_942081269080290_942081269080290 You need to delete it from HHP and format it through the client. Once you connect it to the HHP you have no visibility. However, through the Android/IoS application you can switch between playing from HHP or SD. We have requested Reolink to allow us to have direct access to the camera. This is available through the NVR when cams are connected through a switch or using the integrated Hybrid switch.