Posts made by joseph_1979

@stingray_736374312435858 You need to tune it to your environment. Just a bit of patience. Mine detects lots of cats during the night searching for food.

@corky_737880191164642 But it is a timer right :). Did you get any improvements?

@koach_401182455079094 Try to add it using its UID. I too have issues with v8.14.0 where the control icons are not visible. I revert back to v8.12.1 while they are investigating.

@darren_45694410696 Check this out https://community.reolink.com/topic/4099/purchasing-multiple-chimes-for-doorbell

I saw a number of customers who successfully paired Kerui chimes. Just a few bucks.

Note that doorbell can take up to 5 chimes.

@tom_62394846073005 Are the cameras POEs? Which models? Best practice is to connect them through a switch rather directly to the NVR. In such a situation one can still access the cameras even though the NVR is down. Apart from other functionalities.

It could be that the customer care person is a new recruitment.

@drealine_329342379503810 It takes some time for the application to show Motion Mark on all the cameras. This happened to me on my Android appl. Maybe you can delete it and add it through UID. Have no idea what's the condition implemented on their application to add this feature for the camera.

@corky_737880191164642 Try to increment the delay timer say to 2s.

@user_752702899830991_752702899830991 According to its specs, it doesn't support http/https. No ONVIF.

@user_752702899830991_752702899830991 I don't use Synology. Try at Reddit community.

@oakmont_633419891937300 Most of the doorbells on the market are black but you did the right thing to request support.

@tricia-quintela_383269959254254 Just follow the procedure outlined at https://support.reolink.com/hc/en-us/articles/9516370371097-How-to-Reset-Argus-2E/?gclid=Cj0KCQjw4vKpBhCZARIsAOKHoWQfEUnkwN_wdOXECqu-OwT4hj3aXWWY80Wx_P1WqgtdnIF5UHajbnwaAv8jEALw_wcB

@yanivoscam_550593843826858 No. You need to leave the client running in the background. Other alternatives are to add an NVR or ftp the files to an ftp server or to store them on local SD.

@tonyht They were working on providing a different tone for the push message notification when the button is pressed. But didn't hear anything. However, the best option is to originate a call as being done by their competitor

@tryon_438688048967853 Try to add them using UID.

@user_752523005767835_752523005767835 Sure. I am contact with senior support. The icons are overwritten by the picture.

Meanwhile I rolled back to v8.12.1.

Update: Ticket passed to engineering. Let's see what will be outcome.

@pedro-vieira_536139653558427 Try resetting the chimes and follow Reolink's pairing instructions. Follow the instruction shown in https://support.reolink.com/hc/en-us/articles/11613761961241-How-to-Set-up-Reolink-Chime/

@stingray_736374312435858 Good to hear that. If you set them as I explained then it should work. Here it is hot and sunny :).

@stingray_736374312435858 Set the motion as follows and the smart sensitivity as I indicated in my previous reply.