Posts made by joseph_1979

@jacobo Submit your request to support on https://support.reolink.com/requests/

@corky_737880191164642 submit your request to Reolink support. That's what I normally. Maybe one day we see it implemented.

@nunyabiz_636996330860561 If you lose the key of the main door how do you get inside (assume you only have the key)? You need to reset the camera. You should have saved the credentials in a password manager.

@corky_737880191164642 I don't have this particular model. But I have a number of models. For eg in Trackmix I disabled the any motion and activated person, vehicle and pet and did include a non-detection zone. It works perfect. Similarly for RLC-511WA and E1 OD Pro. I do not use any motion on any of the cameras.

@corky_737880191164642 disable any motion and select only person under push notification.

https://support.reolink.com/hc/en-us/articles/360004189214-How-to-Enable-Push-Notifications-on-iOS-and-Android-Phones/

@user_692173041451191_692173041451191 it won't do any harm installing directx9 over directx11. It will add older libraries.

If you feel uncomfortable then don't install it and email Reolink Support for assistance

@user_746367390269592_746367390269592 The fw is the most recent one. So if the NVR is not compatible then you need to access it directly through a poe switch. Pity this incompatibily with this NVR is not stated in their specs.

@user_746372766064816_746372766064816 install directx redist( June 2010)

@user_746222755958957_746222755958957 Check out this link https://support.reolink.com/hc/en-us/articles/16363817457817-How-to-Set-up-the-Push-Interval-via-Reolink-NVRs-New-UI-/

@issom https://support.reolink.com/requests/

@user_734291498733753_734291498733753 Install Filezilla on your Linux machine and use lftp to test it.

@issom Unfortunately this is not yet available. Submit your request to Reolink support.

@wildchild420187_376254026412287 Go to the screen: https://cdn.reolink.com/images/faqs/nvr/auto-add.png. Then change the channel dropdown for each camera, putting them in the order you want them. So if you want camera 3 to be the first assign it to channel 1 and so on.

@user_745241262715024_745241262715024 No need of any plug in on any of the browsers.

Both the E1 Zoom and E1 Zoom AI have an ethernet port. Opt for the E1 Zoom AI.

@user_745241262715024_745241262715024 Go to the specs at https://m.reolink.com/product/e1-zoom/#specifications and under protocol you should see http/https. And there is an ethernet port too.

@user_744890082836685_744890082836685 check wifi and mobile reception? Does this happen when smartphone is connected to same WiFi as the cameras?

@marco-moormann_488121274335458 you need to install directx redist(June 2010).

@user_738318766813340_738318766813340 It seems to be a connectivity issue. Try to use WiFi on your smartphone and see if the connectivity drops? And when using mobile data ensure you are on 4G.

@walberjunior_712591446712769 kindly submit your request to support.

@sbonsignore7_403926794920151 Kindly submit your request to https://support.reolink.com/requests/