Posts made by joseph_1979

@artech Admin and no password

@artech There seem to be issues and have removed it from the download. They should embark on more robust testing.

Still looking forward to see how they have implemented it. Most probably a push notification and once you click on it, it opens the client on the doorbell live view.

@gralin Auto update doesn't work unless Reolink push it in their respective repository.

@user_746623229407444_746623229407444 Something went wrong. I cannot understand why they don't use the community to assist them in testing. There are brilliant people here who can assist without requesting anything.

@goatwell1_84711585829045 Just get the UID from the info menu and add the camera in the client using this UID and the credentials used to log on the camera.

@user_796905230729356_796905230729356 Did you try the calling feature? I need to go to my other property to load it and test it.

@gregor-k_772823314637054 Take note of its UID from the info menu. Go to the smartphone and switch off WIFI. Run Reolink client and delete this camera. Then add it again using its UID and credentials.

@artech Yes. I have subscribed to be informed when a new fw shall be available ..............but no email from the download center. You need latest Android client.

@user_794428779016324_794428779016324 I suggest you to submit your request on support @ reolink . com (delete spaces)

@gadgetboyatl_388031957971170 submit your request to support.

@user_mhm_789920451715266 All cams accept SD. Ensure you purchase high endurance SD.

Poe....means that power and data are on the same cable. Such cameras are connected to POE switch or POE NVR. DC powered cams have a dc power adapter and you need ethernet cable to connect to a switch or NVR.

@user_711725607157890_711725607157890 In the customer's mind there are a lot of possibilities, in the expert mind there are a few

@artech I have no idea. It is their strategy. Mine would be wholly different. I simply suggest and it's up to them what and how to implement.

@rjliii_56525500874 I have this issue when the camera tracks a person and there is a parked car.....so I have person and vehicle detection. I suggest you to email support on support @ reolink . com (delete spaces)

@user_795510933491907_795510933491907 Follow this link to add cam to cloud https://support.reolink.com/hc/en-us/articles/360008584054-How-to-Bind-Reolink-Cameras-to-the-Existing-Cloud-Account/?psafe_param=1&gad_source=1&gclid=EAIaIQobChMIvIGn1rbQhAMV_1FBAh3FuQ_eEAAYASAAEgI2ivD_BwE

However, your camera is not included in the list of cams which support cloud storage. Check hmere https://cloud.reolink.com

@t-kremin_467672726925488 Are you recording 24x7 and there is total darkness? Do you have IR enable?

@user_794428779016324_794428779016324 There is no export/import features. The only feature which you may use is the shortcuts (previously named scene mode). But this has limitations such as missing schedule, status, minimal settings to change, etc. We have asked for these in a survey abd still awaiting their implementation.

@artech Didn't hear anything. I asked support and was told to check Facebook when it will be released. I am very curious to see how it has been implemented. I asked for it before it will be launched but was denied. Specific testers were chosen. Let's see.

@appleholic_530987916144784 Push notification can be sent from the camera to your iphone (through apple APNS) or from camera to NVR to your iphone (through apple APNS service). There is something wrong either with your smartphone or client. Do you have an Android smartphone and install the Android client? Maybe an older IoS client? I only use Android.

@user_mhm_789920451715266 Check out CX810 which provides full night vision. There is also DUO 3 which has 2x8MP cams and a FOV around 180 degrees. Try to opt for newer cameras.