Posts made by joseph_1979

@user_773510003101839_773510003101839 Not yet available. You may subscribe for it in the download center.

@mlodge87_607028518432873 I am using the Android client and the windows client and have no issue to connect through WIFI to DUO 2, RLC-811WA, RLC-511WA, Argus 3 Ultra, Argus 3 Pro, Argus 2, TrackMix, E1 OD, E1 Zoom and doorbell. The connection is immediate for the DC powered cams and for the battery I just click once.

However, I have never use the IoS client and cannot say anything, I suggest you to contact support on support @ reolink . com (delete spaces).

@user_787136870518912_787136870518912 Kindly email Reolink Support on support @ reolink . Com (delete spaces)

@user_786433971007667_786433971007667 You need to check the 4G coverage. If it is draining the battery then you may have trigger on any motion. Try to disable it and allow AI objects.

@babita_624624196386829 on YouTube you can find lots of videos on Lumus.

Ftp is not available on Reolink battery operated cameras.

@alvaro2 Good. Main issue with E1 OD is the deviation of the guard position. But the occurrence has been reduced compared with the first generation E1 OD. Mostly due to change in tracking method.

@2ways2brich_785288900964491 You need to ensure that WIFI is strong at the cameras locations. Try to use 2.4G and check if you have any channel congestion. You may check this by installing WiFi analyser from playstore.

And Reolink NVR is meant to manage Reolink cameras.

@user_787730503405730_787730503405730 Good to hear.

@user_787474659377326_787474659377326 if still under warranty I will get a replacement.

@user_786755662381241_786755662381241 Check out this link https://support.reolink.com/hc/en-us/articles/360011355833-How-to-Get-Low-Battery-Alert-via-Push-on-Reolink-App/#:~:text=When%20the%20battery%20percentage%20of,Reolink%20server%20to%20Reolink%20App.

Set the clear mode in high res/bitrate and fps (h264Preview_01_main or h265Preview_01_main depends on codec used ..see specs). Similarly set the highest values for the fluent mode (h264Preview_01_sub). You can use VLC to check the resolution and fps. Check this link https://support.reolink.com/hc/en-us/articles/360007010473-How-to-Live-View-Reolink-Cameras-via-VLC-Media-Player/

Don't forget to enable RTSP from network menu.

@batimat_sbg_703519512260759 You need to go to Reolink Download Center and check the firmware. The one added in the cameras is not working.

@tucker3738_367076416745686 You shall receive a push message notification as explained in https://support.reolink.com/hc/en-us/articles/360011355833-How-to-Get-Low-Battery-Alert-via-Push-on-Reolink-App/#:~:text=When%20the%20battery%20percentage%20of,Reolink%20server%20to%20Reolink%20App.

@user_764137391112368_764137391112368 Which Android client are you running? Which cameras you have installed and whether you are using the UID feature to access the camera?

@reolinkshayla Wonderful.

@mlodge87_607028518432873 So your WIFI network is fine. So we need another smartphone to verify. Are you able to get another one?

@user_711725607157890_711725607157890 No, you need to check in the Reolink Download Center. You may add your email so that when a new version is available, you shall receive an email.

@iallinoro_169065503625461 Did you try the recent released version 8.15.6? You can download it from the Reolink Download Center. Before installing, uninstall the any version on your machine.

@user_764137391112368_764137391112368 Are you able to view the camera when your smartphone is connected to another WIFI network? Which camera you have?

@tonyjibster_761704777846935 I never tried to edit any of the downloaded mp4. I will try and let you know. It could be a header issue or end of file.

@mlodge87_607028518432873 Try to connect your PC through the WIFI and connect to the cams.