Posts made by joseph_1979

@user_988230359494835_988230359494835 Try to delete it and add it again.

@digitalocoee_474302894997736 Yes you can. Have a look at https://support.reolink.com/hc/en-us/articles/360007011233-How-to-Capture-Live-JPEG-Image-of-Reolink-Cameras-via-Web-Browsers/

@reolink_333507142684871 I don't have the NVR and so I couldn't trace. However, the clients broadcast several messages with payload aaaa0000 and the cameras reply back with IP, port, UID, etc. I guess they are using the same methodogy.

@reolink_333507142684871 Nope. Cameras and NVR should be on the same subnet.

@pori-oikodomi_674404304457770 I never used their cloud service. So I suggest you to email support on support @ reolink . com

@pietronet_321732206801066 Strange. Open a ticket with support.

Try to reboot the camera.

@reolink-alyson In all releases we see that the vertical FOV is mostly less than 58 degrees. We have been requesting at least 70 degrees VFOV. Similar to what we were accustomed in the past.

@marcello_835887089045742 Fai la rechiesta al supporto.

@reolink-alyson The message....two boys rang the doorbell reminded me of something I have been requesting since the first doorbell was released. Do you think Reolink will ever implement VOIP calling to the client when the doorbell button is presses? This is a requirement for the Android smartphone.

@kimchigun Only admin and moderators are allowed. Do you have chat as cited below?

@kimchigun This is chopstick's problem. I am problem FREE :). We didn't hear from him.

@user_863771412115668_863771412115668 You mean RLN36 which has 36 channels. This can have storage up to 48TB. This caters for 15 days recording from 36 8K cameras.

You may opt to have Frigate installed on a server with higher storage capacity. There are a lot of customers who have integrated Reolink cams with Frigate. They use the AI detections implemented on Frigate. Frigate supports both license plate recognition (LPR) and face recognition natively in version 0.16 and later, allowing you to identify known faces and vehicles by assigning custom labels and triggering Home Assistant automations based on these detections

@kimchigun Hope that Alison will provide us with some units to test. This shall enable us to get more experience which shall help us to assist customers.

Uh... I wish I can slow down but being a workaholic what to expect :).

@kimchigun Correct. I lack time to experiment due to my specialised work.

@kimchigun I fully agree. Both IR and LED.

@reolink-alyson TrackFlex with floodlight. From Amazon.....

@chopstix If you need us to analyse the Wireshark trace let us know. We are experts :). This is fun. I cannot jot down the protocols I studied and came across so far.

But be careful of some logins :). This is peanuts.... and at 54....you have up. Never give up learning.

Not so much customers come to this community. The most active one is at Reddit. The moderator mbaster is quite busy answering queries and testing new products. They have even a technical guy from Reolink who provides technical details the moderators are unable to give. In this community we never had any such technical support other than us..... what we learnt through our experience in using some of the Reolink products.

@donlew1953_213114946592959 If you clear the notifications, do you have the same issue of no sound? On Android smartphones, the application seems to accept no more than 24 unacknowledged push message notification.

I assume that on your smartphone under application menu....reolink.....you have sound allowed and under notification you allow Reolink to receive notification.

@chopstix Disable upnp. Not needed. Eh.. a trace will definitely help.

Would you be able to go on-site and connect your PC and check you are able to connect to other cameras...eg your home cameras.

@chopstix Have you captured a wireshark trace to see that you are able to at least communicate with the NVR? Are you able to trace at the NVR too?

Try to use upnp but this is not secured. It still uses UDP ports.

The easiest solution is to change mobile operator. Never came across a mobile operator blocking udp ports. If not possible then you have to use VPN.

You may ask support to see if they are able to allow only TCP on your NVR. But then forget any updates.