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@luuke_869320929738914 Detection algorithm was not able to determine the exact object type. Can you send the video to support on support @ reolink . Com so that they will improve the algorithm.
@alan_909533752111327 Are you using the Windows client? Did you try to uninstall and re-install the client? Do you have another PC where you can run the client?
@reolink-oskar This all boils down to costs. One of the key advantages of full colour night vision technology is that it offers clear and vivid colour images, even in near complete darkness say as low as 0.0005 lux. This is made possible by having a massive 1/1.2'' CMOS image sensor to capture more light, as well as a warm light that reaches up to 200ft. The technology has come a long way in recent years and continues to improve, making it a popular choice for cameras. There are also a couple different technologies to achieve full color. Some of the more affordable full color cameras use a built in warm light that can go as far as 100ft. More advanced cameras utilize two lenses. One lens captures visible light and the other captures infrared, both are then combined with clever programming to achieve a multi-spectral image. This means that with the same 100ft warm light, you can see even further in the dark. Another technology is thermal imaging technology which captures the temperature difference between objects. They use microbolometers to detect different amounts of infrared light which are then converted to images of heat signatures. Since these cameras can identify heat patterns, they can see even in zero light and when there’s smoke present. So thermal night vision cameras are very useful for security where visual clarity is important regardless of the lighting condition.
@flynn74 There isn't this option. However, you may submit your request to support on support @ reolink . com for re-consideration.
@user_873283140960487_873283140960487 I suggest you to submit your request to support on support @ reolink . Com
@reolink-oskar WIFI 6 is fast but only if you have a number of devices connected to. If your current router is fairly new, isn’t giving you any issues, and you are happy with it, then it’s certainly best to keep it for now and upgrade when the time is right. However, if you haven’t upgraded your router in a while, your WiFi is slowing to a crawl, and you keep adding more connected devices, then you may consider a WiFi 6e router to help future proof your home. Now we have WIFI 6e and shortly WIFI 7. WIFI 6 makes use another band, the 6G. This is by far better than the WIFI 6. The higher the frequency the lower the wavelength and so the less will be the range. But if we look at the camera side we see that the bandwidth required is merely 10Mbps for 8MP. So why all this bandwidth when just 10Mbps is required. Is it a hype? Might as well change the eth port of the cam from 100M to 1G or 10G :).
@reolink-oskar Yeah, a poe Argus 4 Pro. A remark on the mounting. The mounting is similar to RLC-511WA, RLC-811WA, etc and it can easily be pushed downwards. Not tight at all. It has to be locked.
@boomish_893913578897601 Uh patience is a key to success in your life.So if you are connected to the same subnet, they should be fast to access esp POE cams and WIFI mains powered cam. For battery there is a delay since only the PIR and the WIFI reception ccts are only active. Try to connect the camera directly to the router and check it out. If fast then there is something wrong in your network.On mobile you need to be on 4G/5G as 3G (HSPA) offers much less bandwidth (unless the mobile operator provides HSPA+ but most operators are decommissioning 3G to provide more spectrum for the 5G). Mobile technology is nice to work in esp with the proliferation of IMS. And it is fun when there are issues on such network and you have all the probes to capture traces and analyse.
@crimp-on_62210811129 We have a phrase but cannot write it as I will be banned. So simple....few seconds to add it to release history. We are in 2025. So imagine if the code is not commented. The outcome is instability if more than one is working on it. My colleague has TAPO and when there is a new fw the client prompts a window informing him whether to update or not. And this is from the Android client. This can easily be implemented by letting the client check for newer fw say once every week...in the background. This is all software. No Phd is needed. I have an RLC811WA and I observed that when there are tcp retransmission packets the audio stops and you see frames freeze when viewing in clear mode. I told them that in video and audio the norm is to use UDP even on local networks.. For this you see that the bit rate shown on the Android client varies. I think they need to revise the network services on this camera. I have a Trackmix a few meters away and it works better. Compared to the RLC511WA, the RLC811WA has lower vertical FOV. It seems that newer cameras have lower vertical FOV. I dont think it is a sensor issue. Moreover the clip magnifier on the RLC811WA doesn't work on any client. I told them but has never been fixed.
@user_672936957612150_672936957612150 From the description appearing on the screen this is not a repeater but rather an access point. It states to connect it to the ethernet port of the NVR. I do not think Reolink will make any access points or repeaters as it will never match those available on the market. This simple tells you how to extend the WIFI signal using any access point. It shall use same credentials as the host.Eh he....you posted it on Reddit too...and Facebook didn't see it.
@boomish_893913578897601 Which Doorbell cam is this? WIFI/POE or battery. I have both the WIFi and the battery doorbells. With the WIFI I have no issues at all. But with the battery doorbell, there is a delay of around 5 to 8s to log on. Push notifications works fine for both.You need some time to get accustom to Reolink cams. Consider yourself changing from Juniper/Fortinet to Cisco.I use Android and Windows clients and I don't use their NVR. I integrate them with HA and ftp clips to an ftp server. The nicest part of Reolink is that there is no subscription and all functions are onboard. But I do agree that they lack in software and functionalities. We have been telling them what we need to have and improve. We voice our concerns but it's up to them. There are lots of camera suppliers and customers may easily migrate if they see a better supplier with better cameras/software and better customer service. Business is not about quantity but quality.
@crimp-on_62210811129 Indeed. I have asked for more non-detection zones based on irregular shape each of which should have distinct detection objects, schedules, email and push notifications. This is ALL software driven by a a state machine. This is a piece of cake. How many complex applications I did.
@big_ted Vertical FOV is too low. People are still opting for DUO 2.
@user_787243098198190_787243098198190 Long time no chat. Have your issues been sorted out?I have been telling them this for years. Rather than having to look for each camera in the download center I just look at the release on https : // github . com / AT0myks / reolink-fw-archive/releases . I can't put a simple link on this website.
@ben-l_363180304232580 yes. Email support on support @ reolink . Com
@user_906941376667876_906941376667876 Or better irregular shape. Submit your request to support on support @ reolink . com
@7umner_491204844798138 These are the characters which are allowed/not allowed in password. Check out yours.Not allowed characters:!"#$ &'() , /:;<=>? []^ {|}~Allowed characters:% *+ -. @ _ (space)Update IOS client to latest version.
@reolink-oskar It's nice but I still say that the vertical FOV of 55 degrees is rather low. In actual fact it may be less than this value. My personal opinion.I presume that the reset button is included on the camera and not part of the cables.
@user_736098558853348_736098558853348 and sound detection and a voip callout. Have been saying this for a couple of years. It will be a complete security system.
@reolink-oskar that's good. Keep updating the others nvr and clients.
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