Posts made by KimchiGUN

@user_954259768103113_954259768103113

I am all for a software base ReoLink NVR, but actually having the manpower to support it is the major question. It could be labeled as uses at your own risk, I wouldn't mind running it though.

Reading the Reolink FB group, there are a TON of basic users on there that would probably increase support calls/emails.

I'm using Frigate to get the most out of my Reolink Cams. But even then, the RTSP streams are a little glitchy. RTMP runs better.

I think it all comes down to ROI. There isnt any from free software.

@elijah-pokrop

Great Signal is kinda relative... Have to confirm it. Run Acrylic Wireless Analyzer on your laptop and check the signal where your cams are located. -73 on any band is the start of low signal.

You can download wifi analyzer on a android phone or tablet and do the same.

This will give you a general idea of how the wifi is splashing in your home.

I notice this when im using reolink against any 3rd party NVR while using ONVIF. Time and DST doesnt save properly. When I turn ONVIF off, it works fine.

Maybe its something with onvif overwriting something.

@joseph_1979

Yeah I know but the Hardware Version 15's firmware is gone. I got my hands on a HW 15 version to test with and the firmware is gone.

I hope the 13 gets the update... It will suck if it doesnt.

I have the DUO 3 POE and it seems that I have the 13 hardware version.

The new firmware version for the 15 was out and on the list. Now it's not. There is only the 13. Whats the deal?

Also, is the 13 getting the new firmware version? With the new fancy AI stuff?

@user_709297619894472_709297619894472

Matters on your wireless network. If you could set the Mini Rssi on which ever band it's trying to connect to at the furthest AP to -73.

That is a good starting point. Which that AP will see a low signal signal and forcefully boot it off / block it. So the Cam will be forced to sit on the closest AP.

@berniecereynolds

Jeez man, why even have cams if you reduce it down to a blur LOL.

@wisemanjaw

There is a such a thing a "false alarms" no IPS/IDS or DNS filter is 100% perfect.

But its good research what's going on though.

@mamymam2013_465350299701478

Still sounds like some ChatGPT generated email.

@mamymam2013_465350299701478

They def need to hire competent people for support. and not a 3rd party answering service from other countries.

A small group of support experts can handle so many tickets and knock them out of the way with proper answers.

I worked for a large networking vendor and the support team supported hundreds of tickets, but 90% of them we could knock out easily because we knew the answers. Customers want to at least be led into the right direction.

@djm_936913697951920

I would like to add... that they should have a Event History per day of all cams combined. Not just 1 cam at a time. All other vendors do this.

For example, I can scroll through last nights events. The list should have all cams in that time frame.

@reolink-oskar

Low Profile 180 cam that cost just as much as the current line of POE 180 cams? The 1st POE Color X 180, I bet.

I hope it has more features. Not even advance features, but regular features. Reolink a few steps behind in the feature set in the affordable camera game.

@big_ted

Maybe Reolink should start hiring people for support?

Could post screen shots of the performance improvement of the better lense?

I'm going to be honest... I think Reolink is a tad behind in features. I do like the price point versus UniFi Protect. I spoke with some ReoLink peeps last night about features on video chat. I hope Reolink takes it in and brings the fire power.

I think Reolink has been out too long to be this behind. They def need to catch up. I wouldn't even mind paying a little more for high version of cameras.

@chopstix

mine is

BIPC_NT2BNO28MPW4SD15V5

it has tracking but not the feature shown above.

@reolink-oskar

I do not have this either with my PT Ultra. Same FW has @Chopstix

@joseph_1979

I think ReoLink banks on being affordable (hardware cost and no subs) and a very basic amount of features. There are times when I have thought about spending the money $$ on more expensive cameras and NVRs to get the "current" basic features. I have a mixed bag of cameras on my home for testing. I'm trying to figure out which brand I want to stick with.

Fully customized motion zones. Not a do not record painting feature. WDR/HDR. Fully customized scenarios. At least give us a all cam motion display section within the phone app when connected to the a NVR/HH. When I click on the NVR/HH through the phone app, all the cams should live feed. All these are normal features within 2025.

I know they showed in a previous expo show that they had full motion zones displayed. I think that was like 2 years ago. just silence. Reolink has been out far too long to take this long for basic features. If they need help testing and QA this stuff, I'm game. I literally worked for a large manufacture doing this stuff. I want ReoLink to succeed, I think they have great products.

@reolink-fiona

did we get anywhere with this?