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@user_675878781247537_675878781247537 In live view push the gear icon top right, you'll see settings, turn off push notifications. On YouTube Reolink has a channel with how to videos and they have a support site explaining app operation, etc.
@user_674994268450889_674994268450889 Security cameras use either PIR (infrared) detection or pixel based detection. You can read about their differences online. I think the 511WA is pixel based, it senses variations of dark/light pixel changes in the field of view. The field of view is the detection area, zoomed in or not, unless you paint out zones you don't want. You can adjust the detection settings in the app, sensitivity, vehicle, person, etc. I don't know the detection range of the 511WA, I don't have one. My Reolink 4k cams can detect movement about 80-90 feet away during the day to people walking on the sidewalk across the street. Zoomed in the 511WA should detect further away during the day. At night its IR night vision and spotlights won't work good at 150 feet, their range limit is less. It's spotlights are just 450 lumens, good close up but not far away. The camera can zoom in but the IR and spotlights don't. If you have another light source like floodlights that would help a lot. If this is a critical area to monitor you might consider 24/7 recording rather than just motion detection recording. You didn't say if you already own this cam. If not, there are a few reviews of it on YouTube and other Reolink cams.
@scoop076_459662719299839 One option would be to have each doorbell have its own chime with a different sound, there are ten rings to pick from as you likely know. That way you could tell which doorbell is being pushed. But that's not what you want. Eventually they're going to release add on chimes if that would help.https://support.reolink.com/hc/en-us/articles/11613761961241-How-to-Set-up-Reolink-Chime
@joseph-chircop_497308027822318 I misunderstood. My bad. No worries. Thanks.
@joseph-chircop_497308027822318 Willson on Reolink Reddit showed how to make custom alert sounds. I guess I forgot how to do it. I turn on siren, select sound, then custom sounds, can record up to 5 seconds.
Overnight Reolink updated my Galaxy 22+ to version 4.36.0.4.20230313. Now on a camera live view all the settings icons around the view disappear after a few seconds. To bring them back I tap the area, they reappear then go away again. Is this intentional or a bug? It adds another touch to change a setting. I don't like it but if intentional guess I'll get used to it.
@joseph-chircop_497308027822318 Not siren sounds, voice messages. For instance last Easter 2022 I recorded a message on my 823a saying "Happy Easter come on in." When the 823a detected family coming to the front door for dinner the 823a said this.
On my 823a and I think 811a I used to be able to make my own voice announcements. A while back I got a new Android Galaxy 22+. Now I can't find this setting in the Reolink app. I have version 4.35.1.1. Did Reolink drop this feature from all the cameras except for the new doorbell?
@gaël-vanhuynegem_409453155840166 I have four 811a installed, I like them. During the 2021 winter when it got very cold, zero and below, one of them sometimes disconnected during the night and made the same sound as yours. When it warmed up a little during the day I could reconnect it. In the Spring, Summer, Fall it worked fine. Then this winter when it got very cold, it started disconnecting again sometimes making the same noise. I decided to just buy another 811a and replaced the one that had cold disconnections. My other three 811a have worked fine in cold, don't know why one struggled. But freezing temps may not be your problem, it could be disconnecting for another reason. Did you water protect the cable ends when you installed it? The ethernet cable, reset button and low voltage power option need to be protected from moisture or the cam can short out. In the install guide it says to protect these cable ends from moisture. Some use junction boxes, others silicone tape or put the cables up inside the soffit when possible. If yours is still under warranty you could contact Reolink for replacement, I decided to just keep mine for parts. I've had good performance from my Reolink cams in freezing temps below their specs rating except for the one 811a. My Reolink battery cams keep working in freezing temps but as with any battery they don't charge well below freezing, I bring them in to warm up to charge.
What happened to Reolink planning to release a wifi plug in to control devices like lights? Did you decide not to make it? If so, that is very disappointing!!
@andrewadventure_658285543473233 Do you have mechanical chimes and used the provided wires to bypass them? What's your transformer specs? It may not be powerful enough. Is your wifi signal strong enough?
@kristof Thanks.
I cannot find a Reolink support page that explains the difference between "person and "visitor" detection for the doorbell. How are they different?
hmm, I use the PC Reolink app. Make sure it's the correct firmware for that cam, I download the firmware, put it on the deskto, open firmware folder, move the firmware from folder to desktop, open Reolink app, go to camera settings, system, maintenance, browse, find the firmware on desktop, click it open, click upgrade. You may have to try resetting the camera.
@user_661197039206409_661197039206409 Hard to tell anything with the pic you provided. I have five 811A and they work fine. Is your pic at night without the IR or spotlights on? Is there fog? Are the IR lights bouncing off something reflecting back to the lens causing this? What does it look like without zooming in? I've heard with a few new installs the temp difference between camera and outside can cause water vapor, but it clears up in a day or so, don't know if this is your situation.
@bill_645930933579892 Reolink sells directly to customers, they are not in stores. They are a low cost brand but have good quality cams with good features. Their cost savings comes from selling directly. They don't have a phone support department, just email, to keep costs down. I've had good service from them responding within 24 hrs. unless it's a weekend. Users can use this forum or the Reolink forum on Reddit for help from other users. I'm not sure what you mean by smart home option in the app. Reolink concentrates on cameras, they do not have a full line of products like window sensors, door locks, lights on/off etc. but they are working to expand their product line. There's a couple of YouTube channels I like that review cams, LifeHackster and The Hook Up, watch them, they explain what Reolink cams can do. Reolink also has it's own YouTube channel for info. Another plus is Reolink does not require a monthly subscription like many other brands do. They work with Google and Alexa but I don't know how to set that up, I don't have that.
@phenri01_659436511346703 It's best to install a good quality SDcard in the cam for dual recording. The videos will be uploaded to the cloud but also put on the card. Once in a while a server can go down or be off line for maintenance, if that happens you'll still be able to record on the card. Also, if your router or electricity goes out, a battery cam can still work, record to card until its battery drains. But I don't know what camera you are talking about. Reolink POE cams don't record to the cloud, they record to card, NVR or FTP server.
@justinlacy_660568210911282 Yeah, all POE cam brands I know of have cable ends that need to be protected from moisture, inside wall, up inside soffit, junction box, some use silicone shrink tape, etc. Yes Reolink sells a couple junction boxes that fit some of their cams, a little pricey though. Users have been asking Reolink for a while to provide caps for the cable ends. They've responded by including cap ends with a couple of their new cams. See pic of the coming 81MA that someone posted on Reolink Reddit. I hope they make cap ends as an assessory for their other cams. Some users don't realize how important it is to protect from moisture.
@rainman It helps if you are more specific, what camera are you using? Do you use the phone app, client computer app, NVR? It's just a matter of learning how to use the apps, where the settings are. There's YouTube videos about Reolink cams, Reolink has their own YouTube channel and also a support site with a search line. When you open the phone app, on the bottom is a playback button. Tap that and it shows the timeline with motion videos. In the computer and NVR is option for live view and playback on the top. Click playback for motion recordings. I don't use NVR, so if you are asking how to access SD cards with the NVR, I don't know about that.
I don't have the doorbell yet, but here's some instructions on Reolink support page that may help. Are you using your existing doorbell transformer? Does it have enough power to run the Reolink doorbell? Check the specs. There's more than one method to connect it and have the wifi chime work. One method uses the included jumper wires to put on an existing chime. Good luck.https://support.reolink.com/hc/en-us/articles/10313334138265-Install-Reolink-Video-Doorbell-to-Existing-Doorbell-Wiring
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