Best posts made by Reolink Fiona

@daniel-cavnicar_170162980442347
We have a plan to set the feature to reorder the left menu. It will come soon. Stay tuned！

@jens_551641628086464 That means that the cameras have bound with the Cloud service.

@pdownes2001_384636162646205
Thank you for your feedback. I have recorded down your suggestion and forwarded to the product team to seek possibilities.

@liam_93721152131241
Client 8.5.2 is mainly to solve some known issues.

• High CPU consumption on some Mac devices.
• Fail to view the download button when the scale and layout are set to larger than 150%.
• Other known issues.

@philippe What's your camera model? If your camera is non-battery, you can try to update your firmware to the latest version. There is a new feature, push interval, in the camera with new firmware. You can set up the interval to get the push. You can download the firmware here, Download Center – Reolink.

@cyris_402558618714273
Thank you so much for your sharing! Very good tips.

@pdownes2001_384636162646205 @John_350143387672724
Client version 8.5.2 has fixed the problem of the issue. You can download it at the following link. If it can work or not, you can let me know. Thank you so much!

Windows:
https://home-cdn.reolink.us/files/client/electron-release/Reolink%20Setup%208.5.2.exe

MAC:
https://home-cdn.reolink.us/files/client/electron-release/Reolink-8.5.2.dmg

@tdphomestx_566533632733719
It doesn't have the Cloud schedule setting currently. I will tell your request to the product team to seek possibilities.

@yabbux_531973891141842 Yes, the recording is independent. It can record to the computer, FTP and SD card at the same time.

@pdownes2001_384636162646205
Glad to hear that.

@mr-robertotaylor_242785423831229
Thank you for your reply. You can check if you have set up the email notification in your profile settings.

For your question, I would like to explain this. The schedule can only be set to alarm or continuous recording. If you set it to continuous recording, it will only record the continuous recording without the alarm shown on the timeframe. If you want to get the alarm video, you may need to set up the alarm recording. Then you will see the alarm shown on the timeframe. Hope this helps.

@clark_463039665144015 Thank you for the feedback.

I have consulted the R & D team that this function is just for a specific model, which hasn't been released. You can ignore this option for your camera now.

Can't believe 2022 is here!

For Reolink, it gonna be a new year full of upgrades and new products. Who's excited?!

Wish all Reolinkers a great new year and we just can't wait to start the new journey with you!

Hi, y'all!

Thank you so much for your engagement in the #keentoexplore event! Your insight is meaningful to us.

Time for the Winners, hooray! 

We have randomly selected 3 winners from the comments! Congratulations! 
Andi Stoia
Donnie Ball 
franckk119

Your Prize is KEEN Ranger PT +Solar Panel.

We will contact the winners within 2 days. Don't forget to check the Chat/email!

@crimp-on_62210811129 @decessus_524467718578367
Previously the default stream mode is balanced for the single-camera view in the Client. In Client v.8.7.2, we have changed the default live view to save the stream mode you set. You can download the Client v8.7.2 and know more about the update from this article, https://community.reolink.com/topic/3267/client-v8-7-2-update-changed-to-save-the-stream-mode-setting.

Hi all!

Spring Is Here! Enjoy Pleasant Life with Warm Protection.

Check out the spring sale hot deals! https://bit.ly/3Li3Ob3

Thank you so much for the detailed review!

@t-maciek_382830390239374 Thank you for your feedback. I will forward your request to our product team to seek possibilities.

@pdownes2001_384636162646205 Thank you for your test! You have given us very good feedback.

Recently, many users report that after upgrading their Reolink AI cameras with the latest firmware v.3.1.0764/v.3.1.0804, they are unable to log in via Web Browser(HTTP, HTTPS) or connect to third-party software(using RTSP, RTMP, ONVIF) like Blue Iris, Synology, or others.

(Learn more about the new AI firmware from this article, https://bit.ly/3NnI9Qj.)

Usually, the connection failure is not caused by a problem with the new firmware. It is because the network ports are default disabled in the new firmware. If you would like to use the network ports, please follow the below steps to enable them.

 
How to enable the network ports(RTSP, RTMP, ONVIF, HTTP, HTTPS)

Go to Camera settings>>Network settings>>Advanced>>Port Settings

Please enable the ports you need and remember to save!

Now, you can check if you can connect successfully.

This update for the port settings is to ensure the safety of the network access. You can decide whether to enable the ports according to your need.

If you have enabled the ports but still can’t log in via Web Browser or connect to the third-party software, please submit a request here, Submit a request – Reolink Support. Our technical staff will have a further check for you.