Posts made by Reolink Fiona

@martin-kistell_73972976554167 Hi, have you upgraded the firmware of RLC-823A to tracking beta 4.0? This firmware will support these new auto-tracking functions in client.

@joseph-chircop_497308027822318 We have a plan to add instructions together with APK files in future App version updates. Stay tuned.

Hi all,

The new Client v8.8.4 has been uploaded. You can download the new Client in our Download Center via this link: https://bit.ly/3DAYQ7H
 
What's New:
1. Added Horizontal Tracking Range: You can set up the left/right limit to define the horizontal range of the auto-tracking. We also added a display of the position when adjusting the left/right limit. (Available for all cameras that support auto-tracking.)


2. Added Auto-tracking Schedule. (Available for all cameras that support auto-tracking.)


3. Added Time to Stop Tracking: You can set the time setting to stop tracking after the tracking object stops/disappears. (Available for all cameras that support auto-tracking.)


4. Added intelligent Audio Noise Reduction function: Audio Noise Reduction can help reduce the noise in tracking and the surrounding environment and improve the two-way audio experience. (TrackMix Only)


5. Dual-view camera series adaptation: when your camera is connected to NVR, you can now view and switch the stream for the telephoto lens (tracking view) by right-clicking your mouse. (TrackMix/RLC-81MA)

 
6. Added Pre-Alarm Sound: the camera will have a small sound (smaller than the normal alert sound) before the normal alarm, which can also have a deterrent effect. (Only battery-powered cameras support the Pre-Alarm Sound feature）


7. Support more languages: Spanish, Greek, and Traditional Chinese.
 
Improvements:
1. You can switch stream types in the Playback interface based on the camera or channel.


2. Pet detection is set to default enabled. Removed Beta switch for Pet detection and added the explanation of this feature.


3. Regulated the input restrictions of special characters in email addresses, passwords, domain names, etc.
4. You can download a group of videos instead of one composite video when a time-lapse video task file is more than 2G.
5. Optimized Client Settings like Port Settings's UI.
6. Added a retry option after failing to connect the camera.
7. Modified the transparency of the no-alarm zones.
8. Supported manually closing the PTZ in the PTZ Monitor Point, Preset, and Patrol.
9. Default speed and dwell time of Patrol changed to 32s and 10s.
10. Devices manually added by the user will be displayed at the top of the device list and automatically scroll to the top of the list when added.
 
Fixed:
1. The AI alarm events were removed in the cameras that do not support the AI detection in the Night Mode.
2. Fixed the problem that TrackMix channel's background picture of the covered area taken by telephoto lens may be incorrectly displayed as the wide-angle picture in NVR;
3. Fixed the problem that the preview and playback of doorbell channel in the NVR are not fixed or stretched;
4. Fixed the problem that the playback control bar does not display the visitor type after the doorbell channel of the NVR is dragged into the playback;
5. Fixed the problem that the position will be changed after updating the PTZ Monitor Point;
6. Fixed the problem that the long file name of the firmware upgrade package would cause the failed upgrade.
7. Fixed the problem that the device network setting may display the wrong WiFi type when there are 2.4G and 5G WiFi with the same name.
8. Fixed other known bugs.

Hiya, all

Smart video doorbell and RLC-1224A are now back in stock. The pre-order is open again!
 
Video Doorbell! Get a 2K 180° wide and clear view doorbell to guard your home!
 
Pre-order link:
PoE: https://bit.ly/3HMHcjO
WiFi: https://bit.ly/3l1fyqB
What:

• 2K+ (5MP) HD Video
• Wide-angle View: 180°Diagonal
• Person Detection
• Works with Reolink NVRs

RLC-1224A! Boasting 12MP ultra HD and the powerful spotlight, RLC-1224A can offer you a clear color image in day or night mode.
 
Pre-order via: https://bit.ly/3Jx2qn3
What:

• 12MP Ultra HD
• Person/Vehicle/Pet Detection
• Two-Way Audio
• Power over Ethernet

For customers in other areas, please stay tuned. Thanks!

Hi, there. Sorry for the inconvenience caused. Our support team has contacted you and discussed with you about the reason why Lumus failed to record this event.

It is might be the slight temperature difference in this event that happened quickly so Lumus failed to trigger the PIR sensor. Please observe the cameras for some more time. We will be responsible for it if there is indeed some problem. Please don't worry about it. You could pay attention to your email box.

Thanks for your feedback. We have noticed your strong need and are trying to add more features including this one for the Doorbell camera.

Our engineers are working on the new firmware now. Please stay tuned. 

@meteone_635033864044546 Right.

Hi, there. Is there any problem with the original ones? If so, you can email our support team to ask for Keen Ranger's accessories for free.

@taz_651706899042369 Sorry that you can only see the live view of the camera via Alexa now.

Our engineers are working on the new firmware. After the new firmware is issued, more features like call notification, two-way communication will be supported by the doorbell on Alexa. Stay tuned!

Hi, thanks for your suggestion. We'd like to forward it to our senior engineer for future improvement.

Please feel free to let us know for any further suggestions.

Our engineering is reviewing the feasibility of implementing this idea. Thank you sincerely for sharing your thoughts

Hi, there. RLC-1212A has arrived at our US/EU warehouse. And RLC-1224A will come soon.

Sorry that the firmware of the RLC-1210A will not continue to be updated. You can consider other more powerful 12MP cameras.

@neverbob_211767671742603 Hi, the price changed because the cost of cloud storage increased. We can not afford to offer users low costing cloud services anymore. However, we will release a local storage device as a cloud alternative in 2023. Please stay tuned.

@user_627316712620034_627316712620034 No specific time yet. We will let you know if there is any news. Please wait patiently.

@canis-mason Hi, there. Similar to the Trackmix series. The resolution of its wide-angle lens is 3840x2160(8Megapixels) while the tracking lens's is 2304 x 1296(3Megapixels).

Hey guys,

Introducing Reolink TrackMix LTE, another powerful & smart 4G camera for off-grid sheds, cabins, and tiny homes. With this cam, you will be able to monitor your remote properties from afar even without a power supply or Wi-Fi network.

Preorder via:https://bit.ly/3XIxO6C
 
What:

• Dual-Lens 4G PTZ Camera with Auto-Zoom Tracking
• Wide-Angle & Telephoto Lenses
• 2K 4MP Quad HD
• 4G LTE Network
• Battery or Solar Powered 

Hey Reolinkers,
You have already learned about some of our new products at CES. Today we will share Product Roadmap for 2023 (Q1) with you.

Product Roadmap:
1. PoE E1 Outdoor
8MP+AI Detection+355°Pan & 55°Tilt+3X Optical Zoom+Auto-tracking
We heard your voice about the one cable wired E1 outdoor. No need to use the PoE splitter again. Here comes a PoE version of E1 outdoor with 4K resolution!

2. RLC-81MA
8MP+Dual-lens+FOV 108°+AI Detection+Color Night Vision
Many users want to take care of more uncovered areas with their bullet cameras but do not want to lose control of the key area. This inspires us: why not make a bullet-type camera with dual lenses?
Haven't you known other specs of the RLC-81MA before? Click this link to learn more:Day 3 CES &Reolinker's Week - New Products Intro 2 | PoE Dual-lens Bullet Type Camera RLC-81MA | Reolink Community

3. RLC-830A
8MP+Pan 355°& Tilt 90°+Auto-tracking+AI Detection+Color Night Vision
It looks like Trackmix, RLC-830A is a PoE PT camera with one 4.00mm lens and supports auto-tracking. You can have this camera at a budget-friendly price.

4. Fisheye Camera (PoE & Wi-Fi version)
6MP+360° All-Round View+AI Detection+2-Way Audio
This fisheye 360° indoor camera will have both PoE and Wi-Fi versions. It is small compared to our other product, making it a useful tool if discreet surveillance is preferred over the apparent deterrent that bullet cameras can provide.
Check out for more details: Day 3 CES & Reolinker’s Week - New Products Intro 1 |PoE &WiFi Wired 360° Fisheye Indoor Camera | Reolink Community

5. Argus PT 8MP
8MP+Color Night Vision+Pan 355°& Tilt 140°+Battery/Solar Powered
Our first 8MP battery-powered camera Argus PT will be available soon! We added spotlights in this version so that the Argus PT 8MP can provide a clear and vivid vision at night.
More details:Day 3 CES & Reolinker's Week - New Products Intro 3 | Battery-Powered Cameras - Dual lens Argus Track & Argus PT 8MP Reolinker's Week | Reolink Community

6. TrackMix LTE Plus+Solar Panle Plus
4G LTE+24h Recording+Built-in Heater+Dual-lens+Pan&Tilt+6X Hybrid Zoom
With the increasing need for a 24/7 continuous recording battery-powered camera, we made TrackMix LTE Plus. It is a 4G wireless camera with a large-capacity battery and a super-powerful solar panel.

Note: We may change the plan or some specifications. The appearance of the products in the picture is not the final version.


We will have six new products in Q1 2023. Which one are you most looking forward to?

Let me know what you think.

Hey guys!
As I mentioned before, this camera will be available soon! Here it comes!
 
Pre-order via:https://bit.ly/3w6KE2f
 
What's RLC-81MA?

• RLC-81MA is a PoE camera with a dual-lens array for a slightly different purpose. The 2.8mm wide-angle lens provides wider viewing angles, and the 8mm telephoto lens is dedicated to zooming into the central subject.

 
Key features & Spec:

• Resolution: 4K/8MP High Resolution 3840X2160(8Megapixels)@20fps
• Image Sensor: 1/2.7"
• Dual-lens:
• Wide-angle lens: f = 2.8 mm, F = 1.6
• Telephoto lens: f = 8 mm, F = 1.6
• Field of View:
• Wide-angle lens: 108.8(H),57.6(V),132.2(D)
• Telephoto lens: 42.9(H),24.9(V),48.4(D)
• Smart Detection: Human/Vehicle/Pet
• Infrared Night Vision: 15 Meters(2PCS/mil/850nm)
• Color Night Vision: with the help of an external spotlight around the camera, you can get full-colour video at night.
• Two-way audio: built-in microphone and speaker
• Multiple Recording Options: NVR & Mirco SD Card(up to 256GB)

 
Thanks

Updated on January 14th:
The doorbell is on the way to our EU/US warehouses. Estimated time to arrive is early March. Please wait patiently. The WiFi version may arrive sooner.

Hey, guys

This is a look back at some of Reolink's new products at CES 2023.
Tell me which one you have decided to go for?