Posts made by Reolink Fiona

Hi there, our tech would like to further check this issue. Please kindly report this issue and keep in contact with them.

Hi, there. It could be that the 6.00mm RLC-810A is out of stock in warehouses that can ship to your area.
You can consider other models like RLC-811A(2.7-13.5mm lens) or Trackmix PoE(f=2.8mm@F=1.6，f=8mm@F=1.6 lens).

Yes. It will arrive at our EU warehouse in around the early February.

Hi, there. I have started a chat with you and sent you the former push sound. Please kindly check.

Hi y'all

Happy New Year! New products have been packed and are heading to the #ReolinkCES exhibition. What new products will we deliver at CES 2023? 

Have a guess now:http://bit.ly/3VHF0Oz

Details:

• How to enter: Select a set of characteristics of one of the new products you think Reolink will show at CES 2023. 
• Valid till: Jan.2rd–Jan.4th, 2023 (Las Vegas time)
• Winners & prizes: a. 5% off sitewide coupon; b. We will randomly select 10 winners with correct answers to get the opportunity to test our new product.
• Winner announcement: Jan.09th

Are you ready to meet us at CES 2023? Feel free to share anything!

Hi there, our tech would like to further check this issue. You can try to submit a request here, Submit a request – https://support.reolink.com/hc/en-us/requests/new. Our support team will reply to your email within 24 hours.

Hi, there. RLC-410W does not support cloud service currently so you can not add subscribe it in cloud. You can refer to this article to check Reolink devices that support Cloud: Which Models/Countries or Regions Support the Cloud Service? – Reolink Support

Hi, @james_36491089410, sorry for the inconvenience caused to you. Could you please report this issue to the support team via this link:https://support.reolink.com?

Our support team will help you check it soon. Thanks.

Hi, there. You can still scan for new cameras. As for modifying IPs etc, it is still under evaluation. l have also forwarded your strong demand to our tech team. Stay tuned.

@tijundonghua60_514462981599416 Ok, can we have your ticket number? We need more details. Thanks.

Thanks @joseph-chircop_497308027822318. We will keep working on providing more user-friendly products and further improving our support. Thanks for your kindness and contribution to this community!

Good luck, good health, good cheer. I wish you a happy New Year.

We will run the second reolinker's week event. Come and have fun!

Hi all,
In 2022, we released a list of new products. We have had many remarkable moments this year. Thanks for all of your accompany and support.

New Explorations – More than Security Products

• 2022/06 KEEN Ranger PT: 4G trail camera with Camo and invisible IR.
• 2022/08 Reolink Video Doorbell: first video doorbell
• 2022/09 Reolink Floodlight: the first IoT device from us.

A Better Technology – Dual Lens, Redefining Security

• 2022/08 Duo 2 series: upgraded 180° panorama.
• 2022/09 TrackMix series: dual-lens cams with auto zoom tracking.

We will keep working on providing you with more user and budget-friendly products and further improve our support.

Thanks.

What to Explore in Our Booth
Dual-lens cameras, all-in-one systems, and products unreleased...
Cutting-edge features: 180° panorama, auto tracking, 12MP, smart detection...
Versatile products: cameras, NVRs, doorbells, alarms...

Stay tuned to announcements in our community and we will show you the latest news about CES and our new products.

Know more via http://bit.ly/3uWVRBK 

Hi RLC-823A 16X users,
 
The new firmware for RLC-823A 16X(v3.1.0.1646_22122622) is available on our download center now. Download it via this link:https://bit.ly/3Gu8Bqn
 
What’s New:
1. Added Auto tracking feature.


2. Added 3D Zoom feature: Drop a box, and the camera will automatically zoom to that zone.
Web Client only(App&Client will support in later version)


3. Added New Frame Rate Mode: improve smearing issue under night vision.


4. Optimized PT control.
5. Optimized the image effect and solved the problem of color difference in some scenes.
6. Optimized AF focusing.
7. Fixed bugs.
 
Please kindly comment here if there is any problem. Thanks!

@reocam_448003255267488 Right! You got what l mean.

@joseph-chircop_497308027822318 Hi, a list more detailed than Note & What's New?

Hi, there. You can refer to this article and try to download the timelapse video first: How to Download Time Lapse Captures via Reolink App – Reolink Support

Please conatct us again or attach a photo here if there is still "failed page".

Hi, there. RLC-510A owns all the functions that RLC-410-5MP has, including
1.Power over Ethernet
2.100ft Night Vision
3.Audio Recording
4.Smarthome
5.Motion-triggered recording (default); scheduled recording; 24/7 recording

Besides, RLC-510A supports 256GB SD card and Person/vehicle/motion detection while RLC-410-5MP only supports motion detection.