Best posts made by Reolink Lorenz

@matt-bruman_695767958503581 Hi Matt, thank you for the feedback. May I know if you are accessing the camera via the default admin account or other admin assigned by the default one?

@ptiroutier68_465655455441100 Patricia, vous pouvez désactiver le projecteur la nuit pour que les chiens n'aient plus peur. Voici le chemin pour désactiver le spot de nuit sur l'application du téléphone : Paramètres->Audio et Lmière->Projecteur LED->Mode Nuit->Fermer.

@gary-d_344027431432324 Thank you for the feedback, Gary. We have not enabled the auto-upgrade for the desktop app now. The only way to upgrade is to download the latest version from our site, https://reolink.com/us/software-and-manual/.

We are planning to allow auto-upgrade in a future version update. Stay tuned for further news!

@user_723824365998236_723824365998236 Thank you for the suggestion. We will consider and see if we can make this happen with a future update.

@mail_490016591929474 Hello Marcus, there is a slight difference in the chips between the hardware ver. IPC_515SD6 and the IPC_515BSD6. However, all of their features and functions are the same.

You may find the firmware for your camera in Download Center, https://reolink.com/download-center/. Click on WiFi Security Cameras, scroll down to find E1 Zoom, and click on Firmware.

Next, click on the down arrow button and choose the second v3.0.0.716 on the list. You will find the latest firmware for your camera with hardware IPC_515BSD6. Hope this helps.

Ready to beef up your home security? Looking for some good security cameras as holiday gifts for family and friends?



Score the best security camera deals & save up to 40% on our Black Friday 2021 sale now!

https://reolink.com/flash-sale/

If you can't decide which camera to buy, leave a comment below and we are here to help!

@schonuf Hi there, thank you for the suggestion. We will forward it to our team and see if it is possible to enable the talk feature for standard users with future updates.

Also, you may add some admins with limited administrative actions to use the talk feature. You may click here to learn more about the differences between the default admin and admins with limited actions, https://support.reolink.com/hc/en-us/articles/900000793086-Introduction-for-User-Account-Types-of-Reolink-Cameras

Hope this helps.

@bocephus_371391602962608 Hello there, we are very sorry for the inconvenience caused.

Our team has offered you two solutions, one to send you an adapter from another warehouse but it may take 10 to 15 business, the other is to compensate your cost to buy a DC 5V/2A power adapter on your own.

If you prefer to get a free adapter from us, we will send one to you immediately and you may need to wait to get it. Let us know if you need anything.

@chris_pinnington_370159556653236 Hi Chris, we are planning to release a WiFi doorbell, which will work with our NVRs, in the first quarter of next year. If there are any updates, we will definitely let you know. Stay tuned!

A fantastic all-around security camera with 4K images, pan-tilt-zoom, smart detection, two-way audio, and many nice-to-have features.



Take Reolink RLC-823A home now (available in the US only).
https://reolink.com/product/rlc-823a/

Ps. It is coming soon to other countries & regions.

@blakegray2017_448193416921267 Hi there, thank you for the suggestion. We will see if it is possible to sell the stickers as accessories in the future.

If you are in the US, you may take a look at the surveillance sign as well.
https://store.reolink.com/accessories/#surveillance-sign

@neil-schulz_334083060215936 Hi Neil, we offer several black camera models. You may click the links below and find the black versions by clicking the Add to Cart button.

Argus Eco, https://reolink.com/product/argus-eco/

RLC-510A, https://reolink.com/product/rlc-510a/

RLC-410W, https://reolink.com/product/rlc-410w/

E1 Pro, https://reolink.com/product/e1-pro/

We are planning to release more black cameras in the future. Let us know which camera model you want to have in black.

In this post, we will release the latest shipping news of the Reolink Duo dual-lens camera series preorders.

Here is the latest shipping news:

2021/12/14
We sincerely apologize for the delayed delivery of the pre-ordered Reolink Duo. But all the pre-orders of Reolink Duo have been shipped to our global warehouses now!

We're sorry for any inconvenience caused and offer a free 32GB SD card (shipped with the camera) for each delayed order. Thanks a lot for your kind understanding and patience!







2021/11/12
All pre-ordered Reolink Duo PoE cameras are now on their way, by ship or by air, to warehouses around the world!
US: 3500 PoE cams
DE: 1800 PoE cams
UK: 980 PoE cams
AU: 620 PoE cams
CA: 550 PoE cams
HK: 380 PoE cams




We're very sorry that some pre-orders may fail to be delivered before Nov. 30, 2021.

The good news is that all pre-ordered Reolink Duo WiFi cameras have been shipped to our global warehouses now! We will deliver your orders as soon as possible. Sorry again for any inconvenience caused. Thanks a lot for your kind understanding and patience!


2021/10/28
A total of 1002 dual-lens cameras, including 794 PoE and 208 WiFi ones, is now on the way to warehouses in the US, Europe, UK, and other countries by air.
US: 448 PoE cams & 71 WiFi ones
DE: 260 PoE cams & 110 WiFi ones
UK: 42 PoE cams & 7 WiFi ones
HK: 44 PoE cams & 20 WiFi ones




2021/9/30
We've sent out the first batch of Reolink Duo PoE/WiFi cameras by air.
US: 27 WiFi cameras
AU: 99 PoE cameras & 36 WiFi ones
CA: 99 PoE cameras & 36 WiFi ones

@vodkan_410792752525441 Hi there, we would like offer you a customized beta firmware to lock the camera on 3G only. You may contact me via message and I will share more info with you later.

@dmnts_607020938899517 Thank you for the suggestion and we will see if this feature can be added to our cameras and software in the future.

@tazzy_423116622815407 There is not very much info we can give now. At the moment, we are still "struggling" with the name and features of the first trail camera (lol).

But it shall be available in late April this year.

@myreolink_533265780207845 Thank you for reaching out. You are correct that the RLN8 NVR is limited to 8 channels for recording and by adding another PoE camera, you have fully used all the channels.

And you don't need to connect another PoE camera directly to your NVR. As long as the camera is connected to the same LAN, it will get an IP from your home's subnet. Hope this helps.

@gpborges_691254708244639 Thank you for the suggestion. We will add a distinguishable sound to visitor notifications when someone pushes the doorbell button and this new feature will be released within a month. Speaking of video call, our team is still seeking the best solution. Stay tuned for the updates.

@snuuuz_491893022724241 Thank you for the suggestion, snuuuz. We are sorry that we may not make this feature on this doorbell.

@ccmchurch_500522135650508 Thank you for sharing your opinion with us and I will definitely forward your ideas to our team.

In terms of the patrol speed settings, it is currently not available in the mobile app. We will see if it is possible to add it to the phone app in a future update.