• I have noticed cameras (RLC-422) on the firmware build 16041904 or later are sending different email formats than older builds like 15082000. When the email is opened on my iPhone it is downloaded as plain text instead of HTML sometimes, not every time though. I am guessing Apples email client is fl
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  • Just learned that there's a new camera coming out but.. sold out??
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  • What is the maximum size SD card that can be placed into the RLC-411S and RLC-410S cameras?

  • Hello, I just bought the Reolink RLK8-410B4 NVR Kit with 4 cameras and I have the following issue: After connecting the NVR to my TV, the mouse to the NVR, one camera to the NVR through Ethernet, the NVR to my router (an Apple Time Capsule 4th gen connected to my modem) and followed step by step th
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  • Does the RLK4-210WB4 have a zoom feature and if so how do I access it. Nothing in instructions
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  • Hi staff, I have a Reolink RLC-411. I need to upload on FTP 1 snapshot every 5 minutes. (it's a timelapse camera) I dont find this setting. By default the cam send a snapshot for hours. Thanks
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  • I've just been trying to solve a problem with the cruise path posted in another thread. I've updated to the latest firmware on the camera (1168-16070808) and I've also updated to the latest client software version. I've now found that the cruise path setting no longer works at all. On manual initia
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  • I have two WiFi cameras now with no DVR. I would like to add a NVR to my system with an additional two POE cameras. All cameras will be connected to the same network. Can I buy a single Reolink DVR that will be able to record video from both types of cameras?
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  • The whole User ID vs. email vs. Register account name thing is a bit confusing, as is the number of password locations ... My ccount vs. Cams vs. Mobile app. RLC-410WS (qty 3) Where do I set a User name vs. email address - is admin the standard default? Cam worked great when connected to the

  • Any diagrams or description on how to use the Waterproof Lid that comes with the cameras? I would like to use this for a few of my devices, but it looks like it requires one to crimp their own cable after inserting it into the plastic lid; not able to use the provided cables. Just making sure I'm no
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  • Has anyone else noticed (with the 410ws and 411ws) that motion detection is much more sensitive and seemlingly erratic at night? I have my camera set to 30 and based on previous emails with support here is how motion detection works: ==================================== There are 1-50 levels to be
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  • I just received in the mail my bundle of 8 Reolink POE 410 cameras and a 16port NVR. However, none of the cameras have QR codes on them. Am I missing something here? I do not see any in the packages and the product lists this as a feature to easy add cameras to your devices. Should these have come w
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  • I have 3 cameras logging motion detection events via FTP. They all identify themselves as camera "01" on the file name. How can I configure different prefixes for the file names in the FTP uploads?
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  • When rebooting the NVR, like when it auto reboots every Sunday at 2am, some settings get reset. I have alarms set to send email with picture attached when there is motion detected and this setting gets disabled after a reboot. Actually all the send email settings get disabled under the "alarm" tab a

  • I have an immediate need to replace 2 indoor cameras. The C1 seems like the perfect option but it doesn't seem to be available anywhere I can find. When will it be shipping? Thanks

  • NVR has been set to DHCP. Local LAN connection is fine, but as soon as switch to remote connection, connection fail (login fail)in main screen. I have followed same process as manual. Don't know what to do next. Thanks
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  • I tried configuring email snapshots. I get the test email, but not the snapshot emails. Is this feature broken?

  • Hello. I'm new to the group, but have 13 410s, Two PTZ, and one 410WS on my home system. First, I absolutely LOVE these cameras. They are the best I've ever seen, heard about, worked with, etc. My question concerns the PTZ models, the 423. I've created several points of interest, preset points. Howe
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  • Can the new C1 camera be powered by POE? I cannot see where it says on your website.
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  • I just purchased the Reolink RCL-410WS WiFi IP camera. I'm having issues with the microphone audio. I have the "Record Audio" check box checked in the Encoding option for both the Clear and Fluent streams. I do hear audio but is sounds like a train making a "put, put, put" sound. Any help you can gi
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