• We have purchased the RLK4-210WB4 kit and cannot connect to the ip cameras included in the kit via the IE browser .. is the camera different then the one purchased separately? We have hard factory reset.. the software (app) finds the camera fine.. we have tried even putting the port id after the url
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  • Hi Guys, new to the forum. I just purchased a new reolink rlc-410ws. I have it setup and my sons bike was stolen last night. I checked the camera and for some reason I only have recordings for the day of the 4th not the night of the 3rd. In the software it says "search complete" and there is no rec

  • Hi all, I've been setting up and testing some Reolink cams on the Hikvision NVR. Everything actually works quite well with one exception thatI'm stuck on. The 423 ptz model has presets which once loaded onto the camera via the Reolink software can be called by the NVR software. They work fine and
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  • I have just purchased a 423 and am having trouble setting up a new password. It is the default blank. I have gone through the manual and all the menu options under 'Device settings' but find no help. Is there a way to reset it without rebooting the devise. I have set up a static IP address and other

  • I can not connect my RLC-411WS to my RLK4-210WB4. When I go to my device list the camera is in the list with an IP address from the NVR. I assign the camera a channel and click apply and the status shows Connect failed. Help. IMAG16331.jpg

  • I recently installed the ReoLink, but my challenge is to be able to turn on the recording mode at will. When I leave the house, I want it to start watching for motion. My thought is to get a Levitron appliance switch that I can control from Wink, then have a "robot" that I can click on to turn on th
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  • What is the maximum resolution the camera 410ws can captured to view locally. Can't see the different when switching from 720 and 1080
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  • I have the RLK8-410B2D2 POE NVR Kit. I set an admin password today, and now I cannot log back into my NVR. I am sure I'm entering the password that I entered twice when I set it up. I attempted to reset the password using Method 2 described here https://reolink.com/faq/reset-password-of-your-nvr/,

  • I have 8 ch annel PoE HD NVR 7ea RLC 410 and 1ea 411 Im trying to get license plates I get the during the day but not at night any help would be appreciate just trying to get the most for my system
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  • Hello, I've bought on amazon an RLC-411S, but I notice that at night the recordings have low fps. Is there a way to improve this, since it's really important the recordings at night. PS: I also realized that I can't reproduce the h264 on the windows software. It never plays the recorded files.
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  • Why can I not specify the correct DST dates? November 6, 2016 and March 12, 2017.
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  • I finally ordered my RLC 423. Please help on determining proper power option. The wire run is under the eaves of the roof (dry area out of weather), about 45 feet long to both house ac power and an Ethernet switch, (then to a Synology sever). Wire will be Cat6. Switch is a Netgear, but not with AT c

  • I'm newer to the product, but loving it. I did have a question that I'm sure you all have either faced or will face in the future. When a new firmware is released for both cameras and NVR, do you lose all existing configuration settings unless you "Export" and "Import" after the firmware update is
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  • I'm looking at installing a RLC-410WS to monitor the back of our property using the motion detection feature. If I decide to install a complete system in the future it would be POE, would it be possible to attack this camera to a POE system that included a NVR in the future? I don't have the money t
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  • Please suggest how to fix it. The firmware is up to date. Or can I manually switch off the motor, is it possible?
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  • Just a quick question. Background: I have setup a Reolink camera system consisting of 10 POE cameras and a single 16-port POE NVR. Eight of the ten cameras are IP based (not directly connected to the NVR but attached to POE switch) and two are directly connected to the NVR getting a private IP (172
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  • I got two of these and two more on the way but I'm starting to have second thoughts about these cameras. I love them when they work but this is going to be the third time I'll need to climb up to them and bring it down to troubleshoot. It's starting to get annoying, especially since I live in the tr

  • 1) The manual calls for checking the LED with no picture to illustrate. I assume the LED is the small speck at the bottom of the front side of the camera. It is not coming on. 2) Camera is consuming 20mA, so it has some life. 3) I can cause the IR LEDs to illuminate by darkening the receptor. Came
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  • Why is this model no longer available on Amazon?

  • Hello community. I'm setting up a home system, mainly to view outside around my home. My plan is to buy the RLK8-410B4 kit and then add on 4 more cameras, but I'm having trouble picking which cameras to add on. The 411 compaired to the 422 camera look like they serve very different purposes but fro

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