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  • I cannot determine the port my camera is on.. I've checked my wireless router but all I can attain is the IP Address. Neither the camera app nor the PC Client settings show it. The AutoScan for the camera only finds the camera via UID. I need the port number to use my browser for viewing. any advice
    | Aureliano_74135316385
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  • I have set the Recording Schedule for the Camera to record motion and store it on my HDD. I am able to manually record to the HDD. But when I set to live streaming... the camera times out and is logged off after receiving a message that having the camera on will consume battery. How does the schedul
    | Aureliano_74135316385
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  • Hi all, just got 2 of these - all work fine, but want to upgrade the firmware. So, using direct to the device using a browser, it defaults to a filename with an extension of "IPC_51316M", instantly fails if I select the pak file with "file format not recognized" If I use the latest windows app, I
    | Guest
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  • Hello, when accessing the the video feed from the browser after entering the IP, it requests to download a plugin, after doing so and running the DVRWebClient file, the program stops running after clicking yes when allowing the program to make changes to the device. Looking into the problem I could
    | Guest
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  • As of today I can no longer view my Argus 2 camera (I has the Solar panel also) over 3/4G in the Andriod App (Ver 4.5.1.0) it works fine over wifi but fails on 3/4G, I also have 2 C1 pro cameras on the same network which are fine over either wifi or 3/4G, I have just ordered one more Argus 2 with so
    | garry.ellsmore_72576112430
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  • Hello, when accessing the the video feed from the browser after entering the IP, it requests to download a plugin. After doing so and running the DVRWebClient file, the program stops running after clicking yes, when allowing the program to make changes to the device. Looking into the problem I could
    | Guest
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  • Hello, my model is Reolink C1 pro. When I connect camera via wifi (house, office, another country) works perfect. But when I want to connect via 3G/4G connection failed, Cant connect. Please help
    | Guest
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  • Hi All, Just received my Argus 2 and got it installed. I would like to send the PIR notifications to my phone (Samsung Galaxy S8 android 8.0) but can't get it to work. Works fine to send them to my email address but I would prefer notification directly on my phone. I set the App authorizations on a
    | Guest
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  • Hello Its come to my attention that having only one set up for activation zones is not enough. Different times of the day may need different requirements such as at night the zones can get triggers that are fine during the day. Simply using sensitivity does not solve the issue as if you bring down
    | ripdo_73317197038
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  • Hi Got a 422w dome installed it today. While out I'm using my mobile data. When I wish to download I don't need a 5mp video just a med res will do. How can I set it up so I have the choice? Thanks. Dan
    | ripdo_73317197038
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  • Hi, I'm using Reolink Argus with Andriod phone version7.0. Downloaded app version 4.5.1.0 from Play store. Setup has been smooth until the step connecting to router, the camera voiced connection succeeded. But once I clicked next, then it showed connection failed, again and again. Does this happen
    | Guest
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  • This is a camera from the KickStarter, I bought two and already had to exchange one for not completely resetting. I'm about to throw this one in the trash. I had to reset my phone so, of course, I have to reset my cameras. NO MATTER WHAT PASSWORD I SET the app NEVER sees it correctly. This is what
    | Guest
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  • I have two Argus 2 cameras and want to use them with my Synology... When I follow the ReoLink instructions they don't work... and then I see the comment to the effect of (works for all except battery powered cameras like Argus2). I would expect that if you are going to take the time to exclude a pro
    | Guest
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  • Hi, Is there a CGI API that I can use to disable/enable FTP recording as shown in the attached screenshot. I need to set this in my Linux Script. Thanks. ftp.png
    | FongJeng Kum_34673838378
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  • Hi, I am using FTP constant recording to my PC. And I notice one thing, it stores thumbnails along with the MP4. Is there a setting somewhere that I can turn off saving the JPG thumbnails to FTP server? If there is no setting for that, then I would like to suggest to add this feature. Thanks.
    | FongJeng Kum_34673838378
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  • Could someone explain the difference to me between ftp and just having the cameras record? I finally got ftp working, so I have the option of using scheduled ftp or scheduled recordings. Would one put more strain on a network/ require better internet speed? There are 7 cameras set up, 1 is model RLC
    | darccloud92_53223525997
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  • Hi all I’ve brought this up before and was told it was not a feature, but now making it a feature request. I’ve had great luck with voicing issues and feature requests on the forum and then seeing improvements in the software and firmware, so I’m hoping for the same here. All of my NVRs are set t
    | npcarling26_28371092250
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  • Bob, I know this has been asked before but it would be great if you guys would support at least 1 wireless mouse. I have separated my NVR from my router because I do not want anyone to break in my house and take my evidence by stealing the NVR. The issue is with hiding the NVR is it is difficult t
    | accentsoflife_57585815667
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  • Hi all, I'm a new Reolink camera owner and I've a question: can someone tell me the range of preset time on cruise mode? Currently I can set maximum of 30 sec. Thanks at all.
    | Guest
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  • After having changed all the save locations in the app Preferences (Mac v3.4.1.47), I still get a 'Reolink Client' folder created in /Downloads. Please fix.
    | Guest
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