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  • when I move the ethernet cables to different ports, the channels don't move. Can someone tell me how to change the camera channel? I want the cameras in a different order when I open the app. thanks
    | bostick.scott_60877943309
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    5


  • I noticed today my App had updated. The Mark Location feature worked prior to the update. Now once you add one location and name it, you must exit the app and come back in to be able to add and name another one. If you try to add another without restarting it does not prompt for a name.
    | Guest
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  • Hello, Under the Alarm-Motion tab when using the reolink desktop software should I see the options list below? I feel like I did at one time, but now all I see is Sensitivity and Motion Detection. The C1 Pro has been updated to firmware version 2.0.0.889_17083009 and I am running version 7.2.2.12 o
    | tomahawk21_62027190430
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    1


  • I am running the most recent version of the iPhone app on an iPhone X with the latest version of the phone OS. Fairly often when trying to connect to the camera (RLC-410 and RLC-410WS) via the app over a cellular network I will get a "connection failed" notification. My connection path is as follow
    | Guest
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    10


  • Installed 7.2.2.7 after receiving our new RLC-411WS ... This PC Client software is horrific. For the following reasons: My configuration: I have a Laptop, Android Smartphone, and the Camera all on the same home network router, using WiFi. (It is impractical for me to run 100' of Ethernet to direct
    | naughty_pines_60478623002
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    2


  • I am having trouble getting my email to send from the reolink app. I am using a gmail email like it suggests, but no matter what, every test send email fails. Please advise.
    | Guest
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    12


  • Using the Reolink Client Software, I would like to know if it would be possible to save our preferences for screen split and camera assignment to each window. I have two eight channel NVR's on my client, so the software automatically defaults to showing all cameras, but yet I only have six cameras a
    | npcarling26_28371092250
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    2


  • Have you guys thought about offering a Roku or apple Tv App for viewing our cameras? My cameras have been up for 2 weeks and have been working well.
    | accentsoflife_57585815667
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    2


  • Hello, I have the RLC-410S and I am facing some issues, when I live view through the Android App on my Samsung S8+ the image is fine and if someone walks past the camera i can view it smoothly.. However when I try to watch playbacks from the recording on the SD Card it lags really badly, say for
    | Mustafa_50668413937
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    4


  • my set up was working fine, could see both 423 cameras on my monitor all well and good ,but for some reason i cannot open the software on my monitor or my phone app.. i connected both cams to nvr and nvr to router
    | Guest
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    1


  • I am using the Android app on a Samsung Galaxy tab and when viewing the camera the back and multi window buttons stay lit. This is using more battery than it should. Is there a way to not keep these buttons lit while camera feed is ongoing? When in the app but not viewing the camera the buttons turn
    | snaoum_59071895045
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    2


  • I just downloaded the Reolink software for the RLC-410 (7/20/17). The camera does not have an SD card, movies are saved to a Windows computer hard drive. I can operate the camera well, and view a real-time feed. However, the camera is saving the video files as *.mp4 on the hard drive. Where is Trans
    | Guest
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    13


  • Can you bring back the "Push" toggle on the main screen? It's easier to disable the camera notifications rather than going into each camera and accessing the toggle from there. Better yet create an option to define profiles so that I can disable/enable push/email for my various cameras. It would be
    | Guest
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    1


  • I was wondering if I could get some additional assistance with setting up FTP. I read the guide but I'm still can't quite figure out how to get it to work. I have a windows 2012 server that I want to save the recordings to and 8 RLC 410 cameras. For the ftp tab under network advanced do I put the IP
    | darccloud92_53223525997
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    5


  • Even when I set the sensitivity level to its lowest setting, I get constant false positive motion alerts. It's almost useless. Is there any updates coming soon that will have Smart Motion detection. Like the ability to recognize a human work car. When each spec of dust sends me an email it is pointl
    | David_57302039458
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    2


  • I purchased the RLK4 210WB4 and I installed it without a problem. My wife and I downloaddd the app and were able to view all 4 cameras with no problem. Last night we started to get the connection failed when we tried to check our cameras on the app. I have reset the nvr, I have reset the modem, I ha
    | mkochie_56183147693
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    6


  • I have an event that I need to save. No matter what client I use, the footage won't download. My Android app is useless; the MP4's won't play. When using Windows client, I get the footage from 20:00-20:45 and 21:00-22:00. The footage I need is between 20:45-21:00. When I use the NVR's Reolink Client
    | TPauli1176_57127898942
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    4


  • When I run the Reolink client for Windows, it's very stable while running in an active session. However, if the PC goes into sleep mode, upon re-awakening, the client will soon crash (within 5 minutes or less), recordings to the local drive (not the DVR itself) will cease, and the software has to be
    | Guest
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    11


  • I have an issue where we have pre record checked on our system, but it seems everything gets recorded mid action - I would prefer to have this recording start at least 5-10 seconds earlier than it already does, but there is no setting that lets me do that. Anyone know how?
    | Guest
    0
    4


  • I installed the Reolink Android app on my android box which is connected to a 720p TV. The problem is that when I switch to the live view, the bottom part of the picture is cropped out. Additionally, the controls at the bottom of the screen do not appear, because they are outside of the view. Conse
    | Guest
    0
    4

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