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  • Sine I upgraded both my RLC-422’s to: IPC_3816M.476_16111705.ov4689.4MP.AF.REOLINK_RLC-422 The stream type in Encode is stuck on Fluent, Q720p what ever I change the settings to and save it reverts back on both cameras. See screenshot Please advise. DG Screen-Shot-2016-12-10-at-07.49.20.pn
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  • I have today ohne cam testet Art work, but i became no connection. At Work I have at the WPA2 Password the sign "-" and It doesn't work at home and in Garden the password are only words and numbers and there work the Camera. Is this normal?
    | der.kohli_43923489157
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  • Suggestions for the app - allow a way to configure the audio notification on push notifications for motion alerts - fix the spelling of "alart" :) - is saving a captured clip (captured onto the camera'a local SD card) supported? I've not figured out how to do this if so. If not, please add.
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  • I have a RLC-410S (running version 2.0.0.889_17080802) that is set to record to SD card on motion trigger - last night I had a few events captured, and I was able to view them today via the iPhone app (ver 3.3.0.126). However, now after viewing them the events no longer appear on the iPhone app, nor
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  • Hi, Can RLC-410 and RLC-410S IPC support H.265 codec in the next firmware?
    | FongJeng Kum_34673838378
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  • Hi Reolink Team, With IOS 9.1 I have a problem. If I became a Push notification, and go to the app, came in the app a extra Push window..... If I go to "Ansehen" my phone don't work anymore. I must make a soft reset. If I go to "Abbrechen" sometimes it work, some times it hang also up. That'
    | der.kohli_43923489157
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  • Hello, I have 2 RLC-411WS which i am using via blue iris (honestly because using browser and even reolink software is terrible (both keep dropping the video feed and desktop software keeps crashing)) Few days ago i was able to use the optical zoom function via blue iris but simply moving the mouse
    | vick sarkis_47052250504
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  • I did not know that this was primarily a phone thing. I don't own a (cell)phone nor will I. I found a Windows client on this site but it asks me to setup on phone. What the heck? Also, Why does it appear that the receiving device and the camera needs to be on the same network? I am sure it really is
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  • Hello, I have 2 RLC-411WS cameras and im trying to use your desktop client to view them. question when clicking on the play button i cannot select the clear mode its grayed out , only balanced fluent and auto are selectable. am i missing something? i want to view the cameras at the highest quality
    | vick sarkis_47052250504
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  • Hi - I have trouble at night with bugs, spiders or even fog setting off my motion detection. So I wake up in the morning and have 30 or 40 notifications on my phone from it. Any suggestions on how to fix this? OR can you release a firmware update that has "human detection" instead of detecting eve
    | dljustice88_12964438366
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  • Hi there, We recently started using a C2 as a baby monitor cam that will grow with our little girl and become something we can explore with. Nice came and straightforward software. What I am curious of is if the audio from the camera can be set to run continuous even when the phone screen turns off
    | Guest
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  • My camera RLC-411WS will fail to reconnect to my wifi network. This has happened 3 times now. I end up having to take down the camera (from outside under my roof overhang) and plug into my router via Ethernet cable. Then it connects again. I put it back outside and after about 10 days or so it will
    | Guest
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  • Hi, I would like to see the REOLINK Client to keep my Android screen to stay ON while it's still open. Currently, it will turn off the screen after the idle timeis up, that I set in the Android Display Settings.
    | FongJeng Kum_34673838378
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  • I have 4 cameras set up at my house, and I currently have a no-ip address, I am able to view 1 camera remotely, but that's it. Have you developed the software to add more cameras to view remotely, or are we still only able to view 1.
    | scootr410_14814177755
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  • Hi, I can't seem to find an iPad version of the reolink app. Is there one, or will there be? (I was able to eventually install the iPhone version onto the iPad but it's not a great experience...) Thanks Joseph
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  • Hi, I noticed that both my camera are reported with the same Input Channel No. Selection_024.png Selection_025.png
    | FongJeng Kum_34673838378
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  • I received the RLC-411WS. I connected it to my router with the ethernet cable and set it up. It all fired up fine and the camera connected. After that, I did not set up any log in or password info...I just left that stuff to do later. I also put the APP on my Iphone and got it working also. I unplug
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  • Hi All, So i have been having this issue where if i am on my mobile network on 3G or 4G (EE) the mobile app just don't work and it fails. It never connects which is very annoying! I have sent in a support ticket and they have said it seems to be an issue with the mobile app as other customers on
    | Halls Manor_43124311168
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  • After updating the firmware on the NVR, and on all cameras, and upgrading the Client software for PC to version 7.2.2.10, the client software application has been very unstable. When I launch the application from my PC, it fires up and connects to the NVR, and all video is displayed as expected. T
    | Guest
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  • I have several RelLink 410 series with the SD cards. When I download the files from the camera it saves a *.h264 file which I can't play or convert to anything else. Any idea what I can do? If I record files to my local PC it saves a *.264 file. I can play and convert this with VLC media player but
    | Guest
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