PC Client V8.19.5

[big_ted]

New PC client was release V8.19.5
Have added to download list- https://community.reolink.com/topic/14683/client-update?post_id=35041&_=1754201931382
I have also request a change log for what has updated.

[joseph_1979]

@big_ted There are issues with this client. Horrible fonts, audio level, config wheel for ethernet connected cams disappeared, flipping between stretched and not-stretched mode, slower, etc. Downgraded to previous version. I don't know who tested this client before launching it.

[KimchiGUN]

@big_ted

yeah like you said, would be nice for a changelog!

[big_ted]

So my reply from support:
The update v8.19 for the Reolink Windows Client is mainly used to be compatible with Reolink professional series, like the camera model RP-PCB8M. And it fixed the wrong text/explanation for the "Record audio" option, as this option applies to the recording feature only for some of the models.

Hopefully a new version will get released without the bugs/problems created with this version too.
For the Mac people, I have been advised a new Mac version is due to be released shortly too.

[Mamymam2013_465350299701478]

@big_ted @joseph_1979 I ask myself, how can anyone want to launch and sell professional products if the client doesn't support them or creates problems? Do they want to continue having the client apps and firmware managed by underpaid, inexperienced amateurs? I'd say it's a terrible image, and they certainly don't gain any reputation. Are we hoping for a new version? Christmas isn't that far away.

[joseph_1979]

@mamymam2013_465350299701478 We have already shown our concerns and forwarded suggestions of what we need and how to improve. We also offered our support to test subject to our availability since we have our commitments. But we can allocate free time slots as we find here to assist based on our experience and skills. Recall that we are customers like you and we do not have access to any specific documentation other than what is available on the Internet.

[Mamymam2013_465350299701478]

@joseph_1979 You and I are always on the same wavelength

[Mamymam2013_465350299701478]

@joseph_1979 I have no idea if it's a revised or corrected version, but a few minutes ago, if you search for a new version from the Windows client, it shows it's available and if you proceed, it downloads it. If it's changed and fixed the bugs, that's great, but if it's the faulty one full of bugs and problems, I wonder who the crazy person is who made it available online.

[big_ted]

@mamymam2013_465350299701478
Im pretty sure the version that attempts to auto update in the client is the faulty version. Support said they are trying to fix the issues and release a new version so dont think has happened yet

[joseph_1979]

@big_ted They should remove it from their repository until the issues are sorted out. I don't know why they leave it to be downloaded or upgraded.

[jaseiffert_510402766966973]

The fonts are truly horrible. I thought it was just me so came here to check because I couldn't remember what the previous version was like.

I hope they get it fixed and unless someone was complaining about it why change it. It was the first thing I noticed when the programmed opened.

Please change it back.

Thanks,

Jeffery

[user_927354354163955_927354354163955]

This client is complete and utter garbage and you should remove it immediately from your downloads. Do you not test anything? Go ahead and use the client yourselves with a fisheye camera in multi view and tell me if you think that should be sent to the general public.

Please invest some time and money in QC in your coding. It is at time horrible, and this is coming from someone who supports MS products for a living.

[Mamymam2013_465350299701478]

@user_927354354163955_927354354163955 It's TRUE!!!!!!!!!!!!