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    New Client v8.8.1 Available for Download Now: Optimize the Time-Lapse Function

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    • Reolink Fiona
      Reolink Fiona Administrators last edited by

      Hi all,

      New Client v8.8.1 is available for download now. Download via https://bit.ly/3vxpx9r.

      The v8.8.1 will also include the update in Beta Client v8.8.0. We optimized some features and fixed some bugs from the feedback of our beta test. Thank you so much for all the testers and bug hunters!

      In the Beta Client v8.8.0, we have added the time-lapse function and hardware decoding first feature to fix some black screen and freeze issues. If you want to know more about these two features, please click the below link to view them.
      https://community.reolink.com/topic/3746/client-v8-8-0-beta-test-finally-the-time-lapse-function-on-the-client?_=1659434208871 

      What's New
      1. Added video thumbnail on Playback download window.
      This is only available with the standalone camera. The NVR will not able to view the thumbnail in the Client because the device can't pull the image from the NVR device.


      2. Added new Live View display mode: Vertical two-screen mode.
      This can help you view TrackMix in a better display way.


      3. Added Lockscreen Password on Client setting: Lockscreen password required when unlocking Client or Client starts.


      4. Adapted Reolink's new products.


      Improvements:
      1. A confirmation window will appear when you close the Download or Client window while downloading the videos. The task will be canceled if you confirm to quit.


      2. Optimized the time-lapse video package strategy: Videos generated by the same time-lapse task will be combined into a time-lapse video.

      3. Relocate the Fixed Frame Rate setting from the upper to the bottom. The "Default" button won't recover the Fixed Frame Rate setting.


      4. Optimize the UI of time-lapse and Wi-Fi configuration.

      5. Optimized the lock screen UI and made it more visible.


      6. Divided the Audio and Light Setting into two setting pages

      7. Stretch mode cannot be used when the ratio is bigger than 16:9.

      8. Remove "Battery Cameras Power-Saving Mode" on the Client settings(only available in Beta Client v8.8.0)

      Fixed:
      1. Fixed the bug that the time-lapse video will fail to delete when the task is finished and no new task.

      2. Fixed the bug that the time-lapse video will download failed when the download directory is not in Local C Drive.

      3. Fixed the bug that the download progress will flash 100% when upgrading the big time-lapse video.

      4. Removed some shortcut buttons that may affect the normal use of the Client.

      5. Fixed other known bugs.


      Welcome to leave a comment below if you have any questions or feedback.

      big_ted Jedi2020_32727772450952 joseph chircop_497308027822318 6 Replies Last reply Reply Quote 1
      • big_ted
        tedmanr @Reolink Fiona last edited by

        @reolink-fiona
        Updated and so far running well.

        1 Reply Last reply Reply Quote 1
        • Jedi2020_32727772450952
          Jedi2020 @Reolink Fiona last edited by

          @reolink-fiona

          I appreciate the Vertical two-screen mode. However, it seems not very useful when you have a few cameras to view from Client. Right? In that case, will it be more useful to have picture in picture like screen mode where you have one small windown at the right bottom overlapping the big window (for example, small telephoto window overlapping the wide lens window)?

          1 Reply Last reply Reply Quote 0
          • joseph chircop_497308027822318
            joseph_chircop @Reolink Fiona last edited by

            @reolink-fiona AutoUpdate on Windows client doesn't function at all. Even when you press update from within the About window, a pop up windows tells you that you have the most updated version.

            Edwin_514841036439802 1 Reply Last reply Reply Quote 0
            • joseph chircop_497308027822318
              joseph_chircop @Reolink Fiona last edited by

              @reolink-fiona Point 3 is partially true. It will lock the screen only after you press the padlock. But if you quit the application and re-run it you will have access to all the cameras. This is a 'must have' function on all clients.

              1 Reply Last reply Reply Quote 0
              • joseph chircop_497308027822318
                joseph_chircop @Reolink Fiona last edited by

                @reolink-fiona I also notice that if there is a screen to show info, the button at the bottom shows 'confirm'. It would be cleaner to have OK as there is no action to perform.

                Reolink Fiona 1 Reply Last reply Reply Quote 0
                • joseph chircop_497308027822318
                  joseph_chircop @Reolink Fiona last edited by

                  @reolink-fiona When you are in camera configuration and click the surveillance menu so it expands. The SYSTEM appears at the end. Now if you click the SYSTEM menu, the menu will not scroll up but rather the adjacent bar. The MENU should scroll up to see the SYSTEM submenus.

                  Reolink Fiona 1 Reply Last reply Reply Quote 0
                  • Transcendence
                    user_585294179815536 last edited by Transcendence

                    Helas, under Windows 11 Pro on a new Dell XPS 8720 it does start up, but from the moment I add a camera (doesn't matter whether a 822A, an E1 Outdoor or an E1 Zoom), it shows only a completely gray window without any controls on it, even no close button. I have to cancel the thread to close the window.

                    The last time I tried, I was fast enough to click on the settings icon on the top right before the window grayed out. With the then gray window in the background, it showed me a dialog where I could disable the hardware decoding first setting (an intuition). With that setting off, the client indeed runs normally.

                    There could be a difference between Windows 10 and 11 in handling hardware decoding or something with the GPU (mobile NVIDIA GeForce RTX 3060). Maybe it would be a good idea to set this setting off by default, so that the client can work normally under any condition, until this is resolv(able/ed).

                    Regards









                    Reolink Fiona Transcendence 2 Replies Last reply Reply Quote 0
                    • Reolink Fiona
                      Reolink Fiona Administrators @joseph_chircop last edited by

                      @joseph-chircop_497308027822318 May I know which page? You can give me a screenshot.

                      joseph chircop_497308027822318 2 Replies Last reply Reply Quote 0
                      • Reolink Fiona
                        Reolink Fiona Administrators @joseph_chircop last edited by

                        @joseph-chircop_497308027822318 I confirm that it can scroll up to view the submenu. Can it be something wrong? You can restart the Client and try again.

                        1 Reply Last reply Reply Quote 0
                        • Reolink Fiona
                          Reolink Fiona Administrators @user_585294179815536 last edited by

                          @transcendence Thank you for pointing this out. To have a further check, you can submit a request here and it can help provide a new case for us. Submit a request – Reolink Support

                          1 Reply Last reply Reply Quote 0
                          • joseph chircop_497308027822318
                            joseph_chircop @Reolink Fiona last edited by

                            @reolink-fiona

                            1 Reply Last reply Reply Quote 0
                            • joseph chircop_497308027822318
                              joseph_chircop @Reolink Fiona last edited by

                              Reolink Fiona 1 Reply Last reply Reply Quote 0
                              • Reolink Fiona
                                Reolink Fiona Administrators @joseph_chircop last edited by

                                @joseph-chircop_497308027822318 You can use the mouse to scroll down on this menu.

                                joseph chircop_497308027822318 1 Reply Last reply Reply Quote 0
                                • Transcendence
                                  user_585294179815536 @user_585294179815536 last edited by Transcendence

                                  @reolink-fiona
                                  Sorry, it is a Dell XPS 9720 of course. I will do so.

                                  Regards

                                  1 Reply Last reply Reply Quote 1
                                  • joseph chircop_497308027822318
                                    joseph_chircop @Reolink Fiona last edited by

                                    @reolink-fiona Indeed the user can scroll up but dev team can easily implement a routine to scroll up the menu.

                                    joseph chircop_497308027822318 1 Reply Last reply Reply Quote 0
                                    • joseph chircop_497308027822318
                                      joseph_chircop @joseph_chircop last edited by

                                      @joseph-chircop_497308027822318 On another note in the playback view, the duration of the recorded video and the progress view bar are missing. These are readily available on the Android version.

                                      Reolink Fiona 1 Reply Last reply Reply Quote 2
                                      • Reolink Fiona
                                        Reolink Fiona Administrators @joseph_chircop last edited by

                                        @joseph-chircop_497308027822318 Can you try to click here to view the thumbnail? Then you can see the duration of the video.

                                        joseph chircop_497308027822318 1 Reply Last reply Reply Quote 0
                                        • joseph chircop_497308027822318
                                          joseph_chircop @Reolink Fiona last edited by

                                          @reolink-fiona That's the timestamp when the recording started. Now check it out on the Android application and you will see the duration. Support informed.

                                          1 Reply Last reply Reply Quote 0
                                          • Edwin_514841036439802
                                            EdBelgium @joseph_chircop last edited by

                                            @joseph-chircop_497308027822318 Auto update client or camera firmware is not working for any camera as far as I know with any version (v7 v8) on mac/pc . You need to go check manually on the reolink support website.

                                            joseph chircop_497308027822318 Reolink Fiona 2 Replies Last reply Reply Quote 0
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