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    Rain and Flying Insects

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    • Crimp On_62210811129
      Crimp On last edited by

      Also interested in predicted time line. My RLC-510WA (ends with "A") camera does not support this feature.
      Can someone please remind me how users learn of new firmware for cameras?
      I see that the previous Support Center link to Firmware Updates no longer appears. (It was very handly to pull up that page and see, "Still no new firmware since April 7".) Should customers now bookmark the firmware page for each of their cameras and open those pages from time-to-time?

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      • Cynthia_124785627824270
        Cynthia last edited by

        About the download center:
        You can go to the download center of our website for downloading the latest firmware. The latest firmware of RLC-510WA is v3.0.0.494. You can go to the center at this link, https://reolink.com/download-center/.

        About how to find the correct firmware:
        You can find your model and hardware version first, https://support.reolink.com/hc/en-us/articles/360004894193-How-to-Find-out-System-Information-via-Reolink-App. Then according to your model and hardware version, you can download the firmware.

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        • pdownes2001_384636162646205
          Downsie last edited by

          Hello Cynthia.

          I have taken you at your word and bought an RLC-1210A in anticipation of the feature being launched soon.
          It is an excellent camera but, as I am writing, I have been forced to disable notifications because it is raining.
          I have set the sensitivity as low as 5 but it still sees passing raindrops as a motion event.
          I have also defined a minimum size for target objects but rain still triggers an event.

          It absolutely needs your new feature (Minimum Length of Motion) as soon as possible.

          I hope it will be very soon.
          1210A.png

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          • Crimp On_62210811129
            Crimp On last edited by

            I have advocated for a "minimum length of motion" setting for years precisely because of objects that do not appear on the camera long enough to make any sense looking at.
            Unfortunately, this type of setting will probably not be effective for avoiding rain. There is not "one drop" of rain that comes and goes away. There are hundreds of drops appearing constantly for (hours?) and they may appear over a large part of the area viewed by the camera. That would seem to call for a different type of artificial intelligence, i.e. if cameras can now detect "cars", "animals", and even "packages" (not Reolink), they should be able to detect "rain."

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            • pdownes2001_384636162646205
              Downsie last edited by

              Yes, you're right. However, it is a valuable tool for eliminating false events if your Detection Zones are only as large as they really need to be.

              Until recently, I used a different camera that had this option of ignoring events that lasted less than a second.
              My detection zone is only about 10% of the screen.
              False alerts became very rare when I set the Length of Motion to just 1 second.

              I accept it isn't a 100% guaranteed solution.

              Installing powerful floodlights to negate the need for infrared night view is effective. Rain and insects are hardly noticeable in artificial daylight. I've done that on my driveway.

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              • mbzt_424281994174717
                mbzt last edited by

                Bonjour de la France,

                Fausses alertes.

                • Caméra 810 et 1210, Rln8-410. Détection de véhicules ou personnes lorsqu'il neige, il va falloir revoir consciencieusement l'intelligence artificiel des caméras.
                • Tous mes firmwares sont à jour.

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                  • Reolink Fiona
                    Reolink Fiona Administrators @mbzt last edited by

                    @mbzt_424281994174717
                    Hi there, the latest firmware of the RLC-810 and RLC-1210A is v3.0.0.494. You can check if you have the latest firmware. 

                    If you have too many false alerts caused by the snow, you can try to adjust the object size on the detection alarm. We are working on improving the AI algorithm now. We will release the new firmware for that AI camera soon. 

                    Bonjour, le dernier firmware des RLC-810 et RLC-1210A est la v3.0.0.494. Vous pouvez vérifier si vous disposez du dernier firmware.

                    Si vous avez trop de fausses alertes causées par la neige, vous pouvez essayer d'ajuster la taille de l'objet sur l'alarme de détection. Nous travaillons actuellement à l'amélioration de l'algorithme d'IA. Nous publierons bientôt le nouveau firmware pour cette caméra AI.

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                  • pdownes2001_384636162646205
                    Downsie last edited by pdownes2001_384636162646205

                    Thank you to the team. I am very happy that the idea has been adopted.
                    I will test it when it becomes available for my outdoor camera, RLC-1210A.

                    It's not really applicable to my RLC-520A indoor camera - unless the roof leaks 😵

                    Does this only apply to Smart Detection?

                    If it does not apply to ordinary Motion Detection, it won't solve the problem of rain and flying insects.


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                      • Reolink Fiona
                        Reolink Fiona Administrators @Downsie last edited by Reolink Fiona

                        @pdownes2001_384636162646205
                        Thank you for all your feedback which help us improve the detection feature.

                        The "Alarm Delay" setting is only set for smart detection now. If you set up the "Alarm Delay", "Object Size" and lower the sensitivity, this will help reduce the false alerts that the rains/snow are recognized as the person/vehicle. But for the motion detection, is pixel-based. It will be recognized as motion when it detects the change of the pixel. Therefore, in this new AI firmware, the new setting can only be possible for smart detection, which uses the algorithm to detect the person/vehicle/pet. You can play the settings with the new AI firmware. Hope it can be better.

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                        • pdownes2001_384636162646205
                          Downsie @Reolink Fiona last edited by pdownes2001_384636162646205

                          @reolink-fiona

                          Understood.

                          That is disappointing.

                          I use my RLC-1210A to keep watch on my bird table so vehicle and person detection is a feature that I do not use.
                          It alerts me when motion is detected at night, which usually is caused by a rat. I can then deal with the rat.

                          False alerts caused by rain and insects will continue to be an annoyance even with this new feature.

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                        • pdownes2001_384636162646205
                          Downsie last edited by

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                          • acalatrava
                            user_653293298905088 last edited by

                            I have 4 x POE Duo 2 and I’ve the same issue. I underwent that this is a difficult issue to fix. I’m a programmer and did some motion detection algorithm on the past and this one is tricky but you need to detect not only one frame changing but several ones and only trigger motion when there is enough of them changed. I could help btw!

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                            • user_680775899431055_680775899431055
                              user_680775899431055 last edited by user_680775899431055_680775899431055

                              Old topic, but old problem... Have a handfull of 823a'a and am suffering from this issue? Was the short lived motion option implemented? Cannot find anywhere in the settings. As others said here. Shouldn't really be difficult at all to implement so if it's not implemented it almost seems on purpose. Not sure why though? 🤔

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