Posts made by Crimp On_62210811129

To houser: I think you have it backward. Set the sensitivity "high" (i.e. detect more rather than less). This way, you will get not only the LARGE cloud movements, but also the (relatively) small "people objects". At my location, when the sun goes behind my nieghbors trees, My Reolink cameras record constant 'motion'.

I have asked (several times) for Reolink to let users know what the "trigger value" was for each recording. Would be helpful to know, "oh, THIS ONE registered 57, and the previous one was 12. Maybe if I set the cut-off to 40 I would not get the 12 but would get the 57." As it is, we have NO DATA to make a decision on.

I believe that Reolink's motion detection "sensitivity" relates to HOW MANY pixels have changed from one frame to another. How large is the moving cloud shadow compared to the size of the person or auto? Sensitivity of 5-10 is going to miss "smaller" objects in terms of number of pixels, but will still react to larger objects like cloud shadows.

I simply gave up on alerts. When something happens, I will go back through the recordings to find out what it was. For alarms, I rely on my alarm system.

Is this a requirement for business or individual recordings? Public spaces or private spaces? Which country?
Thanks

No, the RLC-410W camera does not support PoE. It can be connected using ethernet or WiFi, but either way the power must come from the 12v power supply. Bummer.

I believe the 410-5MP firmware file from 7/15/2019 is here


I found it on the Support->Download page, using the link for cameras with the 51516M firmware.

How computers connect to the NVR should not matter. I have searched (in vain) for a User Manual for Reolink NVR's. I was hoping to find a reference spelling out how many "clients" could attach to one NVR at a time. Did a user manual come in the box with it?

This is only a guess, but maybe the NVR accepts only one connection at a time, or has a maximum number of simultaneous connections?
(I don't have an NVR, so I cannot experiment.)

Is the Windows software being used to display a Reolink NVR or individual Reolink cameras?

Thanks for the link. As far as power consumption and product life is concerned, typical IP cameras record and transmit constantly to NVRs, 24/7. While you have a unique situation with regard to network bandwidth, one of the most frequent questions (and complaints) about security cameras is how to capture "what we want" and avoid capturing things that we do not want. Neither PIR nor frame comparison methods seem to be all that great. I have made several suggestions to Reolink about giving the user more control over what is "motion worth recording", and none of my ideas have showed up in firmware.

Can you please post a list to the CGI list?

p.s. My initial assumption was that the camera would record a motion file and after the recording finished, it would then FTP the file. This was not correct. What happens is the camera opens an FTP session immediately and begins sending the file as it is also being recorded to the SD Card (and, if someone just happens to be viewing the camera at this instant, it is also streaming the file to the viewer). I have compared SD recordings that I have "Downloaded" against FTP files, and they are definitely different. There is a parameter in the Client software called "FTP Lag". I thought this was how long to wait after the recording ended before sending. Not true. It is actually how long to keep recording after motion ends.
If the network bandwidth is really low, I have no idea (at all) what will happen when the FTP recording gets farther and farther behind. Maybe it will produce "gaps"? Maybe it will..... No idea.

Do I recall correctly that there is a maximum number of files on the SD Card, no matter how large the SD Card is? My (original) Argus cameras have 16GB SD Cards in them, and they have 9GB open space, even though they have been active for months and months.

Not really. If the cameras are like those typically sold with NVR's, they have no internal storage. All of the recordings are on the NVR. You could watch "live", directly from the camera, but you can do that through the NVR as well.
If there is a good reason, I can't imagine what it is.

Wiring would be a major issue for most customers. Just as a side note, I have not (yet) purchased a doorbell camera because my doorbell is mounted "sideways" next to the front door. The door is recessed and the only reasonable way for the builder to run the bell wire was down the small "side wall". So, a doorbell camera will get a good view of someone who is standing at the front door (sideways to the camera), but will be invisible to the camera until they literally are touching the front door.

Carl is being too nice. There is zero chance that the Arlo camera firmware will be reworked from PIR to pixel motion detection. And, yes, PIR does not work through glass.

I, also, have Arlo cameras that are USB powered and thus have no need for the battery saving parameters. I wish we could override them.

(I may be mistaken, but...) The Download page has links only to the "current firmware" for cameras. My guess is that support can provide a link to older firmware (or explain how to accomplish what you want to do).

I would email the problem to support@reolink.com They are in Hong Kong, which may be many time zones away. I always get a detailed response within 24 hours.

We are on the same wavelength. Every product can be improved. Some of the things I have wanted Reolink to change are:

Let the user set a 'minimum' amount of time that must be exceeded in order for something to be 'motion'. This would prevent, for example, a bird flying rapidly across the screen from triggering events. If the user truly wants 'everything, no matter how short', they would have the option. If they think that only motion that persists for 200ms (2 seconds, whatever) to be recorded, they should be able to set that.
Let the user set the number of seconds for 'prerecord and 'postrecord', which are now fixed at 5 seconds before and 15 seconds after.
Make the camera stop triggering 'motion' when it changes from color to b&w or back.
Make the Windows Client 'remember' the display settings so that it will open the same size it was before.

Sorry, but I respectfully disagree. The cameras are inexpensive because the vendor has practically no overhead. I find the build quality, packaging, and software to be equal to other products. I do not frequent user forums for other brands, but my guess is that there are an equal number of complaints about, "why doesn't it do THIS (or THAT)".

If customers want a telephone support line, that cost has to be reflected in the product cost.

I certainly have disappointments with the product (mostly the firmware). If I had spent three times the money, I would be VERY upset.

I agree. This is similar to the situation when the camera changes from Daylight (color) mode to Night (black & white) mode. It generates a "motion" event. People have mentioned for over a year how frustrating it is to open such a recording and find that literally "nothing moved".

Most of the people who visit this forum are customers (like you). Maybe someone will have a suggestion. I would also (1) email the question to support@reolink.com, and (2) find another camera in a hurry because support is in Hong Kong which is in an entirely different time zone.

You can also try a "hard reset" by holding the reset button for at least 10 seconds. At that point, it will respond ONLY to an ethernet connection. You mention trying smartphone app, web interface, and desktop client. After a hard reset, it cannot respond to the smartphone app, but should respond to web and desktop client. The user name should be reset to "admin" and the password should be blank.

Ah, I see now. My focus was on the question by "per". My guess is a native Linux client is beyond the capabilities at Reolink (and, only a tiny fraction of market share so not likely to be a high priority). Maybe instead of a unified solution (one program), there might be more success in separating the "configure" function from the "monitoring" functions. i.e. use the web interface to set up cameras, and use something else for viewing/recording, etc. On Windows, people report using Blue Iris with Reolink cameras.

I know it is frustrating. I simply LOVE the Reolink 5MP cameras. The price/performance ratio is superior to any other commonly available cameras.