Posts made by Crimp On_62210811129

I would contact support@reolink.com The Reolink Client software on my Windows 10 PC is able to display and manage a total of 7 Reolink cameras: (1) RLC-410WS, (2) RLC-420 PoE, (2) RLC-410 PoE and (2) Argus (the original). I set schedules, download recordings, change settings, etc. etc. Don't get me wrong. I have some real disappointments with the Windows Client, and have made suggestions several times that "go nowhere." But it certainly functions.

It is probably worth asking how these cameras are being added to the client: by IP or by UIC?

The Windows Client has a tab for Network Advanced Settings. There are options to set the "schedule" under email, FTP, etc. etc. Also, one could put the sensitivity down to 1 for the hours when no recording is wanted and that would eliminate almost everything.

I agree 100% that the thing that frustrates users the most is motion detection. Alas, I fear there will not be a change in this feature any time soon. It's pretty obvious that whoever programmed the camera firmware thought this "sensitivity" plus different hours of the day, plus exclusion zones was the way to go. I doubt that person even works for Reolink, and may no longer work at the place that designed the camera. Massive companies like Wyse have a lot more leverage over engineering than smaller firms like Reolink.

There are a whole bunch of things that customers have been asking for that seem to always be "on the horizon, but not here yet." Things like IFTTT integration, geofencing, what can be put in the Cloud, What countries the Cloud operates in, changes to the Windows/Mac client, how IP addresses are configured, changes to how much is recorded. The list goes on and on. BUT... there is no facility where customers can do things like support/reject or vote on ideas.

I knew going in that purchasing this brand rather than the "Big Names" that I see in all the stores was taking a chance. So far, it does what I want and it didn't cost nearly what 4MP cameras (now 5MP) did from the "Big Boys."

With the benefit of hindsight, the only two things I regret are (1) not "biting the bullet" to pull ethernet cable and install PoE cameras rather than WiFi, and (2) dabbling with the battery cameras. I now have two of them hooked up to USB plugs (using the hidden USB inspection port). Could just as easily done PoE, but I had the cameras already.

Would I buy Reolink again? I think so, yes.

During setup, when adding cameras, the password has to be entered for every camera, but AFTER SETUP, when simply opening the app, it does not ask for passwords, correct?

My Android app works this way. Add cameras once, access over and over.

My router allows me to "assign" IP addresses to WiFi devices so that when they ask for an IP, the DHCP server gives them the address I specified every time. All of my "permanent" devices (TV, desktops, printers, IP cameras, thermostat, DVR, etc.) have assigned IP's.

I have several RLC-410-5MP cameras. None of them make a sound when motion recording happens.
I believe the heading "Alarm" is misleading. (Although Reolink does better than most Chinese firms, there are still some language issues here and there.) I think "Alarm" is intended to mean only "Cause Motion Recording", not "make a sound".

Just as an experiment, you could turn off the sound recording.

Maybe you have a defective unit?

I can confirm. The Reolink account that I use on the web site is entirely different from the user name and password I use with cameras. When using the Windows Client, every camera could have a different user name and password. I said, "that's STUPID. I'll NEVER remember all that." So, I deliberately used the same user name and password on every camera. Made my life a lot easier.

Could you please identify which Reolink camera model this is?

Yes, there is newer firmware for the RLC-410W. Check this page:

p.s. That was snarky. I apologize. The community moderators send suggestions "up the line", but they have little influence over engineering decisions. I have always found Reolink support to be polite, considerate, and fairly knowledgeable.
It's late. I should not type when I'm tired.

To houser: I think you have it backward. Set the sensitivity "high" (i.e. detect more rather than less). This way, you will get not only the LARGE cloud movements, but also the (relatively) small "people objects". At my location, when the sun goes behind my nieghbors trees, My Reolink cameras record constant 'motion'.

I have asked (several times) for Reolink to let users know what the "trigger value" was for each recording. Would be helpful to know, "oh, THIS ONE registered 57, and the previous one was 12. Maybe if I set the cut-off to 40 I would not get the 12 but would get the 57." As it is, we have NO DATA to make a decision on.

I believe that Reolink's motion detection "sensitivity" relates to HOW MANY pixels have changed from one frame to another. How large is the moving cloud shadow compared to the size of the person or auto? Sensitivity of 5-10 is going to miss "smaller" objects in terms of number of pixels, but will still react to larger objects like cloud shadows.

I simply gave up on alerts. When something happens, I will go back through the recordings to find out what it was. For alarms, I rely on my alarm system.

Is this a requirement for business or individual recordings? Public spaces or private spaces? Which country?
Thanks

No, the RLC-410W camera does not support PoE. It can be connected using ethernet or WiFi, but either way the power must come from the 12v power supply. Bummer.

I believe the 410-5MP firmware file from 7/15/2019 is here


I found it on the Support->Download page, using the link for cameras with the 51516M firmware.

How computers connect to the NVR should not matter. I have searched (in vain) for a User Manual for Reolink NVR's. I was hoping to find a reference spelling out how many "clients" could attach to one NVR at a time. Did a user manual come in the box with it?

This is only a guess, but maybe the NVR accepts only one connection at a time, or has a maximum number of simultaneous connections?
(I don't have an NVR, so I cannot experiment.)

Is the Windows software being used to display a Reolink NVR or individual Reolink cameras?

Thanks for the link. As far as power consumption and product life is concerned, typical IP cameras record and transmit constantly to NVRs, 24/7. While you have a unique situation with regard to network bandwidth, one of the most frequent questions (and complaints) about security cameras is how to capture "what we want" and avoid capturing things that we do not want. Neither PIR nor frame comparison methods seem to be all that great. I have made several suggestions to Reolink about giving the user more control over what is "motion worth recording", and none of my ideas have showed up in firmware.

Can you please post a list to the CGI list?

p.s. My initial assumption was that the camera would record a motion file and after the recording finished, it would then FTP the file. This was not correct. What happens is the camera opens an FTP session immediately and begins sending the file as it is also being recorded to the SD Card (and, if someone just happens to be viewing the camera at this instant, it is also streaming the file to the viewer). I have compared SD recordings that I have "Downloaded" against FTP files, and they are definitely different. There is a parameter in the Client software called "FTP Lag". I thought this was how long to wait after the recording ended before sending. Not true. It is actually how long to keep recording after motion ends.
If the network bandwidth is really low, I have no idea (at all) what will happen when the FTP recording gets farther and farther behind. Maybe it will produce "gaps"? Maybe it will..... No idea.