Posts made by Crimp On_62210811129

@karklean_321030663176349 On my Android Reolink app, the main screen "hamburger menu" (in the upper left) has an entry for "Settings" The top entry in Settings is Notification Sound. I (personally) have mine set to Silent because the notifications are annoying. I notice the default (on my app) is "application provided sound" and the top entry under sounds is ""Default notification sound."

What does your app Settings show?

@crimp-on_62210811129

@crimp-on_62210811129

@crimp-on_62210811129

@reolink-lorenz When I clicked "Update", a message came up saying that system files were missing, and offered to download an update from 2010! I clicked "ok", but then a box popped up asking where I wanted to install the files.

Not Good.

It would help if you specify exactly which Windows (Mac?) client is installed.

No NVR. Camera is accessed only with the Windows Client and Android app.

This firmware fails to load on my RLC-1212A. I notice a difference in the description:
My camera:
Model RLC-1212A Hardware: IPC_523B1812MP
Updated firmware:
Model RLC-1212A Firmware IPC_523B18128M12MP

I received the 1212A camera over a year ago as a "Test". Did that camera "quietly disappear" when the actual production model came out?

Put in an SD Card.

@christian So cool. Could you post a screen shot of this option?

I believe the answer is, "The customer cannot replace the SSL Certificate. Live with it."

Modern web browsers have created a "Catch 22" situation with regard to web site security.

• They demand that the SSL Certificate presented by the web site is registered with one of the certificate authorities.
• Specifically, they automatically reject any "self-signed" SSL certificate as being inherently not trustworthy.
• But, it is logically inconsistent for a manufacturer to include a valid SSL certificate in customer products, so they create a self-signed certificate instead. Reolink has a trusted SSL certificate for the Reolink web site. All those cameras are not Reolink. They are thousands of individual customers.

The customer is caught (Catch 22)

• Accessing the product (in this case a camera) using the unencrypted web interface (port 80) results in, "not secure" (i.e. http instead of https)
• Accessing the product using the encrypted web interface (port 443) results in "not trusted". Buried in the denial is a method to "go there anyway." Usually in tiny type.

After the first time, web browsers remember, "go there anyway".

This situation is really annoying.

@armagh_709620400558321 I do.

@user_671416932614237_671416932614237 Just peachy. An even newer firmware was released just yesterday (June 4, 2023) My camera is set to Autoupdate, and a search for firmware updates says my version is the most recent.

Well, this is a puzzle. I can download and update the firmware, but will then have no method to "go back" if I don't like it. Hmmmm.

@crimp-on_62210811129 I took a screen shot of the "Stream" settings, which appeared correctly in the editor, and then when I "Submit" is says "Undefined".

Reolink's forum software is not in my "Top Ten" right now.

@user_701308247294204_701308247294204 Some RLC cameras have a setting at the bottom of the Stream section:

@melroy I am not confident that Reolink software engineers monitor the user forums. My guess is that the answer is "can't be done". The mobile app works the way it does, and no other way.

As the article referenced explains, a device opening a port to a remote server creates a link that the remote server can use to communicate with the device.
My impression is that when a customer opens the Reolink smartphone app, the app connects to the cloud and uses the customer login credentials to scan the database for UIDs registered to that user who have open links to the server. If the connection is not already open, then the server has no idea which IP address any particular device may be related to.
Only cameras that have connected to the server with their UID can be opened with the app.

Opening a port on a customer router for remote access (i.e. port forwarding), does not restrict access to any particular IP address on the internet. For example, the Reolink RLC cameras include a web server that provides a way to view the camera video. If a user forwarded an external port on their router to port 80 (or 443) on a camera on the local LAN, then they could access that camera remotely. (provided that they can supply the correct user name/password.) This does not scale well, because every camera would need a separate external port linked to their internal IP address.

What a cool idea. If Reolink supported using IFTTT to make cameras start recording, then all sorts of switches could make this happen. Have not seen an IFTTT motion detector, but without the integration there's not much point in looking.

@christian-meneghini_543174703677572 Have tried to post a screen shot. "Undefined" my a***

@christian-meneghini_543174703677572 Windows Client has that feature:

on the General Settings.