Best posts made by joseph_1979

@reolink-fiona Thanks a lot. Wish you a healthy, peaceful and a very successful 2023. Keep it up and tease the customers with new products. Appreciate if you continuously pester your developmemt team with the suggestions put forward by the members.

@rivera-family_659654519037999 Go to Reolink download center and download the Windows client version 8.8.4 and install it. And then add the devices. Ensure you get the UID and the password of each camera you have installed.

@nad-wolfgang_581208661188791 I already raised this with Reolink and had no feedback.

@g2m-advisors_537747045552377 I already forwarded this suggestion. The only reason I can see is that FTPS is easier to implement. SFTP offers better usability with firewalls as it uses one port while FTPS uses multiple ports. Have been working with lot of equipment from different suppliers and never used the FTPS.

Hopefully one day we shall see SFTP on both cameras and NVRs.

@nacster_1969 This is a community where we share and support each other on issues which we came across. In case of severe issues one has to resort to the supplier who has all the means and tools to delve in your problem privately. For instance I found functional issues with the 8.10.3 and I opened tickets with support and we are working on them.

@user_629911810629744_629911810629744 We have no knowledge of their strategies and prioritisation. On large projects I add resources and do my utmost to complete it before the agreed dates. I would like to see them implement a number of features, features which have been implemented by their competitors for quite some time.

@reolink-fiona Can you please add a link so we will download and test out? As regards security I wish to see more features like the ones I proposed. Thanks for sharing with us.

@andrewadventure_658285543473233 Go to Main Menu (Upper Left hand corner)......select SETTING and then disable Data Usage Warning. And Voila'

@albator_681579469856921A number of members including myself have requested the addition of a schedule to the spot light similar to what is available for siren.

@big_ted Yeah so far so good but the stretch mode should be extended to single view not just in case of multiple views. My engineering logic says..if you implemented to multiple then do it for single view.

@crimp-on_62210811129 So only in Asia :). Previously we used to get a link to their google drive and voila'. This feature will reveal the accuracy of the AI detection algorithm. Let's see.

@wag-ranch_704751436066946 Indeed we are pushing Reolink to provide this feature across all AI cameras. This is solely software.

@reolink-fiona Any plans to have SDXC 512GB?

@tonyht They were working on providing a different tone for the push message notification when the button is pressed. But didn't hear anything. However, the best option is to originate a call as being done by their competitor

@user_630673173327926_630673173327926 A number of customers including myself have requested these features to Reolink support. We also asked for event history and from the event history it jumps to the appropriate clip.

@shayla Can you please update us on these requests?

@reolink-fiona This camera sees what our eyes can't see so clearly.

@reuven-goldenberg_36887769641 Nobody is anxious to upgrade. I am running v8.14.1. Issue is the poor video quality of their player at Clear mode. But why they don't state what has been fixed, improved, added or removed. Just bugs fixed.

@user_694372066795760_694372066795760 Reolink are working on motion tagging but I think this will be available on new cams. We have been requesting this for quite some time.

@shayla: Can you please update us when the motion tagging shall be available to the customers and on which models?

@reolink-fiona Congratulations to ALL the people who in one way or another have contributed to Reolink to improve their products and support.

@nick_26792935116 They need to improve in testing and coding resources otherwise the competitors will take over this niche,