Posts made by joseph_1979

@levshamay_521286641602801 Put a night lamp so that the IR leds will not light up.

@user_661197039206409_661197039206409 In live mode it shows real time recording and there is no way to go back say x sec backward. A number of customers are requesting this feature for poe and dc powered cameras which are continuously recording and comparing pixels.

@Fiona Kindly ask development team to evaluate this request. Thanks.

@tino_688462980841727 Disable NAT and DHCP on the wifi router and point to cisco router gateway.

Maybe you need a NAT rule on cisco. Anyhow why you need a separate vlan for such a simple network. You have cisco router on the front and can implement fw rules to refrain external traffic. Why complicate life....

@tom_649276670137414 Good suggestions, some of which have already been forwarded to Reolink for evaluation and implementation. Customers are looking for more flexibility which should come through firmware. The hardware is already there. Thanks for bringing up again these suggestions.

@Fiona Please inform R&D accordingly.

@eliaschief_130980308959420 Most of the configuration is through mouse clicks and opted for a sw keyboard.

@Fiona Are there any plans to add a USB keyboard support on NVRs?

@user_684177945944277_684177945944277 But do you withdraw the SD quite often. I just insert it and I forget it. All my cams have micro SD installed and never had any issue.

@marco-marchi1001_328438248640687 Just follow this video https://www.youtube.com/watch?v=F_cwIRRj62E and you should be able to record 24x7

Sergio has beaten his colleague at Baku

@jononesac_521685279273159 To pair it follow this link https://support.reolink.com/hc/en-us/articles/11613761961241-How-to-Set-up-Reolink-Chime/

Use different chime for each doorbell.

@schanen-lyons_552815606821084 You need to unzip the downloaded file and use the .pak file.

@timothy_373498679251097 it can be powered either through a POE interface or a DC power. Maybe the customer has no POE switch or doesn't use Reolink POE NVR.

@tyson-j-murphy_538776502415575 On the E1 Zoom the audio volume was relatively low and sometimes barely hear what one says especially if he/she is a bit far. But this is not the case with E1 OD and the new E1 Zoom AI. Its fairly good.

@seb_526812765704330 Correct. It was working fine on a previous version but now whenever you click on the notification it will take you to the live view. They need to fix it.

@john_350143387672724 Maybe the framework behind the 8.10.x is different from that of 8.8.x. Download of large files was fixed in previous beta version as you correctly stated.

@joseph_1979

@user_684177945944277_684177945944277 Unscrew one and go to an ironmongery and he will provide you with a box :). You insert the microSD and forget it unless it becomes faulty.

@reolink-fiona Now the resolution settings are being stored and retrieved correctly. As for the application starting time, it seems to be the same as the previous version. As stated we are here to support you and before you launch the client.......put it here and we shall test and provide feedback. Thanks for your support and good work.

Performance and resource usage is quite good. I left it in the background for around 3 hours and no freeze. But whenever there is an upgrade.......there is always an omission of a feature :)............ No full screen again. Please put it back.

@user_687840921022640_687840921022640 Go to Alarm Setting and enable Auto Tracking and set the various associated parameters. Should be fairly easy. Moreover email Reolink support to verify whether there is any newer firmware than what you have. Quote your HW and firmware version.

RLC-510A This model does support ONVIF. Go to Network, then Advanced and click SETUP under Server Setting. Activate RTSP (The Protocol) and ONVIF (the Standard). Align the ports with your host.

@kushan-fernando_464713498923236 Try to change the boolean value of hardware acceleration to 'false' in file c:/users/your_username/AppData/Roaming/Reolink/userSettings ............... {"key":"hardware-acceleration","type":"boolean","value":false,"_id":"sSr1ypxxxxxxxxxxp"}. Re-run client.

@user_687215746879682_687215746879682 Any progress?