Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
@br0kk_364437421093061 According to the link https://support.reolink.com/hc/en-us/articles/900000616606-Which-Reolink-Cameras-can-Work-with-Amazon-Alexa Argus 2 can be readily integrated with Alexa. Ensure that you have the latest firmware on Argus 2. You need to email Reolink support as this is not included in their download center. Follow the procedure outlined in "https://(remove space)learncctv(dot)com(forward slash)connect-reolink-camera-to-alexa(forward slash)" Kindly correct the URL as we are not allowed to add external links.
@user_679517071716589_679517071716589 All you need is Filezilla/Cerberus ftp server application running on a PC and allow the cameras to upload the recorded files via FTP/FTPS. Moreover there are cloud FTP hosting services which you can subscribe to until Reolink upgrade their cloud service to accept all Reolink models.
@pg_675675905409149 Most probably this was corrected by the firmware upgrade. Is the ftp server on the same LAN as the cameras? Can you install Cerberus or Filezilla ftp server on your PC and connect it to the same LAN as the camera. Then try again with the Clear mode.
@mouse_589870794760200 Can you uninstall the client and re-install using the admin privilege? Are you the administrator on the PC?
@vicky-ndjeuga_679449038373084 Why you need the Mac address which is at layer 2 (Data Link). You need the layer 3 which is the logical address (IP). Use the UID to access the camera as illustrated in the link https://support.reolink.com/hc/en-us/articles/11802355581465-Getting-Started-with-E1-ProOnce setup if you need to know the Mac Address then got to Network Menu or if the camera is connected to a switch then check the ARP table.
@crimp-on_62210811129 Mine is working on all the models with the exception of Argus 2 as this is not available. What is not working in relation to push message notification is that when you click on the received push notification (after 5 minutes) it will take you to the live view rather than the recorded clip. This was working on one of the last versions. I cannot really understand.
@vigy_591093180735512 It's available on the top right hand side under Push Notification menu unless you have on old camera.
@zedbyers_87013248426238 It should record to the microSD as stated in link https://support.reolink.com/hc/en-us/articles/360007170094-Can-Reolink-WiFi-Cameras-Work-Without-WiFi-or-Internet-Connection And if you set the private IP of the FTP server (assuming server is on the same network as the cams) in the FTP setting of the camera then it should be transferred too. Whenever there is a mains failure all my battery operated cams continue to record on the microSD. Which cameras do you have? Make sure you have the most updated firmware version.
@user_679443674386625_679443674386625 Try the new firmware.
@mouse_589870794760200 It is under C:\Users\your_username\AppData\Roaming\reolink
@magnust You didn't have the permission. Now you create it under your username. You should checked with the procedure I gave you.
@pernoi_434276731408615 That's the recommended height by most suppliers and that's how I have mounted mine.
@jenebo_470019197218988 You can use WIFI cameras and a 4G router. Try to avoid HSPA (3G) and go for 4G (LTE) or 5G (though these maybe a bit expensive). I tested a 5G router and got a speed of 1.3G bps on an operator packet core network.
@fugu31_677721121648810 This is merely the scene feature with a schedule/calendar. A lot of customers have requested this and indeed it is very useful.
@lars_661084185067625 Best implementation should be based on geofencing rather than shortcuts.
@user_651490629161069_651490629161069 Totally agreed. I have proposed sound detection (AI - with user recorded sounds) for some time now and I am hoping that one day we will see it implemented. I did even proposed other detection types such as fire detection, facial detection and recognition, number plate recognition, glass breaking, crying, package, etc. Moreover this can be enhanced by having VOIP calling to a list of numbers.
@user_678187705987251_678187705987251 So moisture is getting inside the reset button and causing a short which results in firmware cyclic reloads. Protect this too.
@daservices-usa_295488157241547 There is a newer version v3.0.0.1175_22080101. You need to contact Reolink support so that they will assign the new firmware to your UIDs and then you either upgrade them manually or they will be automatically upgraded, depending on your settings.
@magnust Go to the folder and right click. Select properties and click on security tab. Click on Advanced and click change next to your username. Check that you have full control of the folder......if not add it.
@user_620089981972582_620089981972582 On your Android, go to Settings and click on Notifications. Scroll down and click on Notifications (lock Screen). Enable it and check again.
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!