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@user_610927526518900_610927526518900 Can you switch off pet detection in recording schedule and push notification? I have Argus 3 Pro and that's what I did.
@cameraman but if the device remained in state busy you have no alternative. Sometimes restart is required by some entities following an upgrade. Lately I completed an upgrade of the mobile switching Centres of an operator and on completion I had to do a reboot (of course after backing up the upgraded application system).
@weezy_622210795184172 please send an email to support to forward you the latest firmware of E1 outdoor. Quote your hw version.
@cameraman Remove power plug and re-insert after 10s. If need invoke a reset. Ensure that the firmware is for your hw version.
@clark_463039665144015 you need to select the pak file under the folder.
@faasio82_480971996033257 the E1 outdoor is a good choice if you do not intend to use tracking a lot. The guard position deviates by say 10 to 20 degrees and so occasionally you need to reset it. So far this has not been resolved.
@kenirvin_483355829911793 Reolink client is solely for Reolink cams.
@email_525317533946102 Have you tried to download the file using the Android or Windows Reolink client? You may also install cerberus ftp server on your Windows PC and ftp the file.
@osman-maqsood_321326576746739 After reset you need to start with the installation again.
@user_620289287749684_620289287749684 Maybe the downloaded firmware is for version 1. Please email support and quote your HW version.
@sncz-cmlo_147211727880431 just submit an email to Reolink support and they will provide.
@drake_626125974929503 can you add it by using the assigned IP? What is the model of the NVR?
@martin-kistell_73972976554167 indeed the nvr is the issue.
@jsusann1955_585959809814767 this means that there are no recordings. Did you activate recordings?
@user_585783633887262_585783633887262 That's what I suspected after I asked you for the sequence of events. If I were you I will ask them to push the firmware on one camera and after restore camera and format SD. Insert the Samsung evo plus SD.
@user_593516329885771_593516329885771 No it doesn't depend on the timezone. Normally there is a sensor on the front of the camera. If there is no sensor then it determines night/day through the IR cut filter. Can you check the night/day settings under display? Can you set them to default? Could be a defective IR cut filter too.I assume both the camera and the nvr have the newest firmware. I also assume that you did a restore on the camera side. So you do not have a smartphone to install the Reolink client and check that these parameters are correctly set on camera.
@dave-and-laura_609438826115167 If the request came from a PC client connected to the same LAN as the cameras then the media will flow from the camera to the PC using private IPs. What else?
@user_585783633887262_585783633887262 I am not referring to your case. It is a generic answer of why there is the need of low and high res video files.
@user_585783633887262_585783633887262 There is always a reason. It could be related to bandwidth. If there is an issue in playing high resolution video due to restricted bandwidth or jitter between camera and device running the client then you need to scale it down.
@dave-and-laura_609438826115167 Very easy. So once the camera is set up and connected to the network either through WIFI or Ethernet, it sends packets to the Reolink P2P servers (after DNS query) which includes its UID and other parameters. The P2P server compares the source IP/port of the received packet with the IP/port stored in the profile associated with the UID and if they don't match it will update old IP/port with the new ones (may changed after DHCP lease time expiry). When you start your client, apart from other tasks it will query the P2P servers for the IP/Port of the camera(s) based on their UID. The client will use the received IPs/Ports to start communication with the camera(s) and the media (UDP transport) will flow from the camera directly to your smartphone or PC wherever you are running the client. So if you are running the client on an Android smartphone...............from Camera to your BB router to your local ISP core to your Mobile operator IP core to the P-GW to the S-GW (GTP-U) to the eNodeB and eventually to your 4G smartphone........you need the signalling too?
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