Posts made by joseph_1979

@kristof it has to be wiped as otherwise it is recoverable. And this should be extended to ftp too. Once file has been successfully transferred there should be an optional function to delete the file after a specific time set by user. After all the embedded os is Linux and so easily achievable. It's a matter of priority.

@edwin_514841036439802 It has nothing to do with the camera. It hasn't been implemented in the Windows client.

@crimp-on_62210811129 It is recommended to have distinct SSID for 2.4 and 5G though not a necessity.

@reolink-fiona That's the timestamp when the recording started. Now check it out on the Android application and you will see the duration. Support informed.

@joseph-chircop_497308027822318 On another note in the playback view, the duration of the recorded video and the progress view bar are missing. These are readily available on the Android version.

@reolink-fiona Indeed the user can scroll up but dev team can easily implement a routine to scroll up the menu.

@crimp-on_62210811129 The 5G WIFI is correctly shown on Argus 3 Pro. Perhaps you need to email support to verify if you have the latest firmware. Just include your hardware version and they will reply. Their support has greatly improved.

I did request ftp too on Argus 3 Pro and they informed me that they are working on it. What I asked is an improvement in the wake up protocol and reduction in delay to forward the push notification. This has to be improved to be in within 4 to 6s. Otherwise its a really beast.

@reolink-fiona

@kristof But if the BB router changes IP and the camera doesn't send any requests to the Reolink P2P servers then you will not be able to access the camera from the client as the client will get the old IP.

@reolink-fiona I would rather name the Admin default as Super Admin. And for the privileges it is suggested that the Super Admin can assign any of the menus/submenus to each created user. Shouldn't be difficult to implement and its flexible as you will definitely have lots of requests asking you to allow this and that. I did implement this on a number of applications I wrote. Moreover logging is absolutely a necessity.

@reolink-fiona When you are in camera configuration and click the surveillance menu so it expands. The SYSTEM appears at the end. Now if you click the SYSTEM menu, the menu will not scroll up but rather the adjacent bar. The MENU should scroll up to see the SYSTEM submenus.

@reolink-fiona I also notice that if there is a screen to show info, the button at the bottom shows 'confirm'. It would be cleaner to have OK as there is no action to perform.

@reolink-fiona Point 3 is partially true. It will lock the screen only after you press the padlock. But if you quit the application and re-run it you will have access to all the cameras. This is a 'must have' function on all clients.

@reolink-fiona AutoUpdate on Windows client doesn't function at all. Even when you press update from within the About window, a pop up windows tells you that you have the most updated version.

@kristof Reolink client requests the IP of the camera from the Reolink P2P servers and then it will establish a direct UDP session with the camera. Check it out with wireshark.

@kristof but ti access the camera from outside you need the public router IP.

@sli1-ownzu_553389274583240 Your camera got a different IP since the leased time has expired and your ISP assigned you a different IP. You may ask your ISP for a static IP or else use DDNS.

@sli1-ownzu_553389274583240 the deviation has nothing to do with the selected guard point image as this is static. It's a matter of the precision of the gears. I have suggested to support to do a calibration at say 02:00 every day if this helps. So far no reply. But this is something that would have been spotted during acceptance testing. This is a small gadget and far from the acceptance of a mobile network :).

@sli1-ownzu_553389274583240 I have an E1 OD and sometimes the guard point deviates by 10 degrees, of course, it depends on the frequency of tracking objects. It may be attributed to the plastic gears rather than the stepping motor. Indeed it is annoying to manually set the guard point. If it was a firmware issue they would have certainly corrected it.