Posts made by joseph_1979

@jedi2020_32727772450952 I receive a lot of emails (snmp traps) and push notifications from the mobile and IMS networks and having them on the watch will drive me crazy. It is a suggestion which Reolink can evaluate.

@reolink-fiona Finally Reolink introduced 2FA which I did request it. This is the first step and there are a multitude of security features to be introduced. I did sent my suggestions to Reolink support. You need to act faster............

@jedi2020_32727772450952 I have Android and have other applications receiving push notifications. It is not possible to differentiate. It should come with a schedule similar to push/email notifications and you can opt which detection shall use this feature. Would a push notification or an email wake you up during the night? IP cameras are becoming intelligent and taking over the alarm panels. For instance this can be combined with facial recognition and say you shall receive a call when a certain person enter the premises. The list is endless.............

So far ip cameras provide two ways of informing the owner either through a push message notification or email. How about adding a VOIP application where the camera can call the owner and any other added recipients? Sometimes we receive so many emails and messages on our smartphone that the we tend to ignore the push notifications from the camera. There is no way to differentiate them either. So if instead the camera can call then we will definitely not miss it. So far I haven't seen any supplier providing this and once again you can be the first to introduce.

@user_588567793635436_588567793635436 I would rather say that this is mostly attributed to the medium as otherwise there are lots of complaints. I had a similar issue and since I replaced it with a Samsung evo plus I had no further issues. As for the file management I would say that Reolink has to improve the file handling as sometimes just after the recorded video has ended the file handle is not released properly and so the application fails to read the file.

@joseph-chircop_497308027822318 typing error............lick to be replaced by kick. Apologise.

@bearhug It shouldn't have any impact other than the IR will not lick in as there will be adequate light. Just a suggestion. How about having the Duo 2 at the centre of the garage which would give a FOV of 170 degrees?

@user_598375219970174_598375219970174 On Windows client there is the option 'Chose All' and if you are interested in files generated during a specific period then you can set the time window too.

@user_596564847939668_596564847939668 And add the capability to measure the max DL and UL bandwidth and the signal level which shall be useful when the camera is placed in remote areas and the user wants to troubleshoot. Maybe there will be HOs over UMTS in which case it shall use HSPA or HSPA+. And sometimes there might be a packet data transport issue which can be sorted out by IMSI detached/attached. This is similar to flight on/off on the smartphone. You might say restart the camera which shall cause and IMSI detached and attached procedure.

@quackit_568214774502011 Quelli con batterie non si possono registrare continuamente.

@user_598686391537682_598686391537682 Too much detections will drive you crazy but Android won't accept more than 24 unless you acknowledge them. There are myriad of important features which are still missing on Reolink cameras/applications such as facial recognition, packet detection, sound detection, more control on zone detection schedules, more security features on both the cameras and applications, files management, user profiles, audio AI, transfer files to google drive or dropbox (at least to countries where cloud is not yet available), rich push notifications, cam to cam communication to trigger other cameras, etc. The list is endless....... in software you will never say that's all. It only depends on one's imagination. But of course all these come with a priority.

@rick-klink_322854524236019 I did encounter this issue a few months ago whereby we had an issue on the IP core and the BB routers got a new public IP. It took several hours for the Reolink P2P servers to replace the old IPs/Ports with the new ones. Similarly emails generated as a result of a detection event were still being sent during this period as doesn't require the support of the Reolink servers. Perhaps Reolink needs to make the communication protocol more robust.

Can you let us know what are the plans for Reolink to introduce geofencing? And how about having a multitude of push notification? Perhaps rich notifications. Your competitors already have them for quite some time. You need to act fast to lead in this market.

@reolink-fiona this is something which Reolink should consider to implement as it will shortly be a mandatory requirement in ip camera automation.

@reolink-fiona We need more selections...60s, 90s and 120s or I would make it selectable between 15 and 180s. After all it's a software timer.

@user_597307671535691_597307671535691 PTZ controls are placed at the edges of the screen for RLC511WA and E1 OD respectively and don't disturb the view. In playback, calendar is readily available and you can fast forward up to 16x. But yes reverse, forward and stop buttons don't exist at all and are undoubtelt more convenient than moving a bar. We provide a lot of suggestions but they prioritise bugs over enhancement. I would certainly have different teams.

@user_596316400607322_596316400607322 I think it is a wifi reachable issue. Can you move the camera closer to router and try again? Try both WiFi and 4G.

@julian_481116254322917 same applies for other cameras such as E1 outdoor, Argus, etc. I have been emailing them on this but they think that this might cause more issues if customers apply the wrong firmware. I would add a disclaimer and voila.

@julian_481116254322917 it's the firmware which is different. Just email support with the hardware version and they will provide you with the latest firmware. It's very easy to apply.

@martinbarrett_533327547867360 And if your router doesn't provide POE then you need a POE switch. See if having a power socket near the camera is cheaper.