Posts made by joseph_1979

@diegosalerno_560796844831021 Good to hear your positivity on the video doorbell. Indeed the issue of low audio at the doorbell side has been identified some weeks ago and this has been resolved by adding the volume control to the speaker. This shall be available in the next Android release 4.35.0.7. As for the different rings, this merely depends on the application and not Android. Android limits the ring type per application. PMN can have embedded in it the type of ring tone. Recall that this is the first generation of video doorbell and we will definitely see new features in the next releases. Customers are asking for SIP calling and able to integrate it with the existing chime. Any additional ideas are more than welcome.

@terryjensen_510712816316578 I do not think there is a solution now. Previous Windows clients had an option to disable it but in the recent upgrades this feature has been removed. I have notified support to re-introduce it and its up to the customer if the camera drains the battery.

@user_642017179439167_642017179439167 I have the WIFI doorbell version and my communication is through the Android and Windows clients. So far no issue but wish to see more features implemented like SIP calling and integration with the existing chime. According to the description, the recording can be saved to the SD or NVR like any other Reolink camera.

@crimp-on_62210811129 I didn't refer to any brand. But from an ironmongery store one can find them. I found them at that price and are IP64.

@julian_481116254322917 Can you share a photo?

@md I cannot say with precision if there are issues with the SIM slot but I assume it is a normal one and wont think Reolink produced one of their own. This is the first complaint I ever came across on the SIM slot. Maybe defective one.

@роберт-аветисян_276781623177455 Can you access them through your Windows/Mac client? If still not able to reach them then reboot the BB router.

@md He is referring to mobile SIM card and not SDXC card. Maybe the slot is not tight enough to keep the micro SIM secured. Hopefully one day they will introduce eSIM.

@magnust Exactly.

@harrylane3_531242661216426 Indeed. Hope Reolink provides a solution to this. Will notify them.

@magnust This has been solved through the introduction of the alarm delay. Not all cameras have this feature. For sure this is not on battery powered cams.

@user_640895872225306_640895872225306 Argus 3 Pro is not a 4G cam and so no SIM is needed. Only an SD is required if you wish to record the videos locally and not in the cloud. Max cap of SD is 128GB.

@agentsmith76_635086997131340 It depends how wide is your entrance. I do not have an issue with the FOV provided by the doorbell. You may wish to watch some videos on YouTube to have a better idea of its FOV. One should note that this is the first generation of the video doorbell and we shall have more features coming up. Customers are requesting to have the doorbell calling their smartphone and they also want to maintain the existing chimes.

@user_617650665832448_617650665832448 Under recording/schedule untag other.

@reolink-fiona Yesterday I upgraded it and so far so good. Hopefully we shall see this feature in the new or following Android client.

@adsdslandicas_607820684710066 Argus 3 Pro is a fantastic camera but as I told you you have an issue to watch the video and get an alert that the canera has been triggered. Going on-site and get the camera from a pole, pull out the SD and read it through a PC is absolutely impractical. You need communication and in your case this should be through mobile data. In this scenario Argus 3 pro is not a good option. You need the Reolink GO PT Plus. You may wish to visit the Reolink site and read its description.

As for 128GB SD, it's a good choice. You have for at least a month unless it is triggered frequently.

@md It depends. If it is a 9 inch wall then you definitely need the junction box which costs less than 8 bucks. Being a senior engineer I do read most manuals before I start the job.

@alxr101_252113777299683 Best practice is to install a waterproof junction box where you enclose all the cables. What I recommend is that the mounting should be of metal or aluminium as when the wind is strong you will see live stream being shaky a bit. Camera is a bit heavy.

@big_ted But why user has to check? Clients, cameras and NVRs should regularly check for updates and report to the Admin. This is already being implemented by other camera suppliers. For instance when you run an application it will check for updates and if there is a newer version, it will prompt you that there is a new version. Similarly there is a scheduler which triggers a camera to reboot........they can add the request here or included every time the cam is rebooted. This should send a push message notification or email to the user. But of course Reolink servers should be dimensioned to handle this and the download traffic.

@user_607915751550993_607915751550993 Can you try the client 8.10beta and deactivate hardware decoding first?