Posts made by joseph_1979

@alvaro2 Why lucky. I have it too :).

@jedi2020_32727772450952 I do not think this is a Win client issue as this occurs even on Android client when max resolution is selected.

@darren_45694410696 I fully agree. Check whether it is an exhaust or intake type.

@user_602187556462673_602187556462673 To the best of my knowledge, none of the Reolink battery operated cameras allow the addition of user accounts. In your case, try to change the password of the camera and check that the other user with whom you shared the camera is unable to log on.

@mattdm_579588790694198 Wording is wrong...should be default or factory settings.

@user_617650665832448_617650665832448 It is not easy to state what went wrong unless traces are captured at various points. From Android Reolink client restore the camera and reconfigure it again. Note that restore will not delete the wifi setting. But before doing so take note of all the settings.

@mattdm_579588790694198 You can re-order them to whatever order you want them on Android without deleting anything.

@jedi2020_32727772450952 The Duo 2 WIFI battery operated can support up to 256GB SD.

@big_ted Reolink has to include what has been fixed or changed with each new upgrade. Moreover their applications should check for any update each time it is invoked like any other application. This can be easily implemented.

@mattdm_579588790694198 If you want to start afresh you need to delete them from all entities where you have defined them, namely, Windows Client, Android/IoS client and NVR (you need a mouse and an monitor). If you don't know how to delete them (fairly easy) go to Reolink site and in the search field enter 'How to delete camera from POE NVR', etc. Still I cannot understand why you want to delete them. For instance you can easily delete the other channel.

alien-ware i7 I don't yet have Win 11 due to company policy. Can you right click on the reolink.exe and change the compatibility mode? And try to toggle the hardware decoding too.

@stef The first one has the most recent firmware. The second one has to be upgraded. All you need to do is to email Reolink support to provide you with the newest stable firmware. Don't forget to include the HW version as there are several E1 OD HW versions. To upgrade it you need to use the Windows/Mac client. Auto upgrade on Reolink products is not activated on the server side unless Reolink engineer pushes the upgrade to your profile. Their customer care is quite efficient and will reply within two working days.

@user_602187556462673_602187556462673 Depends on which model you have. Some Reolink models allow you to add additional users who can only view but are unable to change any settings. Settings can only be changed through the admin account. If you no longer want to these users to log on then delete the user account. In your case if you have shared the camera through the sharing feature then to stop sharing just change the credentials of the camera.

@jedi2020_32727772450952 Next week they will send the new firmware and hopefully most of these issues will be resolved. Well, powered cameras are by far better than battery operated ones but this depends on one's particular needs.

@user_617809627627529_617809627627529 Not so much users using Mac. Support will surely help you out. I presume both camera and client are the most updated.

@lockyo_343437773390047 Indeed it is and I do recommend it too. However, there are some issues which have to be resolved such as improved wake up time as sometimes the object is missed, spotlight takes a bit longer compared to Argus 3 Pro, clicking on CLIP while in live mode doesn't work (both Windows and Android clients), missing Pet detection and perhaps better 5G WIFI sensitivity. I am waiting for a new firmware from support. Will update on the outcome once I will test it.

With the proliferation of automation through the IoT devices which can control myriads of equipment such as opening the front door of the house, customers are requesting more security at application level. We need to have face-id or touch-id to run the client applications. Any thought of such implementation please? Cameras and their applications must also be more secured.

@user_617809627627529_617809627627529 I am using Windows and Android clients and have no issue with files download. I suggest you to write to Reolink support.

@ivar_360945041924304 I already furnished most of these to Reolink support. In my opinion their next features should be facial recognition, more optical zooming, more automation, rich notification, more security at camera side and more processing power to enhance performance.

@curls I always use the ISP DNS servers.