Posts made by joseph_1979

@tucker3738_367076416745686 We have requested to add a schedule to the spotlight. I do suggest you to submit your request to support too.

@cédric_756173795434660 How is the camera connected in garage? Are you using the same POE switch? So if the POE switch is used then the only difference is the cable. Did you try to add the camera using its UID?

@mrmoorey Hopefully this together with the disappearance of the icons bar shall be sorted out in the next upgrade.

@mikey-mouse_751707670069467 Which camera model and what is the brand of the SD card?

@avperede_213931771191537 From the specs of the POE doorbell, you can see that it can be powered either using POE or 12-24VAC 50/60Hz, 24VDC. For data you can use the ethernet cable.

@kcbennett_265279160709332 Try to add them using the UID.

@avperede_213931771191537 You're welcome.

@user_757356525793524_757356525793524 Follow these links.

https://support.reolink.com/hc/en-us/articles/360004189434-How-to-Set-up-Email-Notifications-via-Reolink-App/

https://support.reolink.com/hc/en-us/articles/360039461654-How-to-Generate-an-App-Password-in-Gmail-Account/

@avperede_213931771191537 I do not think the 433MHz transmitter on the doorbell has so much power to reach the Chime receiver at 500 feet. I haven't seen any specification in this regard. I have installed one at my summer residence and it is 25 feet away and there are two walls in between. Maybe you will get 20m if there are no obstacles. To have accurate details, I suggest you to submit a request to support on https://support.reolink.com/requests/

How about using the existing chime as illustrated in https://www.youtube.com/watch?v=BDmPHB2KaJc

@daservices-usa_295488157241547 The 'underwater' audio quality is a known issue on the CX410 and E1 Zoom cameras. Lately a number of selected testers were provided with a CX810 and one of them stated that the audio quality is the same as that of the CX410. They should continue to use and improve on the microphone circuitry of DUO 2/811A/TrackMix, etc.

As for the spotlight we have suggested most of your ideas. However, I suggest you that you submit your request on https://support.reolink.com/requests/ The more requests they have the higher the probability of being implemented.

@user_757127374741702_757127374741702 Go to Reolink download centre and check that both the nvr and the TrackMix have the most recent firmware.

@boxerdmein_43958685028573 I suggest you to email support.

@avperede_213931771191537 Communication between the doorbell and the chime is via radio signals operating at 433MHz. So when the button is pressed a message comprisings of 1s and 0s is modulated either in PWM or PMM and transmitted over radio signal operating at 433.92 MHz. The receiver in the chime decodes the message and sounds its buzzer.

Before using the chime with the doorbell you need to pair them.

@avperede_213931771191537 Correct. See my previous comment below.

@christopher_64551935400 email reolonk support. Did you try previous versions like 8.11.0?

@bojan_341047114871001 Should be like that.

@berlin-chris_543207799877805 You need a video doorbell. Even though there is no IFTTT implementation on the doorbell.

@p0zeta20_671917366853819 On reddit I saw someone reviewing the ColorX 811A. Hope that all new releases shall be based on the larger aperture F1.0 and better sensors.

@mos_756899671982317 The one which you have inputted when adding it to the Android/IoS application. if you didn't create one then the default password is blank (no password).

@nicopaglia_471466869948578 RLN-36 is specific for Reolink cameras.