Posts made by joseph_1979

@karschti_637593818415162 Reolink haven't yet implemented WIFI preference on the TrackMix. So in your case I suggest you to change the SSID from the router side and connect the Trackmix to the new 5G SSID. Ensure that the signal is strong.

@swedehunter_755260502040801 I suggest you to submit your request to https://support.reolink.com/requests/

@user_755802598760632_755802598760632 This is rightly available on most cameras with the exception of battery operated ones.

@karschti_637593818415162 This is an issue which has been rectified and Reolink shall shortly release an updated version.

@user_711725607157890_711725607157890 Indeed it looks like a Java issue.

@gbee_140374135459980 Good. Always read the specifications of the device before purchasing and check the reviews from different sites. Being an engineer, this is what I do.

@user_755993676591338_755993676591338 Yes it should come up if the ambient light is below the threshold of its sensor. If not then it won't lit. I assume you set it to smart night and enabled for all detection. It is working fine on my E1 OD and E1 OD Pro.

To test it place it in a dark room.

@corky_737880191164642 But the one on CX410 is worst.

@corky_737880191164642 I have the same issue with the E1 Zoom cameras. As you stated the audio is like being recorded underwater. You can't recognise what they are saying especially the recording which is worst than live. I have taken it up with support to increase the microphone gain but I didn't get a solution. In my opinion they need to change the microphone circuitry to be similar to what is implemented on others like RLC-511/811, TrackMix, Argus, etc.

@gbee_140374135459980 RLC-811A/TrackMix are quite good but before concluding have a look at the comparison sheet prepared by a moderator at the Reddit Reolink community. https://www.reddit.com/r/reolinkcam/comments/z6caqk/reolink_specs_comparison_charts/

@issom I have an issue on the Win v8.14.1 and I rolled back to v8.12.1. Support informed me that engineering team is investigating. In my case the icons bar is not visible as it is superimposed by the image. Solution is easy.

@user_755919996252341_755919996252341 Kindly submit your complaint to support on https://support.reolink.com/requests/

@pat_755549868699859 Kindly submit your requests to Reolink support on https://support.reolink.com/requests/ I wholly agree with your proposals which we have already requested. But do email them so that they know what we are after.

@yzjeff_445932803580135 Cela semble être le plus stable du client 64 bits https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.11.0.exe

Pour obtenir n'importe quelle version, remplacez la partie du nom de fichier par celle que vous souhaitez télécharger, par exemple 8.12.1.
https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.12.1.exe

@bojan_341047114871001 Thanks to provide feedback. This is what I tell members. Submit your requests to support and they will definitely help. They normally reply within 24 hours. I even get replies during weekend.

That fw was released on 18th July.

@robmcd_733865489891535 Check out this link https://support.reolink.com/hc/en-us/articles/360006859874-Unable-to-Receive-Push-Notification-from-Reolink-Battery-Powered-Cameras/?gclid=Cj0KCQjw-pyqBhDmARIsAKd9XIPV1oMoQDhBNgmdmCwdkCLvgrYPxDDgVCrP_51pi7yXoo0HAY_4-1gaAm54EALw_wcB

If it fails then restore camera through the application. The WIFI settings will not be lost when you restore the doorbell.

@hinerakatauri_751665281798342 Good that you forward them to support. We constantly forward them suggestions and improvements but finally it is their decision of what to prioritise and implement. I always tell them that some of your competitors are way beyond on a number of features and you need to act faster to close the gap. We already suggested most of your ideas and much more. Thanks.

@suzieblume_509731287875789 Check this out https://reolink.com/product/reolink-go-pt-plus/?jumpId=product-carrier-table#specifications

@drealine_329342379503810 Firmware of RLC-823A has been removed from the Download center. This means that it was buggy. Let them test it and then ask for it.

@orimate_657831774662751 From their website, it is clear that the RLC-510WA has just person and vehicle detection (https://reolink.com/product/rlc-510wa/?gclid=CjwKCAjw15eqBhBZEiwAbDomEtfS_wRFq3B_d4Zu6Nxpg_JOZvKOm60eZxiIaSi7Fa4iOiAvp3Gi5hoCgc8QAvD_BwE) So the RLX-410W you received were loaded with a beta firmware which included the pet detection.

I suggest you to email Reolink.