Posts made by joseph_1979

@ackermann-peter_471301282218199 This is a known issue and has been sorted out. A new client shall be released soon.

@nathan You need telephoto lens. Check TrackMix.

@nathan They may give you the beta version 8.14.1 where the icons bar is now visible. But the video quality is still a bit blury. They are working on it and once optimised they shall release it.

@nathan This has been sorted out. They are investigating a video quality issue and thereafter provide a new client.

@steve68_749867450073216 Follow these links

1. https://support.reolink.com/hc/en-us/articles/360039461654-How-to-Generate-an-App-Password-in-Gmail-Account/?gad_source=1&gclid=EAIaIQobChMI5s2W3eC0ggMVgJGDBx3lPQqNEAAYASAAEgJBfPD_BwE

2.https://support.reolink.com/hc/en-us/articles/900003637866-How-to-Set-up-Email-via-Reolink-Client-New-Client-/

@steve_364942210965687 We did request Reolink to consider adding sound as another AI detection type. Maybe it's on their implementation list but not prioritised. So please submit your request to support.

@user_756616304476373_756616304476373 Use RTSP.

@voeux_cartes Only UIFN (+800) may be free depends on the operator. But the numbers listed above are US toll numbers and thence charged as international calls.

As stated by Reolink Admin these are free from the US and Canada.

The lastest firmware for IPC_523SD8 is v3.1.0.1643_23041100. If you don't have this fw then please submit your request to support on https://support.reolink.com/requests/

@lagunas-del-mar_116137948127444 We shall shortly have a new client which shall solve the icons bar and the video resolution. Meanwhile you can roll back to any stable client you were running before. Check my input at https://community.reolink.com/topic/6925/pc-client-v8-14-0/3?post_id=26449&_=1699426489670

@skeptouchous Would you be able to add some screenshots from EZVIZ so I will forward it to support.Thanks.

@tucker3738_367076416745686 1210A has been discontinued. Try to email Reolink support.

@colin-grimshaw_430254205366491 I suggest you to submit your request to Reolink support.

@reo_755227363279092 This should be a mandatory feature from day 1. Please submit your request to support and include all the details.

@reo_755227363279092 Submit your request to Reolink support. The more requests they have the higher the probability of implementing it.

@gbee_140374135459980 Try to take it up with the support. They might change it for you.

@karschti_637593818415162 Oh so you have one SSID for both 2.4G and 5G bands. Check if on the router you can assign different SSID for the 2.4G and 5G bands. This is what I did on my home router. And I have no issues.

@karschti_637593818415162 You're welcome. They are now optimising the resolution when selecting the CLEAR mode.

@acanicio_729093081293029 Bien sûr, je parle français. Je l'ai étudié pendant 5 ans.

En effet la barre d'icônes était superposée à l'image. J'ai fourni toutes les informations au support.

Néanmoins, le problème a été corrigé et résolu. Il y a maintenant un problème de résolution et cela est en cours d'investigation et j'espère que la résolution en mode clair sera optimisée par rapport à ce que nous obtenions dans les versions précédentes.

Profitez bien de la journée. Ici, c'est absolument ensoleillé ha ha ha....

@swedehunter_755260502040801 Submit your requets to support on https://support.reolink.com/requests/