Posts made by joseph_1979

@t-saint_696989900566706 If there is no activity within 10s the camera returns to its guard point position. However, this is readily available on the Trackmix models through two parameters, namely, object stops and object disappears timers. Please email support and see if they can apply it on your model.

@ask_670415497359871 Which client and camera model are you using?

@spencer_415837063233716 it is visible.... Well there is a scope of low resolution. If you are roaming and want to view some videos on 3G. Most probably you won't see it on 3G at high resolution and that higher resolution implies more data transfer and subsequently paying more. So you have the option to chose.

@rac8006_698631963971833 Can you email support on this? I do not have an nvr and cannot check. You could have used a monitoring program to ping the cameras every second and you would have come to the same conclusion.

@md Of course they listen and implement. We are here to support them to make their products even better. Before I implement something I get the feedback of my engineers and then based on the input and my experience I take the decision. Note that I am in continuous contact with the senior support team and forward lots of suggestions and ideas. Unfortunately this is hard to solve and to do it in software only one needs an overhaul of the firmware.

@andreyrouk_670275300401177 See if this helps https://reolink.com/blog/stream-ip-camera-to-youtube/

@chris-norris270_659249440973712 I have this E1 OD too and yes the guard position deviates after a number of tracking and one has to re-adjust the guard position manually. So far I didn't get any solution from support and it seems to be a gear issue. My personal opinion.

@rob_631717169750022 I did ask senior support to have it even on single view. Didn't get any reply yet.

@robert-hammond_315369854550200 If not found in the folder where the reolink.exe executes it will use the installed one. They should use the recent libraries and can include the installation of the MS C ++ redist. Package during installation. Anyway every programmer has his/her own way of implementation.

@f-pierresteguy_441320730525874 Due to battery constraint none of the battery operated cameras can be added to the NVR.

@robert-hammond_315369854550200 Yes, these are the MS C++ runtime libraries which come with the Visual Studio of 2015. Reolink Win client has been developed using Visual Studio (Recalling the time I used it to develop numerous applications esp IVR applications based on state machines).

@crimp-on_62210811129 eh he he......... I agree.

@cheropride-holopaw_627202696601603 Kindly email Reolink support who shall tell you what other options exist.

@dgordon42_415060065599711 The international network is a jungle and IP is based on best effort (CS0) unless being local where one has full control and prioritized traffic. Maybe when Japan Mobile operators NTT/KDDI/etc did the IR21 tests with Telstra this hasn't been rigorously tested out. Perhaps you can ask Telstra to do some data transfer tests with their Japanese roaming partners.

I had no issue to access my cameras from some European countries. If I had I ask for an immediate testing :).

@reolink-fiona This camera sees what our eyes can't see so clearly.

@dgordon42_415060065599711 WIFI and Mobile data are two distinct technologies but both can be integrated within IMS as one ecosystem. When you enabled the split tunneling feature the traffic between the client and the camera was routed through open Internet. Did you try to communicate with the camera with VPN completely disabled?

@joseph_1979 Unfortunately I had two instances where the E1 OD Pro failed to return to the configured guard position. On one instant it deviated by 60 degrees which is a lot. Reported to Reolink support.

@user_683805382926486_683805382926486 That's correct. So you have access to the cameras both directly and through the NVR. Note that through the NVR there might be some restrictions and so it is recommended to have such an access. However, if you want to remove the individual cameras, just delete them from the clients and leave the NVR.

@mjfreese86_436391733772417 Check out this link https://support.reolink.com/hc/en-us/articles/900000644286-Introduction-to-the-Working-Modes-and-the-Status-LED-of-Reolink-Go-PT-Go-PT-Plus/?gclid=Cj0KCQjwj_ajBhCqARIsAA37s0zGcxnrYtU_W4EmPs8ZkODdpwu646mSAtQfojAaoL5Mppdf00ANcuQaAm-sEALw_wcB

Most probably there is something wrong with the SIM. Are you able to extract the SIM? If yes then insert it in your phone, change the APN and check whether you are able to watch a youtube video. What did the T-mobile rep said? Did he check the IMSI attach and that in the HLR there is the anchored MME? Ensure that the 4G signal at the camera location is strong and if it handovers to 3G/HSPA then it will be difficult to communicate.

@user_701279314424005_701279314424005 Scenario 2 and use an HDMI splitter such as the Fonestar FO-554 HDMI splitter 1×4