Posts made by joseph_1979

@reolink-alyson Another line up. Let's see how their AI algorithms perform compared to the ones we are accustom to.

@user_904415011418321_904415011418321 Try to install previous version and see if it crashes. Try to disable hw acceleration from its menu. Ensure you uninstall the installed client.

https://community.reolink.com/topic/14683/client-update?post_id=35041&_=1754201931382

@user_985404377948312_985404377948312 Normally I send an email to support on support @ reolink . com

What is your issue?

@user_904415011418321_904415011418321 What is the model of your PC and what Windows are you running?

Apart from the SD, do you use the Reolink client to record too? Normally we use this client to configure and a quick check. We normally record on an NVR/HHP or 3rd party NVR.

@ciprianb To the best of my knowledge, the smart event detection will not work inside a non detection zone.

Information on the smart event detection can be found at
https://support.reolink.com/hc/en-us/articles/43590651628697-Comprehensive-Guide-to-Reolink-Smart-Event-Detection/

@user_806897151701196_806897151701196 Try to disable 'any motion' or 'others' in recording and push notifications. I only use person, vehicle and pet detection. To reduce false alerts I use the alarm delay and object size.

@allanasiimwe0_521963966046345 Follow this link

https://support.reolink.com/hc/en-us/articles/900003743146-How-to-Enable-Disable-UID-via-Reolink-NVR-New-UI/

@reuven-goldenberg_36887769641 Correct.

@gazzy100_379282186915996 Good. I am not aware of this new fw. Mine with hw version BIPC_560MIX16M35SD938MP is on v.3.0.0.3492_24050816. I checked with support three weeks ago and they told me that this is the most recent. I will email them. Thanks.

@reolink-alyson Any plans to have these implemented on older models such as the RLC-811, TrackMix, etc. And when the Home Hub Pro shall be upgraded to have these smart detections available?

Any info on how the heat map works? Perhaps some videos we can watch.

@reolink-alyson Can we please have the change log? Thanks.

@colin-grimshaw_430254205366491 Have a look at https://support.reolink.com/hc/en-us/articles/6597368572441-How-to-Set-up-Object-Size-via-Reolink-App/

@mamymam2013_465350299701478 Unfortunately this is the only way to get something done in today's life. And if not performed then let it go especially if it may impact your mental health. Sometimes not worth it. There are lots of alternatives.

@mike-malapascua_404434358124791  I have no knowledge on this NVR. However, I suggest you to post this at Reolink community at Reddit where you will surely find someone using this model.

Remove spaces as the site doesn't allow me to add links.

https : // www . reddit . com / r / reolinkcam /

@scott-d_413756800020640 Personally I use their Windows client for configuration and a quick look. This client is not meant to be used as an NVR to record from their cameras.

@big_ted I did the upgrade and found out that the configuration wheel of a number of standalone cameras have their configuration wheel missing. These cameras are connected through their ethernet port. So I had to delete and add them again. If, however, the camera is connected to the HHP then it is fine.

No need of a change log :). They really need to improve in both software features and stability if they want to stay competitive in the market. It is not about quantity but quality. It takes years to build trust but it takes seconds to break it.

@user_796300649705702_796300649705702 You can Buy this cable from Amazon.

Add https: // amazon . com to the below as the site doesn't allow me to insert links.

/dp/B01MUG7L1V?&linkCode=sl1&tag=appexperts01-20&linkId=05444d84a9e883e5aaac43ecfd88e7b2&language=en_US&ref_=as_li_ss_tl

or if you have a POE switch, you can use this splitter

/dp/B01DOSOCEE?ref=cm_sw_r_apan_dp_0V6YYC5Q9V1QX6S5YHDG&ref_=cm_sw_r_apan_dp_0V6YYC5Q9V1QX6S5YHDG&social_share=cm_sw_r_apan_dp_0V6YYC5Q9V1QX6S5YHDG&starsLeft=1&skipTwisterOG=1

@issom They should have sorted it out at program level. At Reddit you find experienced members who are very helpful. I am there too :). Thanks to share it here.

@mandy_977783715094766 Delete camera from Home Hub Pro. Go to recording of the camera and disable continuous recording. Enable motion recording using person, vehicle and pets and untag any motion. You need to save the settings. Log off/on camera, enter the recording menu and check that the settings are as you have left them. Then connect it to the HHP.

@colin-grimshaw_430254205366491 I suggest you to make the non-detection zone a little bit bigger and remove 'any motion' detection and base your triggering on persons, vehicles and pets. I have seen similar complaints. Maybe using the object size may help. At the same time I will open a ticket with support.