Posts made by joseph_1979

@kev_57257967492 If we adhere to the compilation date then the 4289 is more recent. The date is read as follows YY(24)MM(12 Dec)DD(17). Yours has been compiled on 10th Dec 2024. Total confusion. Seems the rule is not followed correctly. Anyhow the most important is that your issue has been solved.

Hope they will update their download center too.

@user_953742728401077_953742728401077 if they have them then you can use them otherwise if it is a kit then most probably they don't have UID.

This is like the mac address. Cannot be added or changed.

@lio_773845245571269 Have a look at https://support.reolink.com/hc/en-us/articles/900004614403-How-to-Add-Reolink-Cameras-to-Reolink-NVR-New-UI/

@elijah-pokrop Maybe you hit a limit.

I assume your RLN12W WAN port is connected to a router. If this is the case I suggest you to run half of your cameras on your home WIFI and add them to the RLN12W. This means that the data flows from camera to router (WIFI) and from router to RLN12W (cable). Note that we cannot run all the cams in this way as we will hit the 100Mbps bandwidth of the eth port on the RLN12W. I cannot understand why in 2025 they still implement 100M eth port. It should be 1G. Same cost.

See if the lagging dissappears. If not then it is a resource issue on the RLN12W.

@tripp_949654993338538 Good points. We really need geofencing and face recognition.

@user_950867264204965_950867264204965 No need. Just ensure you have the same SSID and password. It shall connect automatically.

Ensure that from the location of the camera you have an upload speed of at least 12Mbps.

@kev_57257967492 Thanks a lot. You are amongst the very few who updates us when a solution is found. We are here to support others who may have been through the same issue. Note that 5 days ago there was an fw upgrade for E1 OD Pro. This was created to fix bugs and maybe yours is included too. Have a look at their Download Center.

Once again thanks for the update.

@user_944216066371752_944216066371752 If power is restored then the camera should connect to the WIFI network and should be reachable.

Is your router back in operation? Do you have any other device which you can connect to?

@user_828616743243981_828616743243981 I don't have this issue on v 8.18.12. How about uninstall and re-install client?

Note that if you run the client from an external network all the streams default to Fluent.

@reolink-oskar Well Done. Now we need to see more improvements and features on the clients side.

@user_944897190998152_944897190998152 Push notification continues to function as camera sends the alert message to the pushx.reolink.com irrespective of source IP.

In your case, it seems that the session between the cameras and the P2P relay servers (AWS) is somehow lost. Since this is common to all the cams then I suspect a router issue. Do the disconnections coincide with the TTL of the DHCP? You may assign one of the camera a static IP (outside the DHCP range) and check.

@user_616377605799979_616377605799979 Yesterday I have removed the RLC-811WA to do some plastering and checked how the mounting has been made. I realized that when you turn the lock with the Allen key, it presses against the ball end and subsequently keeps it from moving. But the trick is that you first secure the plate against the wall and then turn the lock, preferably with a better Allen key. Now it is quite secured and one can hang a bucket (empty :).

@ballen_444787595395202 yeah, this is a common issue with resetting.

@torzen_925667169362104 They won't impact the WIFI bandwidth unless you are using it heavily with 4K streaming on a multitude of devices. Each cam requires around 10Mbps bandwidth and I presume you have a mesh WIFI system or access points.

However, as I pointed out the best cameras are POE since there will be no issue with WIFI signals which are impacted by temperature, interference, obstacles, etc. But if the cameras have an ethernet port you may connect them to your router. I have a WIFI Trackmix and a WIFI RLC-811WA and I connect them through their ethernet ports. Ethernet connectivity has priority over WIFI.

If I recall correctly this camera comes with the reset cable. Ensure that this is well protected from moisture. Try to spray some contact cleaner and seal it using weatherproof amalgamated tape.

Kindly note that there is a new firmware for the E1 Outdoor Pro with HW version IPC_560SD88MP. It's v3.1.0.4289_2412176762. Only bugs fixes.

@lafunamor You may find the name and the corresponding code in their product book at https://reolink.com/product-book/ . I cannot find a newer version.

@torzen_925667169362104 if your home WIFI is better and reachable at each camera location then use your Home WIFI instead of that of the NVR.

However, if you are able to get the POE system and able to run the cables then opt for this.

@user_943651774259367_943651774259367 This shall be solved in the next firmware release of the HHP. It shall be released shortly.

@lafunamor Not yet through application but through monitors connected to NVR.