Posts made by joseph_1979

@big_ted I know the answer :).

@ron_974431951515797 Search for waterproof junction box on Amazon.

@mamymam2013_465350299701478 Yes, yours is the newest model. It has the crying detection.

@mamymam2013_465350299701478 I just checked it. It is the second generation E1 Zoom AI and is 5MP. It's not used. HW version is IPC_566SD65MP and running v3.1.0.3382_2404177933.

@dubdub_975671417659618 i will still uninstall and install OBS and will only create the source. You should see the camera view on OBS screen. Check also that you are receiving the UDP packets using Wireshark.

@alan_325 You should have deleted it from the client and add it through its UID. If this doesn't work then switch off/on the router and any access point.

@mamymam2013_465350299701478 Hello friend. I am super fine and hope you are on the same wavelength. I had the E1 Zoom 4K and initially it used to deviate from its guard position similar to the E1 OD. This was fixed by a fw upgrade which added frequent camera calibrations. I have been telling them to improve the software which is lagging compared to their competitors. I just upgraded the Windows Client and had to revert back to the previous version.

@tejohnson82_270809793331453 Check this link https://support.reolink.com/hc/en-us/articles/360004051354-How-to-Enable-Two-Way-Audio-via-Reolink-App/

@redbrook_941025623470274 If you deleted the cloud plan then you can easily remove the binding. Just delete camera from application and then add it again. No configuration is lost.

@andrew_4 if you have them there is nothing to lose.

Tell us how it went.

@tue_959406374658276 Personally one should have the same possibility as for the other categories. You have to forward this question to support. Note that in non-battery cams, the non-detection zone is global and applies to all detection types.

@user_944709753348230_944709753348230 During daylight it does pick from long distance but during the night the detection range is much reduced. This is due to the IR lights which is limited to 40ft. You may add an external IR illuminator.

@chopstix It's the Elite WIFI added to the floodlight.

1. It's 8MP (5120x1552) per lens @20 fps.
2. Forget the DUO 2 wide VFOV. Technical specs states VFOV is 59 degrees but I guess it's a bit lower. We have been requesting for a wider VFOV since the introduction of DUO 3. Between 70 and 80 would be ideal. Maybe due to the cmos sensor they are using or some resource limitations.
3. POE version not yet released and a lot of customers are waiting for this model.

@big_ted There are issues with this client. Horrible fonts, audio level, config wheel for ethernet connected cams disappeared, flipping between stretched and not-stretched mode, slower, etc. Downgraded to previous version. I don't know who tested this client before launching it.

@andrew_974702535254184 There is a member at the Reolink community at Reddit where he installed 3 18T on the RLN36. Some months ago he confirmed that it is still working.


https://www.reddit.com/r/reolinkcam/comments/17w1801/rln36_working_with_3_seagate_exos_x18_with_18tb/

@jack85_886088460013698 Maybe your HW version is old. I guess you checked with their Download Center that you have the newest fw for your hw version. Email support on support @ reolink . com

I cannot check it out as I only have the Home Hub Pro.

@office_367746991390931 Even though you are watching it the camera should record if triggered through its PIR. It has to be triggered through the PIR for it to record. PIR range is limited to around 30 feet and detection is impacted by several factors such as temperature, whether crossing or approaching, etc. If you have received a push notification then it should have recorded assuming you enabled it. Try to check the SD on a PC. Whenever you buy SD for cameras always opt for high endurance type.

@user_961951840002251_961951840002251 There is rarely an update on battery models especially if they are more than 2 years old. Not even on the recent Altas 2K, they didn't add the possibility to force WIFI connection to 5G or 2.4G.

Try to email support.

@dubdub_975671417659618 Do you get the video on the OBS screen? For the moment remove streaming to the projector. This will determine whether the issue is between camera and OBS or between OBS and projector.

I had no issue to stream using codec h.265 on the OBS. The output of OBS is H.264 and this is being taken care by the OBS.

Try the H.264 substream from the camera as indicated below.

Main stream: rtsp://(user name):(password)@(ip address):554/h265Preview_01_main

Sub stream: rtsp://(user name):(password)@(ip address):554/h264Preview_01_sub



https://reolink.com/blog/stream-ip-camera-to-youtube/?srsltid=AfmBOop_cLEY1OxkA6NnVUMdKk5GnJLbr2M_47QyigDCyIya1RTz-zKM

@dubdub_975671417659618 Blank screen seems that no packets are being received. Since you are able to view it on VLC then the RTSP port is enabled. Check that both RTSP and ONVIF are enabled from network/advanced/server settings.

I have installed OBS and tried it on a CX camera and had no issue to stream. Try to type it again rather than copy and paste and see that you are receiving packets by capturing a Wireshark trace (UDP traffic). Disable fw.

To check fw you need to access their Download Center. The fw function check on the camera doesn't work at all.