Posts made by joseph_1979

@thirtyninth I do have the WIFI doorbell and never had any issue with upgrades. But when installed, do you get success?

@reolink_221560981663948 which models? Only one procedure to delete any cam from HHP.

From Windows just extend the list of connected cams to HHP, right click on the cam to delete and click delete. HHP should assign the old password you had before connecting it to HHP.

@user_954875024576700_954875024576700 We need to determine whether the issue is WIFI network or the camera restarts. We need to establish at what time this occurs.

So I propose you to run this script. So open powershell Windows and paste this script and press enter. You might need to increase the count number. There is a delay of 2 s. Replace the IPs with that of your camera and another device to compare with. And the folder where to store the results....mine in folder Dummy

Test-connection -ComputerName 192.168.1.73, 192.168.1.113, google-public-dns-a.google.com -count 1000000 -delay 2 | select @{n='TimeStamp';e={Get-Date}}, Address, ProtocolAddress, ResponseTime | export-csv c:\Dummy\pingresult.csv -append -NoTypeInformation

@user_603084915834975_603084915834975 Use 2 ports (or 4 ports) Gigabit POE+ extender. Check at Amazon as site restricts me from pasting URLs.

Ensure it is active.

@reolink_221560981663948 Follow this link https://support.reolink.com/hc/en-us/articles/33883674141977-How-to-Change-Camera-Order-Remove-Device-from-Reolink-Home-Hub/

@royce-daniel_924817384280236 Have a look at https://support.reolink.com/hc/en-us/articles/32832044594329-How-to-Set-Up-Reolink-Encoding-Format-for-Optimal-Video-Quality-and-Efficiency/

@user_954875024576700_954875024576700 Just for a test can you connect it to 2.4G?

@friedhofsblond_74434013315 Good to hear you managed to copy the files. I thought you want to copy from the SD installed on the camera.

As for the front button check this out https://support.reolink.com/hc/en-us/articles/30119956817945-Introduction-to-Reolink-Home-Hub-Series/?slug=home-hub-home-hub-pro

@user_942081269080290_942081269080290 You need to delete it from HHP and format it through the client. Once you connect it to the HHP you have no visibility. However, through the Android/IoS application you can switch between playing from HHP or SD. We have requested Reolink to allow us to have direct access to the camera. This is available through the NVR when cams are connected through a switch or using the integrated Hybrid switch.

@friedhofsblond_74434013315 You're welcome.

My HHP is on v3.3.0.36924112932. Shortly there will be a new upgrade to integrate the chime of the doorbell.

Did you try to remove it from the HHP and ftp directly from the Argus 3 Pro to the ftp server? At least you know that the FTP works from camera side. I guess you did reboot it right? Resetting won't do much.

1. There are two index files which keep information about the files stored on the SD ( one for main and one for sub streams). So you need to copy these files together with the mp4 files. You can download DiskGenius (freeware) and copy the files from the SD onto your HDD. Then from HDD to the new SD. Note that the new SD has to be formatted in FAT32 otherwise the Reolink cam won't be able to read or write in it. Then insert SD on cam and reboot it,
2. That's an indicator and a power button. Check here https://reolink.com/product/reolink-home-hub-pro/?srsltid=AfmBOoqoiTsJCaB3-vYvc7sqzNAovts23VrMTnx3BiclqiE4TsYgv2fI#specifications
3. Link Devices: This is used to trigger an IoT device upon the camera detects an object. Unfortunately the IoT devices within the Reolink products is limited to the Standalone floodlight. Previously they used to sell smart plugs but they are no longer available. However, you can achieve what you stated through the use of 3rd party applications such as Home Assistant. With this you can automate a lot of tasks. Name it and do it. Check this https://support.reolink.com/hc/en-us/articles/10918544226585-How-to-Set-Link-Device-s-for-Reolink-IoT-Devices/ . If you are interested in integrating your Reolink cams then follow this link https://www.home-assistant.io/integrations/reolink/.

@user_948802082132147_948802082132147 Give it a day and it will disappear.

@garygenest_377033554071702 This is normal. It will charge to 87% and on the application it will show as 100%. This is to prolong the life of Lithium battery.

@friedhofsblond_74434013315 Fist set the FTP on the HHP and then enable the FTP on the camera. Once camera is bound to the HHP you no longer have to add the IP of the FTP server.

So on the HHP it should look like this



If you do a test and check the logs on the FTP server you shall see (part of the FTP messages)



And from the camera side you shall have





And if one presses test from the camera side, we shall see the following messages on the ftp server.




As FTP server I am using the Cerberus but you can use FileZilla and others. Note that Reolink products don't support SFTP (requires SSH) but plain ftp and FTPS

@lafunamor You may forward your suggestions to the support.

@user_953742728401077_953742728401077 No. The stream is encrypted. All they can do is trying to access your camera and if you have a weak password then they will get through. So follow the password policy.

@kimchigun RTMP has lower latency and normally used for live streaming. But yes I still say that Reolink have to improve the RTSP protocol. Maybe this is attributed to resources which are operating at engineering level.

A software NVR. Uh this will be a workload on support due to different platforms. We have issues on a simple client let alone having a software based NVR.

@pdougan Through Playback.

@rocketdylon50_212394713747637 GO to Amazon and search for J-Tech-Digital-Extender-Ethernet-Supports

@friedhofsblond_74434013315 When you connect the cam to the Home Hub and ftp is enabled on both entities, then the file is uploaded from the camera to the HHP and from the HHP to the ftp server. In fact the ftp server configuration appears on the HHP. Ensure that the Argus 3 Pro is on fw v3.0.0.3951_24081932. If this is not what is installed on your Argus 3 Pro then email support to push you this fw.

@reolink-oskar Customers are now after a CX version with a higher optical zoom and more resolution on the Telephoto. And how about adding a third fixed lens on the top which shall be aimed at the position to be constantly monitored while the other lenses do the tracking and patrolling.