Posts made by joseph_1979

@user_615408209375314_615408209375314 Did you check with support whether you have the latest firmware? Maybe this has been added in a beta version and has not been released unless requested. The Chinese Golden Week has passed now and so they should reply within 2 days.

@joseph-chircop_497308027822318 Any update?

@curls The way you described it implies that there is no issue on the upload link. Can you install ookla speedtest application from playstore on your Android and check the download speed? Which cameras you have installed in your premises? And if you select low res (fluent --------- I told Reolink to keep consistency throughout and replace clear with high and fluent with low res)........would you encounter the same issue? Both WIFI and 4G/5G. If you are on HSPA then you will definitely have this problem.

@robert-leyzerovich_519547077562499 Set playback to LOW and try to download a video file. And then set playback to HIGH and try to download the same video again. Ensure that you do not exist the download page. If you get out of the window then downloading will stop. They need to fix this and increase the file transfer rate from the camera side.

@curls But there is the possibility to select which channels shall be viewed when you select channels. As for lagging it depends on a number a factors such as the bandwidth available on your mobile network, access type, number of cams, etc. I have 6 cameras and have no issue on watching them altogether in live view on my smartphone. Can you switch your smartphone to the same WIFI network the cameras are connected to and try again?

@paul-e-devine_529935763341484 Nobody is perfect in this world not even the Mona Lisa picture. Indeed they have improved and are still improving. And it is not the first time that I showed disagreement with their methodology. They need to listen to the customers and act immediately especially in this world of competition. But appreciate that development takes time and there are decisions to take, sometimes it takes me days to troubleshoot an issue on complex mobile/IMS networks. Criticism is a form of communication which forces the other party to think about how others view his product/service and the right criticism gives him the advantage to provide the perfect service/product the customer is looking for.

@user_615408209375314_615408209375314 Hereunder please find the fields I was referring to. Ensure you select all the time under timer. Note that this is available for video and image depends upon your selection. You can also store the file in same directory too.

@bill_614391396167710 So your iPhone is no longer receiving push message notification from the camera. If this is the case switch off the camera and on again. If you are still unable to receive push notification then restore the camera. I assume that you haven't applied any upgrades or changed any setting on iPhone.

@joseph-chircop_497308027822318 An application of a callout is the DOORBELL. We might be waiting for a parcel and want to be called when the courier presses the button on the doorbell. Receiving a push notification is not adequate especially if we receive lots of messages on our smartphones. It doesn't necessary need to be VOIP but other methods exist.

@user_597865199738960_597865199738960 We refer this to grouping. You can group them under scene mode.............say you want to activate 1 to 8............and deactivate 9 to 16. You can do this. In addition you can include a common text in the name of the camera........say camera1barn1, camera9barn2. Grouping may be become handle if further action is needed to be executed.

@feriengut-neuhof_610107439104114 According to their website they are showing the last stable firmware as v.3.1.0.956. So the other one is still not yet officially available but you can email Reolink support and asked them for the new firmware. It's easy to upgrade through the Windows Client. If after upgrading you still have the issue then ask for replacement. https://support.reolink.com/hc/en-us/requests/

@user_gil_603497361449078 Too technical. The P2P server will give the reolink client on your smartphone or Windows PC the address of the camera. Like the address of your house. If you move to another house and you didn't inform your friend about your new address, your friend will send the letter to the old house and it will never reach you. If the camera is not battery operated all you need is to switch off the circuit feeding the power outlet to which the camera power cable is connected to.

@isa_415848235172067 Definitely, just install the solar panel outside facing south and in direct sun (preferably) and it shall keep it fully charged. Draining of the battery depends on the usage of the battery operated camera and if not constantly used then the charging through the solar panel shall suffice. For your perusal I have 2 Argus 3 Pro powered through solar panels and I really forgot them. If the power cable supplied with the solar is not enough ( I think 4.5m) you can purchase an extension which is also 4.5m. I think Reolink have it. This is what I did too. Sorry to reply in English. I forgot my French.

@user_gil_603497361449078 Considering that Reolink camera is forwarding the recorded videos to the cloud and you are receiving push notifications each time triggered together with the fact that you are able to log and watch live views from the other camera then I suspect that the P2P server is returning the old public IP/Port assigned to your camera. Do you have some relatives who can go to your house and switch off and on the camera? Normally the cameras at regular intervals communicates with the P2P servers and if the P2P server receives a different public IP/Port from what is in the profile associated with your UID, then it shall update it. If you have nobody to attend the house then I suggest you to contact Reolink support. Note that I have an RLC511WA which has a similar problem and after forwarding traces support confirmed that there is an issue and will correct it in the next firmware release.

@jedi2020_32727772450952 And even E1 OD and RLC511WA. But this is only available on the Windows Client. The Android client hasn't yet been updated. Note that on DUO 2 WIFI battery operated this is not available. Maybe they will not introduce it on battery operated cameras......

@user_614688609960018_614688609960018 Can you capture a tcpdump at the server side to see what error is being thrown to the client? Can you add sslv2 and v3 and tlsv1 together with force local data and local login? Maybe it is a cipher algorithm or the key is less than 1024. Check it on wireshark. Implicit is rarely used...most common is the explicit.

@user_615408209375314_615408209375314 When you activate FTP you should have image resolution, transmit interval and overwrite filename.

@deirdre_509993927315611 Did you try at gumtreedotcom? They have it. Replace dot by . as it is restricted to include a link.

Video analytics process video in real-time and transform it into intelligent data. They automatically generate descriptions of what is happening in the video and are used to detect and track objects which also could be categorized as persons, vehicles, pets and other objects in the video stream. Video analytics turn simple IP video into business intelligence. We can use the camera to identify a License Number Plate and the car model and used it to open a gate (normally done through RFID). Other examples are shelf occupancy sending an alarm when the number items is below a threshold, parking lot monitoring citing the empty spaces available, face and gender recognition, crowd detection, congestion detection and many myriad of other analytics. Video analytics requires volume of data to be very accurate together with powerful processing power. Some camera suppliers are building their AI technology on cloud platforms thinking ahead of the future requirements. Is Reolink thinking about this business intelligence?

@reolink-fiona even links to the docs shall be more than adequate. But at least there is somewhere members can search for.