• Wondering why everything I change the setting, whether resolution or sync the time etc, the next day the settings seem to always revert back to whatever it was or the default so I have to update it everytime.

  • I am unable to get the RLC-410WS to work with Blue Iris. I get the "No signal" error message. I am running Blue Iris 4.4.3.0. I have followed the steps here: https://reolink.com/faq/add-reolink-cameras-to-blue-iris/ I have two RLC-411WS that work with no problems in Blue Iris. Does anyone hav
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  • I have a multi monitor setup and I'd like to maximize the Reolink Client on a secondary monitor; however, it appears that whenever the program is maximized, it defaults to the main monitor and refuses to maximize on the current monitor it is displaying.
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  • As an IT admin I need to know how these work and WHY this does not seem to be documented anywhere. These cameras seem to "magically" work and are accessible outside of normal firewalls with no port forwarding required. How does this work? I'm assuming that the cameras by default make a connecti
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  • Hello guys, My live stream will constantly go blank after few hours or even minutes. After few hours of having a good live stream, the camera screen would just show a blank grey screen (same as once you pause/stop the live stream), but the live stream logo would still show up. I would have to manua

  • Just received RLC-410 yesterday (upgraded to latest firmware), installed Mobile App (v2.2.1.15). This morning, in the mobile app, I clicked the "Bell" button, which did not have a line through it and discovered that this button would disable the push notification. I attempted to re-enable it but it

  • Bonjour. I am french. Jai reçu ma caméra hier, la mise en fonction bien, mais je ne sais pas mettre la page d'accueil avec les icones pour mettre, par exemple en Wifi. I got my camera yesterday , setting function well, but I do not know to the home page with icons to put , for example WiFi . (How t

  • Hello, I have purchased rlc410ws camera. I have found it can be added into streamview app which I have used before. May I ask why? Also app looks quite similar.
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  • On the RLS-411S overview it states that you will receive push notifications to your mobile device. Does this mean normal notifications in the notification area like texts and other notifications? If so I can't get this to work. Thanks, Tim

  • I would like to request it be added that when ever you open the Reolink Client Software, it can check to see if there is a software update available. That way people don't have to continually check the website. Also the website is not current/reliable. I just downloaded the latest Mac OS X client s
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  • When ever i try to login with IE or FF i get the error (Login failed try again late) and I can't get it to work with Blue iris. I can login with the reolink client software. Any help would be great
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  • I am not able to view live or recorded video using the iOS app, whan I check the "encode" setting, I get message "Get encode info failed". What do I need to do to fix the error ? Also the MAC app say "no camera"
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  • I have V7.1.2.36 Windows Client. How can I start 2 copies of this software so I can have two full-screen views from each client? When I start the client second time, it shows me the same client.
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  • Is there any chance of getting an App for a Windows Phone or how can I run one of the current apps on my Lumia? Thanks for any help!
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  • I've tried several ways to run the reo-client desktop client as a windows service. None so far have worked as I had hoped. Currently I am running BlueIris, but I like the Reolink client. My computer will start with the service running, however when I open the application it then opens a second appli
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  • The mobile app will not save encoder settings. I will set what I want and then log out of the app. If I log back in the settings have changed. Apparently, there is an issue with the app and saving settings. Please fix this.

  • Hi, i have just installed the latest version of the client software for both Mac and Windows. I cannot get any of the users that i have setup to work, all that works is the Admin Account in windows version. In the Mac version i cannot access at all it says the Username and/or Password is incorrect,
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  • How many people can view at the same time using the reolink software? Using either IOS App or Android or Direct from a browser? I am putting a system in for a HOA (Home Owners Association) and they have 39 Home Owners. Should I set up 39 seperate log-ons? or ? Thanks for helping! Rick Affiliat
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  • I just downloaded and installed the latest versions of my RLC-423 firmware and Reolink Client software. The manual does not seem to match what is shown on the display. I had had numerous interactions with the very friendly Reolink support group. But several months have passed and severely needed imp
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  • Just got a 4 camera set up. Have a couple hooked up and recording. I had no trouble using an Android phone to see but when I have tried watching on a PC on the same network as the NVR I can’t get it to work. Downloaded the Client soft ware but can seem to find no instructions to make it work?
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