• I hit a bug changing client settings which caused my Mac client to hang (beachball), requiring force quit. It would consistently hang on relaunch so I uninstalled by deleting from Applications folder. After reinstalling, the problem persisted. After uninstalling again, I removed all Reolink referen
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  • I'm using the IOS app and I have two cameras, camera A and camera B. Both cameras are RLC-410WS and have the latest update. Camera B is working fine for everything including recording. Camera A is working fine except when I click on "Playback", in the IOS app, I get camera B's playback. Any ideas?

  • I wonder whether there is any limit for characters being used when I change the default passwords. I would prefer to using more punctuations than digit numbers to create a more secure password.
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  • I have the 16 channel NVR and currently 5 cameras attached directly to the device. In the client software, the list of cameras is the channel number instead of the camera name. Is there a way to change this? I had some other issues but the latest update to the client seems to have worked them all
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  • Is there a way to have motion detection show a time stamp on my playback bar? I'm recording 24/7 and I'd like to have the ability to look back on a motion event without watching hours of playback.
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  • I am running Reolink Client Software on a computer on a remote site under Windows 10-64 bit. I am accessing the computer using the standard Windows Remote Desktop utility (my remote IP address is fixed). I have two Reolink RLC-423 PTZ cameras. My main problem is that Reolink Client Software crashes
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  • I have configured the motion detect option to only select the lower center portion of the screen (see attached). E-mails are being triggered when any motion is detected anywhere on the screen as though I had selected "Full Screen". Any ideas why??? MotionDetect.png

  • I can connect and login to the NVR via my phone, but when I try to view a camera i keep getting OPEN FAILED. I have another user that can login and view the cams with no problem. Both users have full permission .
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  • I am using a 7 cameras a mix of 411S and 422s. My NVR is the current release of Blue Iris and I have the current firmware installed. I usually set the frame rate to 20fps. The video quality is really great, but I have a frame rate problem. Every morning, I find cars passing my front gate are blurre

  • I've configured the motion detection schedule under the alarm section for 24/7 yet I'm not seeing an "alarm" on the playback timeline. I am continuously recording and I'd like to see motion events on the timeline. I can see these if I use the DVR client or Windows client but can't seem to get it wor
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  • I've read some posts on other forums saying that Reolink cams are having problem with Blue Iris. about framerate/recording/liveview something. my 410S is working fine on Blue Iris so far, but it concerns me a little if this BI problem is common. so wondering if anybody here having problems using Re
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  • Hi, I have Reo link cameras but when it comes to it says login failed. If somebody could help me out I would be greatfull.
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  • RLK8-410B4 i have read everything and directions on Reolink website for updating firmware- downloaded firmware to Windows PC- see files that have downloaded (.pac file???). I am very technology challenge. Someone please help with a simple process to help an old guy that doesn't have a clue! Please!

  • Hey everyone, I have the reolink 7.1.2.43 client for windows with two 410ws and one 411ws. When there is no activity (such as an empty driveway) live view is completely fine (the counter is smooth), but as soon as there is activity, both live view and recorded video will be extremely jittery. This

  • I just installed my Reolink RLK8-410B2D2 4 camera kit, but whenever I check the box for push notification on the iOS app or on the desktop app in the motion action section and hit save, it becomes unchecked after I go back and check it again. I do get emails when motion is detected, but not push not

  • Hey everyone, I have the reolink 7.1.2.43 client for windows with two 410ws and one 411ws. When there is no activity (such as an empty driveway) live view is completely fine (the counter is smooth), but as soon as there is activity, both live view and recorded video will be extremely jittery. This

  • Norton antivirus won't let me download new client software. Whats up with this? https://us.norton.com/security_response/writeup.jsp?docid=2010-051308-1854-99 Filename: reolink client windows v7.1.2.43.exe Threat name: WS.Reputation.1Full Path: c:\downloads\reolink-client-windows-v7.1.2.43\reolink-
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  • I have a Hikvision NVR it works fine with motion on Dahua and Hikvision camera. I see the Reolink camera on the NVR but it doesn't record when set to record on motion. It say the camera doesn't support motion. Is there some setting I'm not configuring?
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  • Hello Anyone got an honest opinion even if I've made a mistake in my choice of NVR. The camera works fine on a plugin POE injector using the client and email alerts on the mac and my iphone. But when I plug the camera into the HIKVISION, the camera disappears and can't be found on Reolink/HIKVIS
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  • Its possible to set live view autostart and to remember the split of cameras? Im using v7.1.2.40 PC version connected to NVR.
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