Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Top #ReolinkCaptures Awards
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Learn More

    Reolink updates Learn More

    Meet Reolink at IFA 2024! Learn More

    Reolink Q&A Learn More

    New Reolink Client v.8.8.5 - Auto Upgrade Client Feature!

    Announcements and News
    20
    50
    8134
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Reolink Fiona
      Reolink Fiona last edited by Reolink Fiona

      Hi guys!

      The Client (PC software) v.8.8.5 is now available! You can download the Client v.8.8.5 now via the Reolink download center: http://bit.ly/3yMUuI1
      What's more! We have turned on the auto upgrade feature for your Reolink Client. We use the grayscale release strategy so that the update time will differ in different regions. Just like the Reolink App, it simply means it takes some time to arrive in your Client software.

      What's New:
      1. Added update notes on the "About Reolink" page.
      Click the version number and then you can see the updated notes.


      2. Added information security notices.

      3. Added Night Mode Focus Enhancement for RLC-823A 16X.


      4. Added the Image Layout Settings for fisheye cameras.
      The layout setting is different from the APP. In the Client expansion mode, you can only view the five-split mode of the fisheye camera.




      5. Added a switch for the doorbell button sound.

      6. Supports Reolink TrackMix LTE Plus + Reolink Solar Panel Plus.

      What's Improved:
      1. Improved the logic of switching stream types in live view and playback.

      2. Improved the options in the doorbell status LED setting.

      3. Improved the interfaces of the "Date & Time" page.

      4. Improved filters for recordings:
      Separating smart detection events ("Others") from "Any Motion" events.

      5. Improved display of device status:
      When the NVR goes offline, its channel name in the device list will go dark.

      6. Linked the pre-alarm function to the switch of the siren
      When the siren is off, the pre-alarm function will be automatically off; when the siren is on, the pre-alarm function will be automatically on.

      7. Improved the device initialization process and the WiFi configuration process.

      8. Improved the image display of fisheye cameras FE-P/FE-W
      The images of their playback and live view, the thumbnail image of playback, and the image for time-lapse will keep the original ratio.

      9. Improved download function:
      When the channel names are the same, the channels will not be merged into one option in the download window. Even when the channel names are the same, the channels will be shown separately in the download window.

      10. Allows you to select and download recordings by different channels of the camera.

      Tell me in the comment if you have any problems.




      Updated: Thank you for all your feedback. The function to remember the stream mode will be fixed in the next version. And we will have the new framework in the future Client version to fix the freeze issues.

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        • user_637858729103451_637858729103451
          user_637858729103451 @Reolink Fiona last edited by

          @reolink-fiona New version does not allow for high resolution playback, how do I get the old version back?

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
          • Martin P_633109547233312
            Martin P @user_637858729103451 last edited by

            @user_637858729103451_637858729103451

            Hi, you can change the playback to high resolution (clear) by selecting the badge bottom left of the timeline next to the camera name. It has 2 settings "High - Clear" and "Low - Fluent"

            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            1
            View 11 replies
          • John_350143387672724
            John last edited by

            Downloading freezes/stops when downloading multiple videos. The download freezing first started occurring for me in windows client 8.8.2. It was fixed in the beta version 8.10.0-Beta. It was back to freezing again in the 8.8.4 version, and is still not fixed and freezing now in the latest 8.8.5 version.

            I record everything at night and download the videos the next morning. I select a time range of 0:00 AM to 7:00AM and start downloading about 210 videos at low resolution. It never makes it to the last video and freezes. I need to quit and close the client.

            I went back to the 8.10.0-Beta version ... again.

            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
              • user_637858729103451_637858729103451
                user_637858729103451 @John last edited by

                @john_350143387672724 Did you happen to save the older version on your hard drive or is there someplace I can download the old version, the update does not allow for higher resolution Streaming on the playback for some reason

                Reply Quote
                Share
                • Share this Post
                • Facebook
                • Twitter
                • copy the link
                  Copied!
                2
                • John_350143387672724
                  John @user_637858729103451 last edited by

                  @user_637858729103451_637858729103451

                  Saved them to my hard drive. Copied some of the old versions to my dropbox if you want them. They'll only be available a couple of days.

                  https://www.dropbox.com/scl/fo/0cn8wc9pndbzhtithun75/h?dl=0&rlkey=7z88v0n8k05ncx4am8qm87f4a



                  Reply Quote
                  Share
                  • Share this Post
                  • Facebook
                  • Twitter
                  • copy the link
                    Copied!
                  3
                  • Mamymam2013_465350299701478
                    Mamymam2013 @John last edited by

                    @john_350143387672724 Thank you very much John!. I had asked to Reolink previous version, but nobody replies. Do you have also the android version before this las terrible version? Thanks in advance
                    Marco

                    Reply Quote
                    Share
                    • Share this Post
                    • Facebook
                    • Twitter
                    • copy the link
                      Copied!
                    0
                    • John_350143387672724
                      John @Mamymam2013 last edited by

                      @mamymam2013_465350299701478

                      No sorry, only window versions.

                      Reply Quote
                      Share
                      • Share this Post
                      • Facebook
                      • Twitter
                      • copy the link
                        Copied!
                      0
                      • Mamymam2013_465350299701478
                        Mamymam2013 @John last edited by

                        @mamymam2013_465350299701478

                        No sorry, only window versions.

                        Thnak you very very much John, now with 8.8.4 program all i good!.
                        Kindly Regards

                        Reply Quote
                        Share
                        • Share this Post
                        • Facebook
                        • Twitter
                        • copy the link
                          Copied!
                        0
                        • Mamymam2013_465350299701478
                          Mamymam2013 @John last edited by

                          @user_637858729103451_637858729103451 @REOLINK FIONA



                          Saved them to my hard drive. Copied some of the old versions to my dropbox if you want them. They'll only be available a couple of days.

                          https://www.dropbox.com/scl/fo/0cn8wc9pndbzhtithun75/h?dl=0&rlkey=7z88v0n8k05ncx4am8qm87f4a



                          John you are fantastic, with windows 8.8.4 problems solved, but now i woul like the old android 4.35.1.1 version before the last. Fiona can you help me? Thanks in advance


                          Reply Quote
                          Share
                          • Share this Post
                          • Facebook
                          • Twitter
                          • copy the link
                            Copied!
                          0
                          View 4 replies
                        • Mamymam2013_465350299701478
                          Mamymam2013 last edited by

                          This version has problem!

                          Reply Quote
                          Share
                          • Share this Post
                          • Facebook
                          • Twitter
                          • copy the link
                            Copied!
                          0
                            • Reolink Fiona
                              Reolink Fiona @Mamymam2013 last edited by

                              @mamymam2013_465350299701478 Could you tell me what problem do you meet?

                              Reply Quote
                              Share
                              • Share this Post
                              • Facebook
                              • Twitter
                              • copy the link
                                Copied!
                              0
                              • Mamymam2013_465350299701478
                                Mamymam2013 @Reolink Fiona last edited by

                                @mamymam2013_465350299701478 Could you tell me what problem do you meet?

                                Find my post and read it, but there are many post about problems with windows last version also android and ios version. Next time test well the programs before publish it!

                                Reply Quote
                                Share
                                • Share this Post
                                • Facebook
                                • Twitter
                                • copy the link
                                  Copied!
                                1
                                View 0 replies
                              • KS
                                KS last edited by

                                Same issue as before. Client locks at random times. 8.10 beta wasn't perfect; but I could display 4 feeds without it locking up. I can't display my 12 cameras at once without issues on any of the clients.

                                Might be time to go back to HikVision.

                                Reply Quote
                                Share
                                • Share this Post
                                • Facebook
                                • Twitter
                                • copy the link
                                  Copied!
                                2
                                  View 0 replies
                                • dg
                                  dg last edited by

                                  Even the web interface is fucked up and saying shit about current device wont support video streaming in clear mode. LOL

                                  Reply Quote
                                  Share
                                  • Share this Post
                                  • Facebook
                                  • Twitter
                                  • copy the link
                                    Copied!
                                  0
                                    View 0 replies
                                  • cukeuk_281972491747486
                                    cukeuk last edited by cukeuk_281972491747486

                                    I'm having an issue where this update now doesn't format any SD cards in all of my camera's. It'll state that formatting is successful but when I go back into any camera the previous recordings are still there.
                                    The only way I can format them now is to use my phone's android app.

                                    Reply Quote
                                    Share
                                    • Share this Post
                                    • Facebook
                                    • Twitter
                                    • copy the link
                                      Copied!
                                    0
                                      • Reolink Fiona
                                        Reolink Fiona @cukeuk last edited by

                                        @cukeuk_281972491747486 Hi there, I have reported your issue to the engineer for further check. You can also submit a request here, Submit a request – Reolink Support.

                                        Reply Quote
                                        Share
                                        • Share this Post
                                        • Facebook
                                        • Twitter
                                        • copy the link
                                          Copied!
                                        0
                                        • cukeuk_281972491747486
                                          cukeuk @Reolink Fiona last edited by cukeuk_281972491747486

                                          @cukeuk_281972491747486 Hi there, I have reported your issue to the engineer for further check. You can also submit a request here, Submit a request – Reolink Support.

                                          Thanks for doing this...

                                          Reply Quote
                                          Share
                                          • Share this Post
                                          • Facebook
                                          • Twitter
                                          • copy the link
                                            Copied!
                                          0
                                          View 4 replies
                                        • Larry_119757962129558
                                          Larry last edited by

                                          Upgraded this morning and the 8.8.5 update on a Mac has very poor resolution.

                                          I tried changing the settings on the cameras, but it doesn't help.

                                          The cameras still look good on Android.

                                          Reply Quote
                                          Share
                                          • Share this Post
                                          • Facebook
                                          • Twitter
                                          • copy the link
                                            Copied!
                                          0
                                            View 0 replies
                                          • jonathanrsearle_443340465139842
                                            jonathanrsearle last edited by

                                            Upgraded today and with all 9 of my E1Zooms, when in the live view, they all default to Fluent.

                                            With the previous version once you'd right-clicked in the live view to set each of them to Clear, it remembered that change. But this new version doesn't remenber that change? So when you change to view a different camnera and then come back to the first one, its back in low-res Fluent mode again, not Clear.

                                            So how do you set the default to be Clear, all the time?

                                            Reply Quote
                                            Share
                                            • Share this Post
                                            • Facebook
                                            • Twitter
                                            • copy the link
                                              Copied!
                                            0
                                              • joseph_1979
                                                Joseph Global Moderator @jonathanrsearle last edited by

                                                @jonathanrsearle_443340465139842 This is a known issue and hopefully it shall be resolved in the next upgrade.

                                                Reply Quote
                                                Share
                                                • Share this Post
                                                • Facebook
                                                • Twitter
                                                • copy the link
                                                  Copied!
                                                0
                                                • KS
                                                  KS @Joseph last edited by

                                                  @joseph-chircop_497308027822318 If it's a known issue, then why are they knowingly releasing new clients with the same issues over and over?

                                                  Reply Quote
                                                  Share
                                                  • Share this Post
                                                  • Facebook
                                                  • Twitter
                                                  • copy the link
                                                    Copied!
                                                  0
                                                  View 4 replies
                                                • robert stein_219110424309923
                                                  robert stein last edited by

                                                  Download works but upgrade option failed. NOTICED ALL MY CAMERAS INCLUDING DOORBELL seemed to not be clear
                                                  even after having to reset to CLEAR.
                                                  WHY DID THE RESOLUTION SEEMED TO NOT BE AS GOOD even after rechecking for clear?
                                                  How does one drop back to previous version since I did not save older download.
                                                  DOORBELL STILL NEEDS TO BE SEPARATED FROM REST OF CAMERAS TO AT LEAST ALLOW ONE TO
                                                  CATCH WHO IS AT DOOR BEFORE THEY ARE GONE.

                                                  Reply Quote
                                                  Share
                                                  • Share this Post
                                                  • Facebook
                                                  • Twitter
                                                  • copy the link
                                                    Copied!
                                                  0
                                                    • robert stein_219110424309923
                                                      robert stein @robert stein last edited by

                                                      @robert-stein_219110424309923 after downloading and installing 8.8.4 without uninstalling 8.8.5, i see 8.8.4.is running but resolution now
                                                      NOT as good as I see before. However, IOS REOLINK APP 4.3 SEEMS MORE CLEARER ON BOTH MY IPAD AND IPHONE. DOORBELL
                                                      access same too slow to catch someone at door by the time the app connects as is. HIGHLY RECOMMEND PUTTING DOORBELL IN
                                                      SEPARATE APP AND NOT ADDING WITH REST OF CAMERAS TO SPEED UP QUICKER ACCESS since my older RING PRO DOORBELL
                                                      app is acceptable and not pulled down with other cameras in it.

                                                      Reply Quote
                                                      Share
                                                      • Share this Post
                                                      • Facebook
                                                      • Twitter
                                                      • copy the link
                                                        Copied!
                                                      0
                                                      View 0 replies
                                                    • fishki
                                                      fishki last edited by

                                                      Upgraded last nite, playback no longer has high resolution. Time to go back to an older version.

                                                      Reply Quote
                                                      Share
                                                      • Share this Post
                                                      • Facebook
                                                      • Twitter
                                                      • copy the link
                                                        Copied!
                                                      0
                                                        View 0 replies
                                                      • tappi_455100220915854
                                                        tappi last edited by tappi_455100220915854

                                                        Hi.

                                                        I just upgraded this Client program to my table top computer (Mac) to version v8.8.5, (OS 10.13.6 HighSierra).
                                                        After that live and playback views became poor resolution. Before update they were sharp.
                                                        In laptop computer and Anroid phone views are still sharp (I don't updated it yet).
                                                        I'd like sharp view back.
                                                        What can I do?

                                                        Camera reolink GO, software is v1.0.268.00.

                                                        Reply Quote
                                                        Share
                                                        • Share this Post
                                                        • Facebook
                                                        • Twitter
                                                        • copy the link
                                                          Copied!
                                                        0
                                                          View 0 replies
                                                        • fredrik_443121366618298
                                                          fredrik last edited by

                                                          v.8.8.5
                                                          In live mode all cameras reverts to low resolution, from high or balanced, when i change view and/or active camera.

                                                          Reply Quote
                                                          Share
                                                          • Share this Post
                                                          • Facebook
                                                          • Twitter
                                                          • copy the link
                                                            Copied!
                                                          0
                                                            View 0 replies
                                                          • Edwin_514841036439802
                                                            EdBelgium last edited by

                                                            This post is deleted!
                                                            Reply Quote
                                                            Share
                                                            0
                                                              View 0 replies
                                                            • Edwin_514841036439802
                                                              EdBelgium last edited by

                                                              I am sticking with 8.7.2, the only one that gives me the least of problems, especially with slow downloading on ethernet connected cameras. Go figure. All above 8.7.2 give massive problems. Don't even know where to start . LOL...

                                                              Using on Windows Tablet, windows PC and a macbook.

                                                              Reply Quote
                                                              Share
                                                              • Share this Post
                                                              • Facebook
                                                              • Twitter
                                                              • copy the link
                                                                Copied!
                                                              0
                                                                • VVE_678585705922807
                                                                  VVE @EdBelgium last edited by

                                                                  @edwin_514841036439802 Hi. Where do I find version 8.7.2?

                                                                  Version 8.8.5 is a disaster. It doesn't always show replays, MP4 downloads do not play in Windows 11 (clip length 00:00:00 - seriously??), dependencies with other cameras (like, if cam1 triggers, cam2 should trigger as well) is very inconsistent, etc etc.

                                                                  Thanks 🙂




                                                                  Reply Quote
                                                                  Share
                                                                  • Share this Post
                                                                  • Facebook
                                                                  • Twitter
                                                                  • copy the link
                                                                    Copied!
                                                                  0
                                                                  • joseph_1979
                                                                    Joseph Global Moderator @VVE last edited by

                                                                    @vve_678585705922807 Can you report your issues to Reolink support? I am using Win version 8.8.5 on Win 10 and the only issue I have is that it doesn't store the resolution selected for each camera.

                                                                    Reply Quote
                                                                    Share
                                                                    • Share this Post
                                                                    • Facebook
                                                                    • Twitter
                                                                    • copy the link
                                                                      Copied!
                                                                    0
                                                                    View 0 replies
                                                                  • First post
                                                                    Last post
                                                                  All Categories
                                                                  Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
                                                                  Never miss Reolink hot deals, news, and updates tailored for you.

                                                                  Thanks for your subscription!

                                                                  Please enter a valid email address.

                                                                  Oops… Something went wrong. Please try again later.

                                                                  You are already subscribed to this email list. :)

                                                                  Submission failed. Please try again later.

                                                                  Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

                                                                  Copyright 2025 © Reolink All Rights Reserved.

                                                                  Welcome Back!

                                                                  Hi there! Join the Commnunity to get all the latest news, tips and more!

                                                                  Join Now